Logging Messages Caught in the Suspicious User feature
Please log the held restricted/monitored messages from suspicious users like automod comments are logged.
Due to the nature of a lot of traffic in large channels, messages in the Suspicious Users widget in mod view expire leaving banned users logs empty with only the message prompting you to go to the mod view widget and who banned them.
This potential oversight not logging the actual message could lead to another mod seeing a user banned for no reason if the banning mod fails to leave a mod comment or the offenders username isn't an obvious tell to a ban evader.
This Its ridiculous that once a user is set to sus their logs stop recording!!! WTH Twitch
I want to add my voice to this as well. Having the restricted comments automatically logged would make our moderation jobs so much easier. I am part of a moderation team and we consult the logs frequently when it comes to unbanning/unrestricting users, so having the restricted comments not automatically logged makes our jobs so much harder.
We really need this feature. Having no record of restricted chats makes unban decisions impossible to make.
We've had so many unban requests saying they don't know why they were banned, and the mod that banned them knows it was a restricted chat, but can't remember what was actually said.
With the new Restrict / Monitor users tools, once the person is restricted, their messages aren't in their history. Would help a lot if they were kept.
The /ban command allows you to log a reason with the ban. Perhaps it would also be helpful if the ban button prompted for typing in a reason.
Great idea, please implement this.
Very important idea; messages logged in Twitch are usually kept as detailed supplementary information about why a user was banned. Without this there is a chance that streamers or mods may unban someone because there is no information in their message history. Currently there is only an indication that a user banned following a suspicious message restriction was previously restricted.
Easy way of information for others including the streamer to see ban reasons if they miss mod comments which they tend to a lot.