1663 results found

1. discord integration

   Any plans to include VIP role in Discord -> Twitch integration?

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2. Twitch "Be you as long as its the you we approve of"

   Twitch has this mind set, they want you to cultivate and be yourself but limit you as much as possible by creating this rules that even twitch doesn't follow.

   do you know that there are streamers who build their whole brand around sex work that are partners and have fansly in their titles yet haven't been banned

   do you know that if you get suspended or banned you cannot argue a case cause twitch will auto delete your vod

   the guidelines say no sexual content yet a partner of twitch has Fansly in their title every stream, twitch says no nudity yet they have streamers who paint there glutes green and make it a green screen to display gameplay. Yet if you mention the word OF or fansly they auto detect that and suspend you cause someone in your VC mentioned their side hustle cause twitch will never think to expand their platform to keep artist and streamers here no wonder everyone is going to kick

   Twitch has this mind set, they want you to cultivate and be yourself but limit you as much as possible by creating this rules that even twitch doesn't follow.

   do you know that there are streamers who build their whole brand around sex work that are partners and have fansly in their titles yet haven't been banned

   do you know that if you get suspended or banned you cannot argue a case cause twitch will auto delete your vod

   the guidelines say no sexual content yet a partner of twitch has Fansly in their title every stream, twitch says no… more

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   0 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
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3. Opera Browser Support for "Stream Together" Feature

   Opera Browser Support for the "Stream Together" feature would be greatly appreciated. It would provide another layer of accessibility to streamers and would likely benefit people in the long run.

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   0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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4. authentication

   Dear support, I can't get the authentication code for my account to stream via iphone. I enter my phone number, but it always says "Error" "Enter a valid number." I enter my number correctly without any errors, but your program doesn't accept it, and I can't start streaming.

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   0 comments  ·  Safety Center  ·  Delete…  ·  Admin →
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5. release Vidaa app on OS Version 3.5U too

   I am able to install the Twitch app on my newer Vidaa tv (an Hisense one) running Vidaa v9, which is the latest one, but I am not able to install it on my older tv running Vidaa OS 3.5U, which is a 2019 tv model.

   I was able to test the app by using the Web App Tester app, which by giving the Twitch tv web app url (ryxjogfhxnvjuptmzkhk.tv.twitch.tv) loads the app successfully. I'm only having issues regarding playing some streams, asking me to reload the page, but everything else is working fine.

   Can you have a look at it, would be a great addition being able to watch my favored streamers on this older tv too. Thanks!

   I am able to install the Twitch app on my newer Vidaa tv (an Hisense one) running Vidaa v9, which is the latest one, but I am not able to install it on my older tv running Vidaa OS 3.5U, which is a 2019 tv model.

   I was able to test the app by using the Web App Tester app, which by giving the Twitch tv web app url (ryxjogfhxnvjuptmzkhk.tv.twitch.tv) loads the app successfully. I'm only having issues regarding playing some streams, asking me to reload the page, but everything else is working fine.

   Can you have a look at… more

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6. Good

   Y’all should make an app for the Roku I want to watch streams on my big tv and the ones they have are unlicensed most likely like stitch and one called twitch that isn’t. Just saying.

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7. Номер

   Добрый день. Не могу подтвердить номер телефона. Код "+7". Приходит ошибка. Как решить эту проблему?

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8. To much burn out with Streamers not getting noticed.

   I have been streaming for more than 10 years and have not got noticed.

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9. hello twitch I'm Jameel Perkins asking can u please add twitch live streaming on back on my nintendo switches console ?

   feedback ?

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10. ADD NEW CATOGORY

    I am having a stream and the stream is special so maybe 30 mins but its named DemonX mode and i would like is as a catagory for me and sry if i spelled wrong thank very much twitch

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11. fortnite

    can you please add Xbox cloud gaming beta to the streaming stuff for mobile cause I cant get the epic games store for Fortnite and the cloud gaming is my only way but I want to stream on my phone so can you make it happen please?

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12. Delegate or partially delegate some safety reports to moderators

    One inherent problem for the Safety Team to solve is the constant tension between giving user reports the time and attention they deserve versus taking action to remove problems from the platform. The team obviously has limited resources to review reports. If they don't review and act on reports fast enough, the platform gets worse. But if they act too fast, they risk making mistakes. Either they miss problems, or they mistakenly take enforcement actions against users who did nothing wrong. So it's difficult to get this right without just spending more money to increase Safety Team resources, and I don't know how practical that is.

    One option, if the user who is the subject of a report is active in some community, is to ask the moderators of that community (including the broadcaster) to give an opinion about the alleged policy violation. Moderators are normally in the business of enforcing the standards of their own communities, and so should be able to give useful opinions.

