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Moderation

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Moderation

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899 results found

  1. The new feature that allows people to tag creators in the channel title does not currently work in Mod View. Having that not visible in the title in Mod View makes the feature feel like it's not working and if a mod happened to want to look more into the creators that are being tagged, they would have to manually search for that creator or find them in the viewer list (which, there is no guarantee that someone being featured on the stream would be in the viewer list) which defeats the purpose of having the feature in the first…

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  2. The phrase "take your meds" is a seriously overlooked phrase that incites hatred, is disparaging, and implies a derogatory attitude towards neurodivergent people.

    Too often, people invoke mental health terms and phrases such as "take your meds" "that's so bipolar" "You're acting like a schizo"

    Perhaps a blanket ban is overreaching, but Twitch should take it upon itself, on its own platform, that typically champions people of neurodivergence, to stop such a toxic, hateful, vile expression and attitude towards those who may have differing perspectives, opinions, outlooks on life, or even represent an older generation of twitch users.

    It is…

    1 vote

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    1 comment  ·  AutoMod  ·  Admin →
  3. Shield Mode is a great addition to Twitch and will definitely make keeping our streams safe easier. It would be nice to have the Shield Mode shortcut button also in the Stream Manager chat as now it only seems to be in the chat on your channel page chat.

    4 votes

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    1 comment  ·  Shield Mode  ·  Admin →
  4. We need a way to make it so new accounts cant chat/follow, the current system is useless, someone can just make a new account, verify it with a burner email and skip all the security to harass the streamer continuously. Phone verify alienates people because not everyone wants to give away their phone number/ it can be a bit of a hassle to set up.

    2 votes

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  5. That's to say: Sometimes streamers censor illogical words like "shield" and "spoiler", or even more and more illogical words, and to the person sending the message it doesn't show it replaced with "***", which leads to some communication issues.

    Solution: have it show replaced for the sender as well, maybe even inform them which word it is (in case it was not a globally blacklisted word for obvious reasons). Or allow viewers to disable the censorship overall on their side if they want, just like how we have chat filters.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  6. It has been two weeks since Twitch locked my account out of chat and told me they require a mobile number to unlock it.

    I was asked to submit a ticket and the first response I received said
    "Please note that Twitch Support is unable to bypass the need for phone verification on your behalf. If phone verification is enabled by the creator and you are not exempt, you must complete the verification in order to chat."

    I had already confirmed with the streamers that they did not change any verification settings. Even if they had, it would mean that…

    15 votes

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  7. The new suspicious user feature is great, but there one huge downside which ends up making me having to ban.

    When a user is marked as a suspicious user, they still have the ability to spam redeem channel points redemptions and the message saying "You message has been held due to channel moderation settings" causes a barrage of messages saying "hey I cant type in chat" etc etc etc.

    PLEASE make it so suspicious users are UNAWARE they can't chat & don't allow suspicious users (& non followers) to spam redeem channel points.

    Please! This would help out small streamers…

    11 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  8. The feature would allow the moderators on mobile to run , close , and distribute channel points without the use of a pc! It’s more reliable a game changer at that

    2 votes

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  9. Please log the held restricted/monitored messages from suspicious users like automod comments are logged.

    Due to the nature of a lot of traffic in large channels, messages in the Suspicious Users widget in mod view expire leaving banned users logs empty with only the message prompting you to go to the mod view widget and who banned them.

    This potential oversight not logging the actual message could lead to another mod seeing a user banned for no reason if the banning mod fails to leave a mod comment or the offenders username isn't an obvious tell to a ban evader.

    …

    52 votes

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    8 comments  ·  UserCard  ·  Admin →
  10. An Up to Date and Verified Email Address Should Be Enough For You to be Considered a Verified Account.

    There are so many streamers whose chats I would like to participate in, but I can't because they keep their chat in "Verified Accounts Only" Mode. However, what I fail to understand is why an Up to Date and Verified Email Address wouldn't be enough to consider you a verified account. Why must you give Twitch both your email AND your phone number/enable 2FA to be considered a verified account? I don't like not being able to chat just because Twitch…

    2 votes

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  11. Having an option to limit what character typesets can be used in chat.

