Having the ability to easily and quickly permit links from users would be a great help. Most of us use bots like Nightbot, Moobot, Streamlabs/Elemets to deal with links in chat we don't want and auto block them but with BTTV we were able to click on a user name and clikc !permit for that user.

My idea is that either add that feature to Mod View when we clikc a name or better yet, force Auto Mod to grab the links first and then allow mods to permit it if we so desire. This then give the user who posted a link a message like it normally does letting them know we are looking it. It gives us time to check the link and then decide if it should go through or not.

While someone has already suggested a channel admin role, it would be nice if the proposed admin has more powers than just adding and removing mods.
I am the head mod, editor, and essentially personal streaming assistant for a streamer that streams for fun and has a very busy and important life when not streaming. Even though he cares very much about his community and his stream, minor tweaks to things like info panels, adding VIPs, curating the autohost list, adding and removing extensions, telling me how many sub points he has, and editing channel points rewards often fall to the wayside in favor of his IRL job, personal life, and other business.
Various streaming tools and bots already have an administrator role that allows an individual near-complete control over the primary account-holder's account. It would be nice if Twitch created an admin role that had full access to the streamer's account, including editing info panels, so that we could essentially help manage their channel without having to be signed into their account and use their name, or have access to the stream key.
Obviously, this would be a precious role and streamers would need to be warned that this person has the power to change almost everything about their account, but if the streamer doesn't want to grant these powers, there's still the editor role that has limited extra abilities.

Every game that is released is released with an ESRB rating determining its appropriateness for various audiences. Twitch already collects these ratings when they add new games to the platform.

Now streamers have the option to turn a "Mature" warning for their content, but rarely is a streamers content always Mature, or always all-ages-friendly.

Given that Twitch has this information, it would be a great help to many if depending on which category you are streaming to, it automatically enables or disables the Mature filter based on the ESRB rating of the game.

For non-gaming categories, some could easily be defined as Mature or Friendly (eg, Hot tubs - Mature, Art - Friendly), and for ones where it has a broad manner of interpretation, it defaults to the streamers set state.

Hi! One of the Ideas of mine I'd love to see implemented which would help a lot of mods/streamers. Starting out It'd really be nice if there were some changes made to the "editors" role and some new roles added to replace some of the "editor" role's current features. For example, it'd be really nice if there was a "Stream manager/adminstrator" role or even both implemented with different privileges. We need a role for Streamers where they're be able to assign people of their choosing (Generally Top mods) to #1, have more access to be able manage/edit the channel and #2, so they can elect one person to be in charge/override other moderators (specifically being able to delete moderators comments or temporarily revoke their powers).

Here's what I suggest, the current editor role doesn't quite make sense in my opinion. It gives more power than an editor should need, the Editor role should specifically be for editors and provide them tools to clip/highlight content and only that, they shouldn't have full access to the stream manager/creator dashboard.

Stream Manager role: I suggest Twitch implements a new role for Streamers to give out to their most trusted individuals that essentially gives full access to manage their channel! Starting out, those with the role will have complete access to the Creator dashboard and Ads manager. I'd also suggest giving them permission to see the stats in the creator dashboard (Ex. Being able to see the total amount of Ads ran that stream, etc). Permission to add/remove moderators and with that implementing a "Mod Timeout" feature to temporarily take away mod privileges, adding/removing VIP's, access to editing panels, and it'd be nice if they could see more usercard info (Total gifted subs/bits,ETC). This role should be able to assist in any area of the channel hence should have the same access/permission as all the other roles.

The Administrator role: Now for the administrator role I'd think of it as the "top mod/Moderator's boss". The Administrator role should have complete control over the channel moderators meaning they can add/remove or timeout/"temporarily" take away their mod privileges (Basically a mod timeout) . All ban appeals should have to go through the Administrators or they should have a history to reference to ensure they're being handled properly. I'd suggest giving Streamers the power to OPTIONALLY give Administrators access to the Ads manager as well.

Long story short the current roles we have either limit, or give too much power to certain individuals. We need more/new roles with different permissions.

I would love to have a toggle-able chat badge or flag we mods could use to mark people that warrant extra watching. New chatters who set our troll senses tingling, or folks who have said problematic but not ban-worthy things, for example. Like the negative equivalent of a VIP badge. The badges would need to be removable, for people who turn out to be okay after all.
Some problem users disappear when timed out, then show up later after we've forgotten about them or when different mods are around. A chat badge would let them stand out instantly. And paired with a "mod comment", I feel this would help us make better-informed decisions on how to interact with or discipline them.

The markers should only be visible to people with mod-level authority in the channel. Mods, the streamer, twitch staff.
I absolutely DON'T want to single these people out to the rest of chat. It would encourage trolls, hurt people we mis-judge, and attract negative attention to them from everyone else.

I would love if the whole process of reporting someone came with a bit more transparency in regards to what then happens.

When reporting a user today, you're left with the message "Thank you for your report", and that's it. From that point, you have no way of knowing what happens, and you never hear back from Twitch in regards to the outcome of your report.