    For example in my case, I was indefinitely suspended for having an unacceptable username (for a different account). Presumably what happened was that I spoke in somebody's chat, some other user pressed the "report user" button and complained about my username. At this point, the report would presumably be sent to the Safety Team, who would be expected to act on it.

    As an aside: Some others on this forum have said that these reports are being handled by AI and that this doesn't work. I don't know if this is true or not, but it doesn't fundamentally change the analysis. The Safety Team must spend resources to evaluate reports in order to act on them in a timely manner. Whether their accuracy suffers because human reviewers have too many reports to review in a given time or because the AI isn't good enough doesn't really matter. The system as a whole is under pressure to review reports faster than it is able to do so accurately. Ideally, it would like some way to increase accuracy without just spending more resources, whether that means hiring more reviewers or paying for a more expensive AI or some combination of the two.

    Suppose instead of sending the report directly to the safety team, it was first sent as an alert to the channel moderators. The alert would say something like "A user in your channel was reported for the safety violation UNACCEPTABLE USERNAME. Here are the details. Do you think this report is accurate? Do you want to ban this user from your channel?"

    This could arguably put the Safety Team in a position where they are able to work slower. If there's an immediate issue, you prod the moderators to solve it immediately by banning the user. You also get the moderators to give an opinion, which makes the Safety Team's job easier since they don't have to do anything from scratch.

    More importantly, this allows for a more fine-grained approach to safety. For example, suppose in one channel a user reports something (like an inappropriate username), and the moderators agree and ban the offender, but in another channel the same report is made but the moderators disagree and decline to ban the offender. That might mean that, for example, the users in the first channel skew younger and more immature, but the second channel has a more mature audience and thus there is no safety concern for them. In my opinion, this is a desirable outcome. If some conduct makes users in one community feel unsafe, but does not trouble users in another community, the ideal result is to ban the conduct from the one community but not the other. The issue need only be considered by the Safety Team if this approach is not working for whatever reason. This means that the Safety Team is able to move more slowly, and thus is able to be more accurate.

    The Safety Team does not necessarily have to give any credit to the opinions of moderators. Just because a moderator responded that a report was not accurate or not an issue, the Safety Team could still ignore this and take enforcement action. But just asking for moderator opinions could make the job easier. And of course if it were discovered that 10 moderator agreements and 0 moderator disagreements in response to these requests for opinions accurately predicted that the Safety Team would choose to take enforcement action, or at least would agree in retrospect that this report was a high-priority-to-review-asap, that might lead to opportunities to optimize the whole report process.

    Possibly, this sort of feature would not be appropriate for all kinds of user reports. But I think it could be good for some of them. And there's no reason such a system couldn't be rolled out incrementally for some kinds of reports but not others.

    One inherent problem for the Safety Team to solve is the constant tension between giving user reports the time and attention they deserve versus taking action to remove problems from the platform. The team obviously has limited resources to review reports. If they don't review and act on reports fast enough, the platform gets worse. But if they act too fast, they risk making mistakes. Either they miss problems, or they mistakenly take enforcement actions against users who did nothing wrong. So it's difficult to get this right without just spending more money to increase Safety Team resources, and I… more

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13. Do not expire enforcements which are successfully appealed

    On https://safety.twitch.tv/s/article/Enforcement we see:

    Expiration

    Most violations will expire and drop off of your account after a set period of time. Lower severity violations will expire in 90 days, and higher severity violations expire in 1 or 2 years. You can track when your violations will expire in the Appeals Portal.

    In principle, the idea that little mistakes you made in the past which you did not repeat should just go away is a good one. However, suppose in the past someone maliciously and falsely reported my account, but I appealed the enforcement and Twitch accepted my appeal and reversed the enforcement. I don't see why anyone would be ashamed of such an occurrence or want it to fade away. More importantly, having a record is useful if the same issue happens again. If the same user is twice maliciously reported for the same alleged violation, you don't want to have to clear that user's name twice. So leaving such enforcements on the user's profile indefinitely (along with the fact that they were judged mistaken and reversed) may be useful in reducing the workload of the Safety Team, as well as reducing the chance of erroneous enforcement.

    In my own case, I am currently serving an indefinite suspension for an offense which the Twitch safety team has twice said was a mistake. I don't know what the UI looks like on the part of the person reviewing the appeals, but if I was the one reviewing the appeal for violation X, and the system showed the user's enforcement history with two previous examples of the user being suspended for the same offense, along with notes indicating that the previous appeal reviewer had determined that it was a mistake and the user committed no offense, I feel like my job would be easier and I could get my work done faster. And if Twitch did want to automate some elements of the appeal flow (while I wouldn't necessarily recommend doing so) this would definitely be something which an algorithm would want access to. In any case, I cannot help suspecting that the reason I am currently having to deal with this is because the Safety Team reviewer sees the same records I see, with my previous successful appeals scrubbed. As a user, this makes me think that the current annoyance I have to deal with is probably due to this scrubbing, and that when I eventually get the current indefinite suspension removed, this too will eventually be scrubbed from my record and the whole cycle will repeat.