    For English stream, it could be limited to ASCII-95 (https://en.wikibooks.org/wiki/C%2B%2B_Programming/ASCII)
    If a character was used outside of this typeset, the whole message would not go through.

    Any variation could work on this.

    112 votes

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  12. There needs to be an option to choose what powers moderators get. Training a new mod? give them only the ability to delete messages and give timeouts. One of your mods bans people too easily? Take away their ability to ban people. This needs to be more granular.

    10 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  13. With the addition of customizable chat verification with emails and phone numbers as listed here:

    https://blog.twitch.tv/en/2021/09/29/securing-your-chat-with-phone-and-email-verification/

    Users who don't pass those verifications are still able to gain channel points and interact with chat by redeeming channel points that don't require a message.

    There have been hate raids that utilize these channel point redeems because they show in chat even when sub-only or emote-only chat is on. They include hateful words or doxed information in their usernames, and with this bypass they're able to show that in chat.

    Please prevent these unverified users from gaining channel points, or at the very…

    84 votes

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  14. Add "Do not ban moderators " or "Do not ban usernames" that are trusted. So that Shield Mode does not defeat its own purpose by banning human moderators to leave the channel vulnerable to chat abuse vandalism, which could shut down the channel. Another setback discovered in testing, is that when a moderator unbans a Shield Mode banned moderator, the moderator sword is not restored by the unban. So that moderator is unable to protect the channel from chat abuse vandals. There are workarounds, but they take precious time. AutoMod should be checked that it is not getting Shield Mode…

    4 votes

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    0 comments  ·  Shield Mode  ·  Admin →
  15. Using the word "*****" in a negative context on the Twitch platform or anywhere else is offensive and inappropriate. These words are slang terms that can offend and humiliate women.

    Nowadays, in the context of the struggle for gender equality and respect for women's rights, it is important to respect each person and avoid using words and expressions that can harm others.

    As a member of the Twitch community, you can play an important role in maintaining a respectful and enjoyable environment for all users by avoiding offensive language and by taking an active part in the fight against discrimination…

    1 vote

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    1 comment  ·  AutoMod  ·  Admin →
  16. Please go back to moderators being able to block users from appearing in their own chat, with the option to <click to show>.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  17. Ban any spelling or spacing of the word r@pe. I have had to type this word in every way possible onto my banned phrases list and I am sick of people coming up with new ways that the automod will not pick it up. It would be valuable for the mental health of streamers/viewers if this word could be recognized in every way possible so that it doesn't ever get through on chat. I appreciate the attempts to catch it but... I feel that more could be done. Thank you for your time.

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  18. The new restrictions on verified chat requires using a personal mobile number only??? You want me to expose my personal mobile number to being hacked or used for your marketing purposes? I have a VOIP number associated with my my email and mobile number for the purpose of keeping things separated that I have used for SEVEN YEARS for security purposes. It is a shame that you don't respect your user's privacy and security. The recent hack of Twitch is proof I don't want you to have my personal mobile number. You need to change the requirement, since I have…

    45 votes

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  19. This could enable mods or streamers the ability to see ban reasoning for a ban in a shared channel (provided any is given). In addition to helping channels moderate who comes into their channel and chats, this would also make Shared Ban Info useful for moderating bots that sit quietly in chat that may be generating follow-bot raids, collecting ISPs, or merely collecting data for who knows who and for what purpose. Having some indication that they are banned (and the reasoning) in a channel for which ban info is shared on User Profile Cards would make Shared Ban Info…

    1 vote

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    0 comments  ·  UserCard  ·  Admin →
  20. If Twitch for example does an experiment with having verified chatting in every stream please give us a notice on socials or even on Twitch itself. Also an option to opt out of it would be nice but I understand that verifying your phone is the future of Twitch. Since this test is not being done to every Twitch user only a select few I think it's fair to have that opt out option. A percentage will just verify phone and that's the data that Twitch wants anyway.

    It's been over 24 hours. Still can't chat and the sad part…

    10 votes

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