I would like to suggest that a bit of transparency is introduced to this process.
If reports were treated like bug reports/feature suggestions, sending us an automated e-mail with a ticket-number attached, it would not only allow us to submit further proof/more info directly attached to that specific report to further expidite it, but it would also allow us to know if our report was handled and action was taken, or if our report was declined for one or more reasons.
I know for obvious reasons, you can't always disclose how specific reports are handled, but giving us a degree of transparency in this process and allowing us to chip in on a specific report directly based on a ticket-number, could allow for a certain - and most likely not insignificant - amount of reports to get handled with higher accuracy than previous.

Twitch plans on soft-banning a handful of words in their next policy update, namely "simp", "incel", and "virgin", in an attempt to * down on ** harassment. They say it will only be in cases where they are used as insults but I want to get ahead of this since community outcry is already bubbling up.

Banning individual words that are not slurs not only lumps them in with genuinely harmful words but also encourages an environment where context is devalued. The above three words are usually used in a joking manner, but I worry that shuffling them into the same category as things like the N word, F slur, etc. will create knee-jerk reactions when moderating; if you're sent a clip of someone saying one of the words to someone and you're unaware of their relationship or their tone is ambiguous, seeing that the word is "banned" is automatically going to push you toward one opinion over the other. You can say they're only going to be banned when used as insults but preemptively sticking a black mark on them leads to bias. Already there are rumors a popular Twitch streamer was banned for jokingly using these words, which, whether true or not, doesn't exactly soothe the community.

It's also important to note that ANY word can be used maliciously because, again, context matters. There are more childish insults that can still end up being used against TOS if it's done repeatedly and maliciously rather than as part of less-serious trash talk and banter. People get called "stupid", "idiot", and a whole host of other insults (both jokingly and not) but no platform is wild enough to outright ban them. Nevermind niche phrases that can be community-specific (e.g. "blue heart" is a serious allegation in one of my circles) that you'd never be able to ban despite their potential for misuse.

The upcoming rule also feels biased: there are other "new"(ish) terms that are actually linked to vulnerable minorities that don't seem to hit moderation's radar, yet something that gets jokingly tossed around a lot like simp that is linked to negative behavior is a bannable offense?

TL;DR Individual words that are not slurs and/or do not have a /serious/ history of misuse should not be singled out in the harassment policy.

I'm not a fan of the current way Twitch has it setup for Mature Streams that are marked for +18 Mature, a click of a button shouldn't just automatically grant whoever to watch those types of streams, and so what I propose is a Age Verification system to verify those users are of age before being allowed to watch those streams by using a Digital ID Age Verification system. This would not only properly protect minors and prevent them from watching stuff they shouldn't, but also adult streamers as well.

A simple age verification check would make it so that people who are allowed to watch mature content are allowed, and those who aren't are kept out, clicking a button on a stream when warned about mature content doesn't seem like enough effort, and somewhat lazy. But it should be a one-time verification thing that ties with the users account after verifying their age. And no it's not private sensitive information that will be shown or available to streamers themselves, but only by Twitch itself and the ID system who can only see this information. The ID system would also have to make checks that they're verifying a real person and not a generated bot in order to fool the system with fake information.

There are third-party ID verification systems like Passbase which can automate ID verification and age verification process.

Moderators on the browser and desktop versions of twitch have incredible access to moderation tools such as mod icons, mod view etc. this makes handling larger chat rooms incredibly easy for a group of mods working together.

Unfortunately I, like many others, am in a position where I am a mod for a larger community, yet am often on the go and find myself using mobile twitch far more often than desktop. This makes it so much harder to keep chat under control, as the current moderation process on mobile is utterly laughable. Messages that would be deleted instantly if we were modding on other platforms will be shown in chat for a period of several seconds before we can even act on them due to the fact we need to press and hold on the persons name, then choose a moderation action. This causes huge headaches for the streamer, viewers in chat, and the other mods.

I would love to see more convenient mod icons on mobile twitch, or the ability to do quick 2 tap moderation by merely having to press chat member’s names, rather than hold for a period of time.

A condensed mod view page on mobile twitch would also be incredible, so that mods on the go are able to help with things like running predictions, unban requests, channel point rewards etc.

These changes being added to mobile twitch would be massive for moderators and streamers alike, allowing us to perform our roles just as well on the go, as if we were on a desktop.

When a channel that I moderate for goes live, there's two main ways that I load their stream; the pop-up notification at the top right, or clicking their name in the left-side panel. It's a bit inconvenient loading the channel, then having to click another button to redirect to a different page again (/moderator/<channel>).

I think it would be convenient to have an option, maybe a toggle option in Mod Settings in chat, to automatically load the /moderator/<channel> page when you load a channel that you're a moderator for. That way, Mod View isn't forced onto anyone unless they enable it (although I'm sure most moderators live in mod view now!)

It's not an urgent suggestion, but a quality-of-life change that I'd appreciate.

Surely you guys have seen what has recently happened with the "ASMR Category" with two big streamers. Now I will say good job on banning them. But I think those bans should uphold and remain permanent to further back up the message that states. "That type of content is not allowed on twitch"

It's too suggestive the line was pushed too far.

Unless you guys want to make an 18+ category or a whole new site altogether adhering to that. Either way some sort of enforcement needs to be put into place. With a CLEAR understanding of what is / isn't allowed