1663 results found

1. Don't bleach copyrights

   Companies cannot gain trust if they do not comply with laws and ethics. Some streamers watched anime in their stream without getting permission. That is completely illegal.
   The streamers sometimes choose particular words for their streams tag for avoiding a ban. So Twitch had better improve AI which scanning streams or give punishment to particular streamers for not obeying the copyright law.

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  DMCA  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Bits cannot be directly exchanged for items or services of value

   In "Bits Acceptable Use Policy / Now the Don’ts that constitute violations of this policy:" we can see that it is included in don*ts "graphic design services". I think this is totally wrong. Why I am thinking that? 1st you (Twitch) loosing a large amount of money because of that and there is nothing wrong with offering designer services in exchange for bits. You like it or not, bits are some kind of currency and streamers using it for all kind of things on their live streams. If you really want to push this "Now the Don’ts that constitute violations of this policy:" policy in a wide meaning you will have to ban half of a twitch streamers. In a nut shell bits only can be used to be gifted to streamer without asking anything in return from streamer and I agree with that because that mean "no return back when u make a gift in bits" ,,, but, someone gifted me some amount of bits and because I want to thank him on some way I would make some graphic design for his twitch,,, is that against Bits ToS? You see, there is nothing wrong with that. There is no exchange, there is only good will between us. Of course you can turn that around and say that this was some kind of payment. Well, maybe you dont know but everything is some kind of payment.
   2nd. If you remove "graphic design services" you will get a lot of designers from other platforms which are made for that kind of services. What I am offering on my Twitch channel? Someone who need some graphic design can watch me working on that what he/she need (graphic design). This is excellent! Because he/she can make corrections till I working and whole job will take less time than if I doing it on some other site dedicated to graphic designers and selling their services. You see where I am going and why twitch is way better place to sell graphic designs than other sites on web?
   In short ...
   By removing "graphic design services" you will get a lot more transfers/use of bits, which is probably what you want from users to do. Designers and people who use designers services will not be scared of ban on twitch. You will get a ton of designers from other web pages who will like to offer their services on twitch because on twitch is way way easier to do graphic design stuff for wide variety of customers just because customers can interact with designer in a process of design which is base of good, quick and satisfied customer in a graphic designers world.
   OK, I hope you got it on a right way.

   In "Bits Acceptable Use Policy / Now the Don’ts that constitute violations of this policy:" we can see that it is included in don*ts "graphic design services". I think this is totally wrong. Why I am thinking that? 1st you (Twitch) loosing a large amount of money because of that and there is nothing wrong with offering designer services in exchange for bits. You like it or not, bits are some kind of currency and streamers using it for all kind of things on their live streams. If you really want to push this "Now the Don’ts that constitute violations… more

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. On the crazy feature of blocking

