I want contact of resolution.
We get the initial notice that we've made a report and that's great. What we don't have is any resolution. We are left in the dark as to any actions or if the report was even looked at.
It would be nice to have a follow up email letting us know that someone has at least read the report and acted (even inaction) ala the vague wrap up email.
"Thank you for bringing this issue to our attention. We've initiated an investigation based on the information that you provided and we'll take appropriate action based on our findings. Please note that for privacy reasons, we're not able to share the specifics of the action taken, if any."
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