    If I was convinced that this problem would definitely repeat, I might just want to stop using Twitch entirely; lots of the people I watch dual-stream on YouTube, and I've never had the same problem there. But for the moment, I assume this issue can be fixed.

    On https://safety.twitch.tv/s/article/Enforcement we see:

    Expiration

    Most violations will expire and drop off of your account after a set period of time. Lower severity violations will expire in 90 days, and higher severity violations expire in 1 or 2 years. You can track when your violations will expire in the Appeals Portal.

    In principle, the idea that little mistakes you made in the past which you did not repeat should just go away is a good one. However, suppose in the past someone maliciously and falsely reported my account, but I appealed the enforcement and Twitch accepted my appeal and reversed… more

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14. Prevent duplicate suspensions for the same violation, for the same facts

    I was recently indefinitely suspended for having an inappropriate username. The thing is, this is the 3rd time I've been indefinitely suspended for the same username, and twitch has twice reinstated the account (in both cases calling the original suspension a "mistake"). And now it's happened a 3rd time. This seems like something that should not occur. That is, if:

    • The user has been suspended for some set of facts, such as a given username, and a policy these facts violate
    • Twitch staff reviews the suspension (possibly due to a user appeal)
    • Twitch staff determines that the facts do not constitute a policy violation (e.g. the username is not actually inappropriate)

    Then the system should record that those facts do not constitute a policy violation, and a second report of those facts for that policy violation should be rejected by the safety system. In this case, the policy is "inappropriate usernames" and the facts are the username itself. Both reports would contain machine-readable records of the facts and the policy. When the original report was reviewed and overturned by Twitch Staff, the pair consisting of (facts, policy) would be marked as not-a-violation, and the second report could be automatically rejected. The same facts cannot both be and not be a violation of a policy*, so it's unnecessary to investigate twice. This should reduce workload on review staff as well as reducing frustration on users.

    Note: Not on this username. Unfortunately, one logs into Uservoice via OAuth to Twitch, and Twitch for some reason prevents indefinitely-suspended accounts from logging in at all (as opposed to merely restricting any interactions with the service), which means that it is not possible to log into Uservoice via my actual account since you can't OAuth if you can't log in. Oops. Well, fortunately I have this random joke account kicking around. This is annoying and convoluted, but at least it's easy to work around.

    In any case, so long as I'm complaining, I may as well finish: The account in question is called CannibalLollocaust. The cognoscenti will recognize this as a reference to the horror film "Cannibal Holocaust." However, I do at least understand how someone less-sophisticated might mistakenly think this ran afoul of the policy on "mocking, denying, or glorifying the occurrence of well-documented hate crimes or acts of genocide" if they didn't actually think very hard or attempt to check their work. I mean, even LLMs can figure this out these days, so maybe it's not so excusable, but whatever. Also, the term "Holocaust" does not even primarily refer to any historical event (really; check your dictionary!), but I get that not everyone has as good an English vocabulary as me, so it's understandable. The bottom line is: I'm not annoyed that this happened once, I'm annoyed that it happened multiple times.

    The first time this happened (over 7 years ago), I was quite new to Twitch. I basically asked Support: "Is this going to be a thing with you guys? Because if this is how you are about usernames, I can go somewhere else. I don't mind if you and I don't agree about what's appropriate, that's fine, we'll agree to disagree." Support responded by reinstating my account and calling the original suspension a mistake. I took this to be Twitch saying that it was not going to be a thing, more fool me.

    The second time it happened, I had changed the username from "canniballollocaust" to "CannibalLollocaust", capitalizing both subwords so that the name was now in CamelCase. I did this because I had observed many streamers having difficulty reading the name out ("Cannibal Locust" was common), so in an effort to make myself more user-friendly, I changed the capitalization. Shortly after that, I received a suspension for an inappropriate username.

    I decided this wasn't Twitch's fault, or at least not forseeably their fault; I reasoned that the original suspension and reinstatement had left my username whitelisted. However, when I changed my name, even though I only changed the capitalization for readability, this meant the name was no longer whitelisted, since the content whitelisted was just a string and the strings no longer matched. So it would be necessary to appeal this suspension to an actual person.

    Unfortunately, when I appealed the 2nd case and explained that this was the same thing that you said "yes" to before, I just changed the capitalization, the appeal was rejected. In retrospect, I don't actually know whether an actual person rejected it. In any case, I was eventually able to get the account unsuspended by reaching out via other channels. Once again, Twitch identified the suspension as a mistake. I presumed at the time that the same name would not then be suspended again.