   The “block” function is the greatest exercise of power in chatting on twitch. This feature has the function of eliminating spam bots, political propaganda, and other obviously harmful entities that make comments knowing that they will be blocked.
   However, I think there is another side to this feature. This is the “monster-making machine” aspect. First of all, except for comments that are intentionally blocked as mentioned above, the first thing a blocked person does is to create a sub-account. I’ll skip the discussion of whether this in itself is a good thing or a bad thing, as that is not the purpose of the message I want to convey. First of all, we can see here that the “block” function does not work at all. The detailed mechanism will be explained later, but at this point, the user feels as if he or she has been attacked in some way. At this point, users can either say, “I did something wrong, so this block is reasonable to some extent,” and start chatting normally again, or they can say, "This block is unfair, and I’ll stick to this distributor and attack him. In the case of the former, the person will chat again without worrying about the block and with some degree of remorse. In the case of the latter, the person will continue to sticky and attack the distributor until he or she is satisfied.
   But there’s more to it than that. One day, the former person’s account will suddenly stop, and a notice will be sent to his email address, stating that his account has been suspended for "repeatedly circumventing chat bans. The user who felt attacked for free will now get a follow-up from the management. Twitch uses every conceivable kind of bot to prevent people from “repeatedly evading chat bans”. They can even identify a sub-account just by changing the email address link. The reason for this, I assume, is to prevent the creation of sub-accounts for “people who are obviously harmful and know they will be blocked,” as mentioned above, but the effect extends to people who have been blocked for mere comments.
   In this way, Twitch has built a system to chase down people who have been blocked over and over again. By chasing after people who have been chatting with some degree of remorse, they have succeeded in creating the “this block is unfair, and I’m going to stick to this distributor and attack them” monster mentioned above.
   Now, let me explain why people feel attacked by this block function. First of all, people other than the “obviously harmful and knowingly blocked” people mentioned above are not intentionally misbehaving, for example, if they are tempted to put up ASCII art in the chat room and play a prank, or if they are hungry or have a fight with their girlfriend and are in a bad mood. For example, if you’re in a bad mood because you’re hungry or you’ve had a fight with your girlfriend, you might react to an attack that you would normally overlook and end up fighting in chat. Of course, this is not the only case where people violate the community guidelines, but there are many other cases where people violate the community guidelines not intentionally, but because they have to. This may seem intentional from an objective point of view, but the people themselves act in such a way because they have to. And even though the probability of this happening is low in twitch, which is watched by tens of millions of people, there is a certain number of people who act this way because the denominator is large. There is no malicious intent on their part. However, the twitch system does not consider whether there was malice or not. If you are blocked, you can’t even see the comments. In other words, it means that you are banned from the community. Users enjoy not only the delivery of the distributor, but also the sense of community unity and chatting with the community. It means a permanent and almost irreversible ban from all of that. (There is a recently added feature that allows you to request to be removed, but it’s so limited that very few people actually do it.) No matter how sorry the user is, no matter how much he regrets his actions, the result will be the same. No matter how sorry the user is, no matter how much he regrets his actions, the result will be the same: he will be locked in the same blocking cage as the spambots and political propaganda accounts, with little to no chance of getting out. Blocking deprives you of the greatest enjoyment of streaming with the community. When someone who has been watching for months or years is blocked, the sense of loss is immeasurable. You have to admit that the loss is your fault. I think it’s not hard to imagine that there are few people who would continue to watch a feed where they can’t comment or chat. There is such a heavy meaning to not even showing comments. Now that you’ve seen this, I’m sure you understand why you might feel attacked.
   Also, psychologically speaking, if you ask people to choose option A and option B, 80% of them will choose A, while the remaining 20% will choose B. This has been proven in various experiments. This has been proven in various experiments. In other words, even if you tell people to follow the community guidelines, 20% of them will not do so without any ill will. Banning them permanently from the community without any extenuating circumstances is too extreme in some respects. In addition, there are almost no people who read the community guidelines thoroughly before commenting, and the rule of twitch is "follow common sense. However, common sense varies greatly by region and backbone. In other words, common sense differs greatly from person to person. Even in the case of failures due to these cultural differences, Twitch’s answer is
   The response to even a failure due to such cultural differences is permanent banishment from the community with no room for extenuating circumstances, which also feels extreme. These make users who are not “obviously harmful and commenting knowing they will be blocked” feel attacked.
   Here I would like to suggest some alternatives to blocking. First of all, while keeping the name “block” intact, the function could be changed to a one-year ban at the very worst, and a system that determines whether the new “blocked” person’s expression is an excessively malicious spambot or something else, and if so, block the person as before. Also, instead of blocking people out of the blue, the new system allows users to create sub-accounts for a week at first, then a month, then a year. If the system encourages users to reflect on their actions and structure their accounts, rather than forcing them to create sub-accounts, it will make people who violate the rules without malicious intent reaffirm the rules and reflect on their actions. In addition, the blocking feature of not being able to see comments is excessive in some respects, because in the state of excitement after being blocked, the reaction of the chat at the moment of being blocked may cause rage, so not letting people see comments for an hour after being blocked, or even permanently, is It is excessive. It would also be effective to make the unblock request in the form of a chat so that the user can show remorse and reconfirm the rules, rather than just once. It would also make a big difference if there was a cushion, such as blocking those who attack the distributor or moderator.
   The above is my opinion, and I’m waiting for feedback and reactions from those who read this.

   The “block” function is the greatest exercise of power in chatting on twitch. This feature has the function of eliminating spam bots, political propaganda, and other obviously harmful entities that make comments knowing that they will be blocked.
   However, I think there is another side to this feature. This is the “monster-making machine” aspect. First of all, except for comments that are intentionally blocked as mentioned above, the first thing a blocked person does is to create a sub-account. I’ll skip the discussion of whether this in itself is a good thing or a bad thing, as that is not… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Feature Request  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Give streamers the option to lock functions behind set criteria.

