258 results found
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4 votes
What do you mean by re-direction? Please let us know how we could improve this. Our support team is directly available via the Contact Support link when browsing the Help Portal. Thank you!
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Getting help The fact that we need to use such detailed subcategories in "Twitch Help" and the fact that any type of feed back goes to whatever plane of **** THIS thing is shows that Twitch has zero interest in Customer Support.
4 votes -
copyright moderation I agree that at the very least affiliates should have some sort of access to admin live support.
I am constantly having my stream sound blacked out. I pay real money every month for my audio and video content how do I stop twitch from ruining my content. and as such ruining the ideas that I am trying to get to my viewers.
Honestly chat support should be offered and if no one wants the job lets discuss salary.
4 votes -
Twitch Community Discord Server How about Twitch having its own community discord server where the entire Twitch community can meet and discuss, debate, and contribute anything?
I myself have long thought and wondered why Twitch does not have its own Discord partner server.
Well first of all why do I come up with the idea? A Discord server simply gives a huge area for a certain community. People can write with each other, give each other tips in topics made for it. And generally exchange about and with Twitch. I also think that it should be no problem for Twitch to get a partner…
4 votes -
Respond to people who received fake donations Respond to people who have their payment threshold "On hold", there are many people who need help with this, we just need to know if we will receive the money or if Twitch can do something removing the money. It's frustrating to see the same email from twitch support solving nothing.
4 votes -
More transparency in decisionmaking Hi.
As a user, I've been repeatedly and increasingly unhappy with the level of transparency the Twitch team offers to their userbase.
You drop unannounced updates
--> Example would be the /me changeYou don't reply to userfeedback (aside from incredibly broad statements)
--> Mails towards the Twitch Support are answered with automatic replies. Most of them send users to UserVoice
--> But here on Uservoice, barely anything ever gets an answer and if so, it's a "we'll think about it" until it either is forgotten or we're back at the unannounced Update again.You force random users into beta…
4 votes -
Lots of advice but no actual suggestions on how to set certain things up on you channel More in depth info on how to get to affiliate status/partner status, ways to accomplish that
4 votes -
Is this forum for feedback or not? Please clarify, as the front page contradicts itself The main page says "Welcome to Twitch's feedback and suggestions forum!"
But then under "If you need help:" it says "This forum is for ideas only."
Yet this is where you're send when you go to leave feedback on the support page.If Feedback is being referred to as "ideas" that might be something to consider.
I wanted to give feedback about something, but now I don't know if it would be breaking the rules or not because of semantics.
4 votes -
Add the block list pages to more than 100 This is just my suggestion and I'm not being rude here, and I'm just being honest especially I only watch a few streamers on Twitch (around 1 to 3 only - cannot mention them here for my privacy and especially on the unpopular opinion) and I don't like a lot of streamers especially as an INFJ and a misanthrope and I don't follow those nonsense trends like TikTok and the VTuber trends so I don't watch VTubers as well, especially that I already blocked 100 pages (10 streamers per one page, so that's 1000 something streamers already)... Please increase the…
3 votes -
Background Background play is utterly broken. Why is it every single time I tab out on my phone, live or vod the video playback breaks?
3 votes -
ad language based on user selected language Why am I getting ads in a different language? My selected language for my twitch account in English. I'm tired of seeing 4 or 5 ads in a row in a different language. If anything will make an ad irrelevant, it's an ad in a different language so you can't even hear what's being advertised.
3 votes -
Monthly Bits balance It would be great to also give a monthly balance (reward) for Turbo subscribers. Especially with the new bits Power-Ups. this will make Turbo more attractive and gives a balance of bits to use and support streamers even more.
3 votes -
I would like to, as an owner of a chanel can do, to block a chanel and never see it again, not even recomended. I would like to, as an owner of a chanel can do, to block a chanel and never see it again, not even recomended.
3 votes -
Changing pop up message on some streams for "claiming your sub" Notice in the middle of some streamers live stream, when my cursor hovers in the middle, a pop up comes up that says, " CLAIM your sub". This happened to me previously on another streamers page and thought someone gave me a sub and i was CLAIMING it. It wasn't. If you click it, it immediately uses your PRIME sub for that streamer. That is very misleading. I was checking out a streamer and thought someone in chat, like many do, gave me a sub. If someone is new on twitch or not on much or hasn't seen it, they…
3 votes -
no more sound alerts can we remove sound alerts from chats? It's hard to enjoy a stream when a random sound effect blasts in my headphones.
3 votes -
Give the option for not interested on recommended channels of the following page When viewing the following page you will see a recommend channels row. Unlick the main page you cannot select not interested from here. The same recommendations are not present on the main page so you end up with stuff you would rather not see
3 votes -
Ban rebroadcast of streams as it fundamentally undermines the sites purpose Currently on twitch you can click into a stream that is not live content. As this is the entire point of the website, this is undermining the site. What effect does this have:
- bigger channels deflect views from smaller channels preventing the emergence of new major streamers: the life blood of this platform.
- low effort channels surpass high effort channels that are always live. Particularly problematic are sexual streams on constant loops.
- There are already vod services for watching missed content
- Long term user disengagement will occur in the categories where this is most apparent
-…3 votes -
Add low to high on followed channels list Add an option where instead of sorting followed channels from High to Low, It'll show Low to High
3 votes -
New game category for "NES", similar to Retro. The NES community would like an NES category to stream to and find streams to view for discoverability (similar to Retro). The Retro category has too far of a reach in content. Here's a 3x4 cover image that can be used, related to the large Best of NES community, although this is unimportant. (https://ibb.co/c1qsxKS) (https://discord.com/invite/gycdSQ2hPs)
3 votes -
Category Audit - DOOM game franchise Categories are so important to drawing in new viewers. My channel is focused on the classic DOOM game. The DOOM categories need to be cleaned up. The most common one used for classic DOOM is DOOM-2016. Instead, I recommend you consider consolidating the DOOM channels into DOOM-CLASSIC and DOOM-MODERN. Thank you!
3 votes
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