    However, the name was in fact suspended again. Since I didn't make any trivial changes to the name between the 2nd and 3rd suspension, my original thought about how suspension whitelisting must have worked is likely wrong, and the fact that this didn't happen more frequently was just sheer luck. I suppose it's also possible that unrelated backend changes to Twitch caused a pre-existing whitelist system to no longer work, but at this point further haruspicy into the operation of Twitch's systems without access to the source code is probably a waste of time.

    Now, I'm not making all these complaints in order to appeal a suspension by other means. I got the account unsuspended the first time it suspended and appeal-denied via other channels, and I presume I'll be able to do so again. It'll probably just be a long and tedious process and make me think that maybe Twitch just isn't worth my time after all. In the business, we call this "Poor User Experience."

    On the other hand, if somebody from Twitch reads this and decides to take the initiative to unsuspend the account with no further action on my part, I won't complain or anything.

    *Obviously policies can be updated, and it might be necessary to add revision IDs to policies, as a set of facts might not violate an earlier policy but violate a later one. But since Twitch isn't actually paying me to engineer their systems, I'm not going to evaluate the possible options for addressing this consideration.

    I was recently indefinitely suspended for having an inappropriate username. The thing is, this is the 3rd time I've been indefinitely suspended for the same username, and twitch has twice reinstated the account (in both cases calling the original suspension a "mistake"). And now it's happened a 3rd time. This seems like something that should not occur. That is, if:

    • The user has been suspended for some set of facts, such as a given username, and a policy these facts violate
    • Twitch staff reviews the suspension (possibly due to a user appeal)
    • Twitch staff determines that the facts do not… more
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    0 comments  ·  Suspension Appeal Flow  ·  Delete…  ·  Admin →
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15. Please have an option to hide percentage when using the Poll feature.

    Often I see people don't take polls seriously by often picking the least popular option and end up having 50/50 percent when the poll ends. Having the poll hide the percent until after the poll time ends should prevent this. At least make this an option for the streamer and their mods to hide or allow percent to be shown during an active poll.

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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16. Need more security and safety for new people in chats

    I'm feeling threatened and I'm unsafe on the streaming platform by other streamers that don't appreciate me and her chat that basically want me to get some money when I don't work or anything right now and they're not giving me respect and they just want to ban me from a chance like I had one from Sweden that basically did not unrestricted me from her chat when I was talking with her on discord about it and she restricted me and then banned me from her chat trying to say sorry to everybody there needs to be some changes in the safety center I think where people feel more safer like new streamers not making all the streamers that think that they're unsafe by viewers that are in their chats

    I'm feeling threatened and I'm unsafe on the streaming platform by other streamers that don't appreciate me and her chat that basically want me to get some money when I don't work or anything right now and they're not giving me respect and they just want to ban me from a chance like I had one from Sweden that basically did not unrestricted me from her chat when I was talking with her on discord about it and she restricted me and then banned me from her chat trying to say sorry to everybody there needs to be some changes… more

    2 votes

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    0 comments  ·  Safety Transparency Reporting  ·  Delete…  ·  Admin →
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17. Posting story video from a directory

    Please give the ability to post story using a file from DIRECTORY, instead of gallery

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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18. Outline for Alert Box Text

    Please let me put an outline on the text shown in alert boxes.
    That way I can have text with one color (like white)... then an outline (like black)... and have that text pop out on whatever scene I am on.

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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19. Migrate phone number 2FA to passkey, TOTP

    Migrate phone number 2FA to passkey, TOTP. Plesae use a safer multi-factor authentication method.
    Similar to collecting IDs, it is a nightmare waiting to happen (again).

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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20. ban

    when you get banned from a twitch streamer iz there

    any way that you can make it where

    you can never see the uzer again

    only in your ban folder in your settings or something

    like uzer completely gone

    if you raid the person you go to the homepage

    this iz instead

    ....

    my ban system is different though

    mine you can only ban up to 360 days

    you can still watch the stream
    you can still watch the chat
    you can still collect chat points
    it count down day hours minute second

    you can give a option to unban by purchase 1 sub+1 gift sub

    ....

    the current ban system is evil

    when you get banned from a twitch streamer iz there

    any way that you can make it where

    you can never see the uzer again

    only in your ban folder in your settings or something

    like uzer completely gone

    if you raid the person you go to the homepage

    this iz instead

    ....

    my ban system is different though

    mine you can only ban up to 360 days

    you can still watch the stream
    you can still watch the chat
    you can still collect chat points
    it count down day hours minute second

    you can give a option to unban… more

    2 votes

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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