   We've all noticed the follow bot/hate raid stuff lately and quite frankly this is getting tiresome. I have some simple ideas that'll help with these issues that should keep the community safer than they already are.

   1. Allow users to disable the ability for follows to happen on their channel without the following account already being verified/enabling 2FA, or even exist for a set amount of time, a time chosen by the user. Could be 1 day, 1 week, 1 month, etc.

   2. Give users the option to disable hosts and raids from any users that that haven't verified their account/have enabled 2FA. Or even go one step further and allow users to prevent hosts and raids from channels that aren't affiliate. This might damage some smaller creators ability to network and grow, but it'll keep the streams safe from targeted raids from bots.

   3. Allow users to block certain phrases or words from appearing in their activity feed. With all of the Hoss bots following lately, simply make Hoss a blocked term so any account with that name cannot trigger notifications or clog up the activity feed on the Creator Dashboard. Much like how alerts from third party sites allow you to prevent spam and vulgar text from going through to your notifications.

   4. Create a CAPTCHA system for new raiders. Twitch has an embedded achievement system that keeps track of the number of times a user has raided someone after a stream. Incorporate a trust system related to these stats where perhaps the first 25 or 50 raids a channel ever does will require the user to complete a bot test in order to proceed. This plan isn't fool proof but it'll stop these automated hate raids from happening from a piece of code alone.

   5. Allow for better reporting tools. Any time we need to report an account on Twitch that is a bot or targeting streamers we have to jump through multiple hoops. There is no option for "suspected bot account" and must go through this whole thing of saying an account is malicious which requires 3 or 4 pages of options to go through. Simply make suspected bot account an option on the first page of the reporting tool, same with "user hate raided" to make reporting and blocking these accounts a lot easier and quicker to deal with. Because as you may know when someone is being attacked while on air, chances are they are getting more worked up and upset every second that they have to click multiple options for multiple accounts. Make it quick and easy.

   We've all noticed the follow bot/hate raid stuff lately and quite frankly this is getting tiresome. I have some simple ideas that'll help with these issues that should keep the community safer than they already are.

   1. Allow users to disable the ability for follows to happen on their channel without the following account already being verified/enabling 2FA, or even exist for a set amount of time, a time chosen by the user. Could be 1 day, 1 week, 1 month, etc.

   2. Give users the option to disable hosts and raids from any users that that haven't verified their account/have enabled… more

   3 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Bots  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. put in a block tab so i dont have to report someone to stop them for showing up anywhere

   put in a block tab so i dont have to report someone to stop them for showing up anywhere

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. 18+ NSFW content section and filtering

   With twitch taking a large stake in livestreaming as a whole I feel it is best for twitch to branch out into allowing 18+ NSFW content on the platform.

   I propose that 18+ content is limited exclusively to verified 18+ users of the site, and is impossible to discover by default - but can be found using a convenient account setting.

   In this way ambiguity between certain game content and body painting can be eliminated by defining what makes content 18+ or not 18+

   A safe alternative to other NSFW live stream sites can be created through twitch in this way as well

   With twitch taking a large stake in livestreaming as a whole I feel it is best for twitch to branch out into allowing 18+ NSFW content on the platform.

   I propose that 18+ content is limited exclusively to verified 18+ users of the site, and is impossible to discover by default - but can be found using a convenient account setting.

   In this way ambiguity between certain game content and body painting can be eliminated by defining what makes content 18+ or not 18+

   A safe alternative to other NSFW live stream sites can be created through twitch in this… more

   17 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Viewer levels & customizable options

   Having a leveling system that streamers can set the parameters of leveling So that the streamer has more control over there stream bassed on the level of that person thats in there, the nore they chat and interact the higher the level goes, also makes it easier for mods knowing if they have been in there bassed on the level rather than looking at when they followed, the streamer can even set perks for that viewer when they reached a level in the channel, this if more for putting guildlines in place to safe guard the channels plus make it fully customizable experience for viewers

   Viewers will level up bassed on being in chat and talking and interacting.

