I have been banned for having an opinion, the mod that banned me probably had a bad day and decided to ban me for having an opinion on something. I used to watch this streamer everyday until i expressed my opinion on something that the mod disagrees with and i got permanently banned. also the mods on this channel never do unban requests, nor does the streamer (its a pretty big streamer) so im stuck in this place where im banned and no one does the unban requests.

I just think mods shouldn’t have the power to permanently ban someone like this, i think the streamer should be forced to at least check to see if they are not abusing their power.

make it so that mods aren't able to permanently ban someone immediately at their command. instead make it so mods can file a ban request to the streamer, so that there is middle person that prevents abuse of power. Just like how countries are governed.

and if the streamer accepts the ban request, then the person gets banned.

because now im banned from this channel that i used to watch everyday because of a bad moderator.

Okay so here me out, there are adults in the world, weve been gaming for decades, and sometimes what we play is categorized as adult content, at least by twitch standard.
Now twitch standard is a little murky, say for example for a while nudity and sex was okay on cyberpunk, but then some did and others didnt get in trouble for displaying sex/breasts in the witcher. Its a constant game of is this okay, the only other choice adult gamers have is to move risque games to another platform that allows this and the two i can think of being unfortunante **** centric sites.

Remember when you allotted a hotub specific twitch category? Would it not be simple to allow an adult game content channel, and just have the streamer risk his commercial worth or better yet allow those channel streamers to get hooked up with companies thatd like to support that content?

Im not talking about allowing basic **** games, but allowing us to stream big name games with sexual, even graphic, content like cyberpunk without the constent risk of a ban despite having an 18+warning on our channel?

And yes i know theres a whole googleplay restrictions but there you follow web comics that allow adult content, by not allowing access to it on the app but straight from your website.

Just a simple idea thatd allow a bit of freedom

Twitch really needs to get better at responding to emails. My other account got suspended for being "a minor" I sent in an appeal and gave them my information and they said they updated my account but my account is still suspended. I've sent another email over 2 weeks ago and still no reply.

Twitch needs live support or just a better email system. Ignoring emails isn't helpful. It surprises me that a company as big as Twitch doesn't have live support and it can take 5+ days for them to respond to an email. There should be live chat support, a phone number that you can contact, and faster response times. Automated responses need to be gone.

Also, maybe require age verification before someone can make content so they aren't suspending adults. Other websites have you send in your ID with a picture to verify age. Twitch should do that then they won't have as many suspended accounts.

As a mod for multiple channels within the same community being targeted by view bots, I would like an option to see the people who are viewing the stream vs. just the "users in chat" list as it does not show any bots, and the numbers do match up 99.9% of the time. I'm still uncertain of the distinction between the two metrics, and on that note, if there was a count for the users in chat, for regular users, VIPs and moderators alike, that would be very helpful so at the very least I could spare myself from counting the entire user list every single time. If a viewer list is possible, I could proceed by investigating people who only appear as viewers and not active chat users, to possibly ban any bot accounts that do not appear on both lists.

Along the lines of the new restricted user function, a good tool for creators and channel moderators would be the ability to see users who have current bans in channels you may care about.

I.E. Similar to the autohost function, you could set a list of channels where you want to maintain similar moderation standards (this would be useful for communities such as NoPixel, content creator houses, and streamer friends, etc.). So Person A could put Friend B and Friend C's channels on their channel's automod list. Banned User 1, after being banned in Friend B and C's channels, decides to drop into Person A's channel. Upon doing so, in the Twitch mod view, the creator and moderators of the channel can see the user highlighted (similar to how first time chatters and monitored users are highlighted) with a message along the lines of 'This user has been banned in channel(s) on your automod list'.

To avoid compromising the privacy of any given channels moderation, the message wouldn't necessarily let you know which channel the person has been banned in, just that they have been banned in one of the channels on your list. Additionally, it could be made into an opt-in function on both ends, so only creators who have opted in to the function would be able to create lists/be put on lists.

This would make modding channels for creators who are a part of specific communities more efficient, and would further safeguard Twitch chat from any users who may create issues.

I've found that affiliates can get donations from you if they do enough. Yesterday I discovered a streamer who during a Minecraft game told in detail pornographic noises and sexual preferences in the live chat, if people in the chat obscenely teased them or you were against it, the sentences in the chat were deleted directly by a moderator.. ...Since it's against the rules for a partnership on Twitch, and the streamer becomes money for dirty content, my idea is that words spoken live such as sex, private parts etc should be heard and muted the same way as when a piece of music is recognized and also a warning should follow. As well as then playing a counselor, where she said that she regularly hurts herself and was in psychiatric care, is not exactly a role model for children and every child can see that without registering!

I reported it immediately and the "Just Chatting" section contained almost only live pornographic posts, you don't have to look for them, they are there immediately, what can you do about it to protect the children and the Twitch brand ?

