Please provide alternatives to Phone Verification (new)
I know this has been discussed before, but things have changed. (see below)
Please provide alternative methods to Phone Verification. There are many circumstances where a user may not be able to use a mobile phone to verify their account:
They live in area that does not have cell service;
They live or work in an institution that does not not allow the use of mobile phones (such as prisons or secure locations, intelligence agencies, etc.)
They are too poor to afford a mobile phone (poor people can still watch ads, and provide valuable content to the site)
They have a disability that prevents the use of a mobile phone (e.g., they have accessibility hardware on a desktop that won't work on a mobile device)
They use a phone provider that Twitch doesn't recognize.
In my case I live in an area that doesn't have cell service. I eventual got a mobile phone just so I could verify my Twitch account. I had to go through the process on the site, and then drive miles from my home just to get a cell signal to see the SMS message and verify the account.
Now that AI is a thing, the other methods of verification are much less expensive for Twitch to do, such as a voice conversation to verify identity; or getting credit card info, bank info, etc., or many others methods to make sure a user is a real person and is who they say they are.
Please consider adding other methods to verify a user besides Phone Verification.
Thank you.
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doubletribble commented
Also, phones can be stolen, so the other methods are actually more secure and reliable than Phone Verification.