   Having a leveling system that streamers can set the parameters of leveling So that the streamer has more control over there stream bassed on the level of that person thats in there, the nore they chat and interact the higher the level goes, also makes it easier for mods knowing if they have been in there bassed on the level rather than looking at when they followed, the streamer can even set perks for that viewer when they reached a level in the channel, this if more for putting guildlines in place to safe guard the channels plus make it… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Feature Request  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Allow users to permanently black list or block specific streamers from ever appearing to them.

   It baffles me that this is not already a thing considering there are so many insufferable narcissistic twats and rotters streaming these days but PLEASE for the love of god allow or give us the functionality to BLOCK streamers so that they never appear to us at all.

   Yes there is the function whereby we can remove them from appearing if sorting by "Recommended for you" BUT they still appear if sorted by any other means which is often because if you sort your channels by "Highest Viewer" count for example, you can't avoid some of these. PLEASE PLEASE Allow us to permanently block channels from appearing. This is also useful if parents while supervising their children of course, want for some channels not to appear to them by accident even. It seems like a no brainer thing to be able to have a block list on a channel based website.

   Thanks for your time.

   It baffles me that this is not already a thing considering there are so many insufferable narcissistic twats and rotters streaming these days but PLEASE for the love of god allow or give us the functionality to BLOCK streamers so that they never appear to us at all.

   Yes there is the function whereby we can remove them from appearing if sorting by "Recommended for you" BUT they still appear if sorted by any other means which is often because if you sort your channels by "Highest Viewer" count for example, you can't avoid some of these. PLEASE PLEASE Allow… more

   13 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   5 comments  ·  Feature Request  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. ASCAP/BMI/SESAC/PRS/CISAC/APRA-AMCOS Reporting Feature

   It strikes (pun not intended) me that there should be a way to provision a means to report plays/performances (and recordings via VODs) of third party music on stream for the purposes of avoiding DMCA strikes.

   Streamers who are already in the music industry are highly likely to be affiliated with one or more reporting agencies in their regions, and most such agencies collect fees on behalf of overseas partners. In this day and age of service integration and automation, it seems logical that there should be a means to compile a post-stream report for an affiliated agency and submit it for monthly reporting and billing. And for non-affiliates, a simple payment gateway that tallies up the costs associated with a report should also be possible. Appropriate reporting/payments should then be able to exempt a given streamer from the scan-bots that are used by the relevant agencies and labels via a simple report that Twitch can pass on to a basic web service.

   Many of these agencies are starting to implement stream licensing models for down-market (read: smaller, electronically streamed) content producers. If Twitch were to approach these agencies with a pitch that they could either contribute to the development of reporting features or stop harassing your customers, it's quite likely they might come to the table.

   There are third party tools that could be used to assist with this kind of reporting, and could be recruited to share in the integration and development costs - such as Spotify/YouTube/SonglistBot, etc... which could all include a stream reporting mode which generates a list of content played on stream for submission. Reading the streamer's VOD setting would be a simple mechanism for whether to submit for performance/play rights reporting only, or for mechanical copyright reporting as well.

   Please consider - the DMCA stuff is as much of a pain for you folks as the publishing platform provider as it is for streamers, and this is a mechanism that lets everyone be a winner.

   Regards

   Jemma (StoryGirl)

   It strikes (pun not intended) me that there should be a way to provision a means to report plays/performances (and recordings via VODs) of third party music on stream for the purposes of avoiding DMCA strikes.

   Streamers who are already in the music industry are highly likely to be affiliated with one or more reporting agencies in their regions, and most such agencies collect fees on behalf of overseas partners. In this day and age of service integration and automation, it seems logical that there should be a means to compile a post-stream report for an affiliated agency and submit… more

   6 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  DMCA  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. the appeal is not allowing me to submit once completed. the submit button is grayed out and back icon only option

    create a page to submit proof that I have purchased a license to stream any video and audio on twitch or other platform. our organization purchases a yearly license to stream video and audio during religious services.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  DMCA  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. More admins for french speaking stream

    I think twitch needs more admins for review stream, TOS and grief from french speaking community . I think it's important for them to make a safer place and not overly trolling spot and everything

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. To check cases more often and not take care only of Verified users

    I have suspension for 30 days.. The suspension is over since 11 February, now it is 31 March and I am not yet unbanned? Why? I've made 10 cases and Twitch still does not response.. How more should I wait??