Ban people who send hate raids for longer or permanently. Hate raids are intentional and planned and are bad for the community. Hate raids against high profile streamers will always gain the person some support because the higher the profile person the more people there will be who also don't like them. Being soft on hate raiders will incentives harassment as an avenue to gain an audience and reward people for harassment as they will have popularity and attention for it when they return in 2 weeks time.
If harassment is incentivised more people will do it and twitch community will become a cesspool, and a hateful place. And aren't users free to watch their favourite streamers without experiencing targeted harassment at the streamer or themselves?
It's causing issues because the response is soft. Encouraging hate raids isn't just free speech it's encouraging harassment in people place of work.

Telling every community without a question on what terms and usages in their own communities are disallowed, aside from a few exceptions that can mean nothing but hateful things, is a little ridiculous. People come from different cultures and accept different things. Streamers should be able to create their own guidelines and 'accepted vocabulary' in their own community.

These guidelines would of course be required to be displayed fully on their about pages so people who would not be able to handle more 'lax' communities can avoid joining in such places. Something they of course have every right to do. This would allow people to not be surprised with such things, and also create a much more relaxed, stress-free community feeling between people who are clearly friendly with eachother and don't mean any sort of hate or harm with the things they're saying.

Some users on twitch unfortunately harass and target minority groups that being members of lgbtqia+ and PoC. If users are repetitively banned in say like 20-30 lgbtqia+ or PoC (tagged as such, like mixed race, african American;etc.) streamers channels, their accounts should be suspended then possibly sitewide banned, if there is a repeat offense post suspension.

There should data that collates this info and action as a result based of this also.

Being a streamer who fits into both these categories sometimes it gets a bit much having to ban and then also report these users, half the time i don't bother with the report.

An auto feature that can track harassment will be great, this will also fast disable burner accounts made to harass people.

Having a system where people can appeal to twitch also when banned, will fix any issues in this system.

Hello everyone, today I come to propose an idea of ​​a tool that will help when moderating a chat and communicating between the moderators of a chat.
The idea consists of a command that when entering it in the chat, there will be another chat but hidden, similar to how / poll works. To which only the moderators and the streamer will have access, this would be very useful for communication between the moderators and in support of the new tools recently included in the platform, such as the "Suspicious User"
This would allow any questions the moderators have to be discussed through that chat, or if a moderator marks a user as suspicious, explain why. All of this can be implemented, for example, via a command like / mch (Moderator Chat) or a section in the sidebar in the moderator view of the broadcast.

Spanish version:

Hola a todos, hoy les vengo a proponer una idea de una herramienta que ayudara a la hora de moderar un chat y comunicarse entre los moderadores de un chat.
La idea consiste en un comando que al ingresarlo en el chat, habrá otro chat pero oculto, similar a como funciona / poll. Al cual solo tendrán acceso los moderadores y el streamer, esto sería de gran utilidad para la comunicación entre los moderadores y en apoyo a las nuevas herramientas incluidas recientemente en la plataforma, como el "Usuario Sospechoso"
Esto permitiría que cualquier pregunta que tengan los moderadores se discuta a través de ese chat, o si un moderador marca a un usuario como sospechoso, explicar por qué. Todo esto se puede implementar, por ejemplo, a través de un comando como / mch (Chat de moderador) o una sección en la barra lateral en la vista de moderador de la transmisión.

Upfront: Please open a User-Voice section dedicated to the Mod-View - Why does the Creator Dashboard have one and the Mod-View not?

1. In the user view (clicking on a user in mod-view or when reviewing an unban request), seeing when a user was timeouted or banned is so useless without seeing the message the ban was for. Please just show the last 5 messages they had before the ban and put a link to the chat-thread where I can look at more. I don't want to scroll 900 messages to see what an old ban was for. This should be pretty easy to implement judging by the way it's displayed.

2. Add toggleable dictionaries in the blacklist. Often situations arise where we want to put a whole bunch of words onto a blacklist (e.g. Riot Games servers are down or some news went viral and we don't want to talk about it). It'd be great to have the ability to add these to a dictionary and turn different dictionaries on and off at a whim instead of having to add/delete 10 words one by one each time.

3. Mods get insulted a lot in whispers, thats life (has gotten better with unban requests though, ty.). We ban users if they insult us but this is untraceable for other mods when they get asked for an unban. We circumvent this issue by screenshotting it with a tool like gyazo and pasting the link into mod-comments but the ability to link a ban directly to a mod-whisper for all moderators to see would be the right way to do it.

4. As is said unban requests are great but please give us an option to allow people to repeat their unban requests every now and then. If someone gets denied they don't have access to the chat and can't see mods to dm, even years later. They should have the possibility to repeat their request at a later point in time and multiple times.

5. Give mods the ability to highlight their messages back. We used to do this with /me and timeout chat users that used /me themselves. (Worked Great) I kind of understand why it got removed, however the italic version is beyond useless and only annoying. Just give us the option to disable it for chat users and enable it (in color) for mods and bots needing to do an announcement to chat.

6. Introduce a mods-only chat where we can coordinate things between us and the streamer without using a different platform like discord in parallel.

I hope some of these ideas are implemented, the first two alone would make life a lot easier!

Best,

Dohvah