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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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54 results found

  1. When someone has been active on Twitch for a few years, it’s easy to max out on how many streamers a person can follow. It would be incredible if Twitch could give us an option to raise that limit for active accounts that are over 1 year old. It could be something streamers have to opt in to so Twitch knows the streamer’s account is still active.

    The current maximum of accounts you can follow is 2,000.

    29 votes

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    3 comments  ·  Other  ·  Admin →
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  2. I think I just got shadow banned. The only thing that tipped me off was being invisible in chat all of a sudden. I checked, and no formal actions have been taken against my account. I am careful to follow community chat guidelines, and it's a big deal to me to be a positive presence in chat. I don't use abusive language or bots. I don't spam. I don't even stream, I'm just a viewer. Shadow banning is illegal in some countries, so I'm going to look into statutes around this to see if it's even allowed in the US.

    21 votes

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    8 comments  ·  Other  ·  Admin →
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  3. I know this has been discussed before, but things have changed. (see below)

    Please provide alternative methods to Phone Verification. There are many circumstances where a user may not be able to use a mobile phone to verify their account:

    1. They live in area that does not have cell service;

    2. They live or work in an institution that does not not allow the use of mobile phones (such as prisons or secure locations, intelligence agencies, etc.)

    3. They are too poor to afford a mobile phone (poor people can still watch ads, and provide valuable content to the site)

    4. They have…

    2 votes

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  4. This idea is borne of having a poor experience with Twitch support in its current form. I've streamed dozens of hours and suddenly two streams were flagged for copyright issues. The flagged OSTs were from Elden Ring, the game I was playing. It was the music in the game that got flagged. Clearly a mistake, but the only responses I would get on my support ticket were the generic responses about not having copyrighted materials on your stream. We need better trained individuals supporting streamers who take the time to read what is submitted and troubleshoot their issues, not just…

    3 votes

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  5. アプリを開いてすぐに音が流れ出るような仕組みのフィード機能は必要ありません。アプリを開いたらフォロー中が最初のページになるよう戻してほしい。
    あと、フォローしていない人のストーリーは見たくないので出ないようにしてほしい

    3 votes

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  6. I want it back my iPad is old and my laptop is always busy with hubby I can hardly ever get on it!

    1 vote

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  7. не могу начать стрим, перекидывает сразу в службу поддержки

    2 votes

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  8. This person continues to bother and stalk my streams It could be a fake account but this happends on other platforms as well. it's trolling and I don't know who the viewer is as it doesn't say names and they don't chat. I hope Twitch can see on there end who this 1 and only one viewer that instantly keeps stalking my streams and I can't report an account if they don't speak in chat it doesn't tell me who joins like Tiktok Live works so i can search and block them. I don't know the proper support as based…

    2 votes

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  9. 2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. In my time on Twitch, I have seen many accounts get suspended for reasons that don't seem to warrant indefinite bans. Often, there appeals are met with bot messages that don't seem to actually review the violation or take context into account. The loss of users can damage communities greatly and can lead to issues of malicious reporting. My suggestion is to create a paid expedited process in which a user can pay twitch some amount of money to expedite their suspension appeal and get a human to review their request. This would be profitable to Twitch and would allow…

    2 votes

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  11. In Content Tuning give me option to hide what i HATE! Like Vtubers, gay mental ill people...and other anoying...

    2 votes

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  12. Mostly I watch twitch on my phone and after lastly update page looks like ****. Please turn back old look.

    2 votes

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  13. For some streamers it is not easy to add emotes, so leave it up to artists to add emotes.

    2 votes

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  14. 1 vote

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  15. me dijeron que si hacia una encuesta me daban 5 euros
    pero no me los dieron

    2 votes

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  16. Greetings, Twitch support team.

    I am writing this email in reference to a streamer (Elsukr) who received a ban while I was live. I was on that live stream, and it was funny and nice. I think because her language is from Jeddah, a minority ethnic group in Saudi Arabia, Twitch transliterated her language wrong.

    I hope to restudy the situation. 

    We miss her. She was the one who got me out of depression. 

    thank you 

    2 votes

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  17. Feedback Forums: The Format/Presentation Method

    I have used game forums for almost 30 years, and the format of these feedback forums is the most complex and least simple design that I have ever seen. I suggest you look at the format used for any popular gaming software (blizzard forums for world of warcraft may be an appropriate one to use for this example) that provides a simple format and design. Please use simple and easy menu items.

    Additionally, make links to these forums easy to find and access from each twitch user account help menu.

    2 votes

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  18. Hello, I am new to this platform, my Valorante Changers drop pendant is only one minute away from picking it up, but I missed it, can you replace it? Thank you very much.

    3 votes

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  19. Hello! In our stream 2024.02.15. we got follewer botted we went from 310 to 615 can we get in trouble for it? It was super random and WE DIDNT DO IT!

    Thx for to the future answer.

    2 votes

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  20. There appears to be no way to remove benefits. I can only cancel a subscription or request a refund. I just don't want the subscriber benefits and I want the channel delisted from my list of active subscriptions.

    2 votes

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