    My banned account: nameless2g

    12 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Suspension Appeal Flow  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. viewers vs bots

    Hey! Just an idea but it would be nice when you go to your "users in chat" section and filter out which one is a bot account vs real viewers.

    I know that would probably be difficult to filter, however someone could build some data to find all bot accounts and have them filtered like you would with moderation in chat.

    that would make things easier to know whos who and be able to know who is actually viewing the stream vs who isn't.

    12 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Bots  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Turkey Safety Explict

    Hi, did anyone notice in Twitch Global, in Turkey, a lot of charges is coming right now Twitch about bit fraud. All local Twitch members are ghost for now.(also they closed their social media even official TR Twitch twitter account) I have a suggestion; please hire some professional local team. And sometimes audit bit, sub or channels globally. I am a watcher of Twitch nearly 7 years. Please hear Turkish community. This is ridiculous dont do anthing quickly...

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Safety Transparency Reporting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Twitch Ettiquette Training and Resources

    As a streamer and avid Twitch viewer, there are many community members who do not seem to understand the "unwritten rules" of Twitch. It would be lovely to have a resource or link to direct these people to. Perhaps an informative hub similar to the help center but focused on interpersonal conduct. Videos, articles, etc.

    Some of the things observed:
    - A user entering chat and stating they are underage (less than 13 for TOS violation, less than 18 in mature channels)
    - Asking for mod privledges
    - Asking for a gift sub
    - First message in a channel: "Can I join?"
    - Harrassment and Safety violations
    - Harrassing mods/combative arguement after a ban/time out/deleted message in private messages
    - Questioning a mod decision in public chat (time out, deleted message)

    As a streamer and avid Twitch viewer, there are many community members who do not seem to understand the "unwritten rules" of Twitch. It would be lovely to have a resource or link to direct these people to. Perhaps an informative hub similar to the help center but focused on interpersonal conduct. Videos, articles, etc.

    Some of the things observed:
    - A user entering chat and stating they are underage (less than 13 for TOS violation, less than 18 in mature channels)
    - Asking for mod privledges
    - Asking for a gift sub
    - First message in a channel: "Can… more

    24 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Safety Center  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Identifying bots from real viewers.

    I am seeing, Bot Follows, Bot Hosts and Bot Viewers. I really don't care about the Bot - Viewers - but the Follows and Hosts are creating false hopes and damaging the New Streamer vibe for those wanting to acquire new viewers with their talent/personality/gaming etc. I think some or maybe more of us would Agree that this would be great if we could reduce the number of bots by implementing some sort of identifier or a bot blocker that could be added to ones streams/channel.

    20 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Bots  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Report Users without clicking on their username

    There is a clear and present epidemic of bot accounts on Twitch (eg: The innumerable 'hoss_###' accounts) harassing streamers and viewers on Twitch, especially smaller content creators.

    These bots are using a malicious third-party extension which can capture and log users' IP addresses whenever said user clicks on their name in chat, to view information about them as a user or views their channel.

    Since the report feature currently requires clicking on a user's name, this exploit undermines users' ability to moderate and combat these bot accounts. There are ways of banning these users directly from chat, such as Nightbot, but this does not solve the problem as the users themselves still exist and cannot be reported without potentially falling victim to their exploit.

    Implementing a separate web form to report users by their username, here in the Twitch Support pages, would assist greatly in ensuring these malicious actors are identified and properly taken care of.

    There is a clear and present epidemic of bot accounts on Twitch (eg: The innumerable 'hoss_###' accounts) harassing streamers and viewers on Twitch, especially smaller content creators.

    These bots are using a malicious third-party extension which can capture and log users' IP addresses whenever said user clicks on their name in chat, to view information about them as a user or views their channel.

    Since the report feature currently requires clicking on a user's name, this exploit undermines users' ability to moderate and combat these bot accounts. There are ways of banning these users directly from chat, such as Nightbot,… more

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Feature Request  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. I want contact of resolution.

    We get the initial notice that we've made a report and that's great. What we don't have is any resolution. We are left in the dark as to any actions or if the report was even looked at.
    It would be nice to have a follow up email letting us know that someone has at least read the report and acted (even inaction) ala the vague wrap up email.

    "Thank you for bringing this issue to our attention. We've initiated an investigation based on the information that you provided and we'll take appropriate action based on our findings. Please note that for privacy reasons, we're not able to share the specifics of the action taken, if any."

    We get the initial notice that we've made a report and that's great. What we don't have is any resolution. We are left in the dark as to any actions or if the report was even looked at.
    It would be nice to have a follow up email letting us know that someone has at least read the report and acted (even inaction) ala the vague wrap up email.

    "Thank you for bringing this issue to our attention. We've initiated an investigation based on the information that you provided and we'll take appropriate action based on our findings. Please note… more

    23 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Report Tool and Flow  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. petition for appeal

    sometimes bots or maybe some random report could get an account banned. seems like out of nowhere, but the community wants to help for appeal but what if they arent getting heard? what if they were just brushed under the rug and not looked upon? how serious are things being taken into account? What is one streamer to All of Twitch?

    The Community should be able to help the streamer push for an appeal, push to be seen, to be noticed. Answers need answering, we are all people too, Small streamers, big streamers, we should be equal for support. But what will be heard? the voice of on persn or the Crowd behind them supporting?

    sometimes bots or maybe some random report could get an account banned. seems like out of nowhere, but the community wants to help for appeal but what if they arent getting heard? what if they were just brushed under the rug and not looked upon? how serious are things being taken into account? What is one streamer to All of Twitch?

    The Community should be able to help the streamer push for an appeal, push to be seen, to be noticed. Answers need answering, we are all people too, Small streamers, big streamers, we should be equal for support. But… more

    25 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Suspension Appeal Flow  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Preventing "Burner" Account Creation

    The current Twitch account creation system offers little to no assurance of protection for creators. Enforcement actions, when taken, are reactive, rather than proactive, and require submitting reports, writing descriptions, and disrupting the stream, which is exactly what these people want. Even enabling email verification for users to chat does not prevent someone from creating multiple successive, free "burner" email accounts for the express purpose of harassing one or more users. Someone can simply create a free email account online, create a free Twitch account, use the new email to verify the account, and circumvent that particular feature. To prevent this, there are a number of possible solutions.

    1) Implement a one-time account creation fee. It doesn't have to be a huge fee, and could of course come with maybe a few bits or a free sub or something. Not much, but enough that it would deter all but the most determined from creating say, 12 accounts in a 30 minute period. How many people would be willing to spend money just to harass someone for a few minutes before being blocked and banned? Probably a lot less than are happy to do it for free. Obviously, an account creation fee wouldn't apply to Amazon Prime users, but I feel there should be some sort of consequence for any Prime user whose account is connected to ToS violations (i.e., forfeiture of Prime benefits, Prime fee, and being barred from subscribing in the future).

    2) Require credit card verification. Look, I promise, I don't work for the man, but studies have shown anonymity to be a major factor in online harassment. A credit card (or debit card with a credit card carrier like most have), would be tied directly to the individual, providing traceability, and therefore accountability.

    3) As many other posts have suggested, implement IP or MAC tracking. Look, you aren't fooling anyone, when a secure connection is established, the IP address is requested and sent as part of the handshake. The information is already there, and consequently (because servers), logged. Use it.

    The reality here is that harassment will be a problem as long as there are avenues for individuals to exploit. Banning or suspending a user after the fact does nothing to discourage the single-minded, therefore precautionary measures must be explored and implemented to protect creators who choose Twitch to safely interact with their communities. It's worth noting that cyber harassment is actually a crime in some jurisdictions, so maybe putting a little more effort into preventing it - instead of worrying so much about what to do after it happens - might be a good investment for everyone.

    The current Twitch account creation system offers little to no assurance of protection for creators. Enforcement actions, when taken, are reactive, rather than proactive, and require submitting reports, writing descriptions, and disrupting the stream, which is exactly what these people want. Even enabling email verification for users to chat does not prevent someone from creating multiple successive, free "burner" email accounts for the express purpose of harassing one or more users. Someone can simply create a free email account online, create a free Twitch account, use the new email to verify the account, and circumvent that particular feature. To prevent… more

    8 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Feature Request  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating