Twitch's default font does not use serifs. Serifs are important for distinguishing I's from l's. For instance, if you can easiIy teIl which of the lowercase L's are or are not repIaced with uppercase i's in this sentence, you're almost definitely using a screen reader. Yes, there is a difference between them, but you wouldn't be able to tell me which is which.

This is a big issue in any online form of communication, for the following reasons:

1: Security. People can post a link that has an L replaced with an i, or sometimes vice versa, without it being noticed. Like if you posted "googIe.com" (that's an uppercase i not an L). Maybe google actually owns that, I don't know, but that's not the point. People can and do make misleading links that seem like well-known trusted domains. Adding serifs to a font is a huge aid in combatting this.

2: Legibility. It's very important that people be able to read each other's names exactly. When banning users in chat, a lot of mods rely on correctly reading letters -- if my name were "lmTheBest" it would look like my name starts with an uppercase i, but it doesn't. People can also impersonate users who have lowercase L's or uppercase i's in their name.

On a less-important note, the reason that drove me over the edge to post this is that I recently changed my username, and people have been reading it with the wrong letter. I shouldn't have to decide between indicating the start of a new word and indicating the correct letter. I say it's less important only because I know I'm in a minority of people whose names would be read incorrectly because of the lack of serifs in the font, but the rest of this is a serious problem that can affect any user, unless they get a twitch extension to change their font, like I have. Of course, for my own issue, this isn't even a solution, because my problem is other people's font, not my own.

But in any case, sans-serif fonts are only good for art and advertisement. Twitch chat is neither, at least most of the time; and regardless, the primary use case is as a method of communication. So please improve communication. Add serifs to the default/only font.

Hello, I have felt like there are a few things that have been concerning for small streamers in regards to some of the ways their account/channels in particular have been handled. Being aware that putting out content on the internet brings a platform for all types of eyes which in turn puts creators at a risk for various sorts of individuals who come in and out of their streams who may have ill intentions. There have been a few instances where creators feel they were singled out. Harassment being an example I personally feel should be something that, if possible, should be assigned to a team designated for that specific reason and looked into as a case by case basis, perhaps submitting & reviewing more thorough evidence in the reporting process so streamers are unable to just get immediately banned or suspended as the result of "trolls" or "hate watchers" simply trying to mess with the streamer. As an example: The Twitch content creator: Viohleta is currently suspended (again) and has been suspended unfairly multiple times as a result of "hate watchers" reporting out of spite as an attempt to get the content creator banned either as a "troll" or just general ill intentions.

A possible solution: Having a designated team or support staff more readily available to review ToS content reports so that these smaller streamers don't just get immediately suspended/ banned, especially in cases where no ToS breach has taken place. Twitch has stated that it wants to be "a safe and inclusive platform for content creators and viewers equally", but when harassment like this takes place so frequently it becomes emotionally taxing on the content creators suffering the consequences of these attacks, and in some cases taxing on the viewers as well especially if they have invested alot in the streamer. It begs the question of why isn't there already a more thorough support team assigned to this matter? With the "Just Chatting" and "Pools & Hot Tubs" categories growing increasingly popular, it doesn't make any sense as to why some streamers are being unfairly banned while being entirely mindful of the guidelines, while other partnered streamers are not penalized for actually pushing the boundaries of how much they can get away with ignoring the guidelines.

It would be greatly appreciated if this matter could be looked into & taken more seriously, and if any smaller streamers that have been unfairly punished could have their accounts restored. Thank you

For 9 months I have been reporting someone who has been harassing me over and over with NO response from Twitch. When will there be a real system in place to protect streamers??

This person has made numerous accounts with usernames that have shared personal information including my phone number, addresses, and names of family members. I have reported, banned, blocked, and had my MODs do the same, but nothing has ever been done on Twitch's end.

If others are going through this, I want to hear about it and what Twitch is going to do to help those of us who are dealing with long term harassment and the emotional duress that follows it.

I'm sure I'm not the only streamer that does this. But I have a Tarot card reward in my chat, and one of the possible Tarot cards will mute you for 30 seconds. When I initially made this reward, I was not expecting one of my VIPs to be marked as "Suspicious."

As a result, I'm now worried that people on my channel, or any channel, that uses similar rewards may cause people to be labeled "suspicious" just for playing games on a stream.

My suggestion: Do away with "suspicious activity" on viewers that have only received timeouts for small bursts of time. (60 seconds or less) OR give us a "friendly timeout" that would work similar to a normal timeout, but it doesn't delete messages OR label them "suspicious."

I have found a username that appears to be available but is blocked within your system due to an error.

The error shown is: "This user name may be offensive and is not allowed."

I have attempted to report this several times since October and have been met with the same policies regarding recycling and name changes when it does not apply to this situation.

If there is one name that is incorrectly being caught in your filter I'd assume other users may have this problem as well. If a username IS available and IS appropriate for use then I believe there should be a way to say so.

So I am moderating for an affiliate friend of mine and we've observed eight (8) cases where bots pop in chat and post this same message: "buy followers, primes and viewers on mystrm .store". We've blocked the "link" as well as the script and now I'm reaching out to see if you guys can do something about it. We got one banned while the rest went inactive. As well as finding the site they refer to, which is the second link when you google it, the other is something else. The site seems to originate from russia by the russian text that shows up next to some of the points. images of the site: https://imgur.com/a/GEB7gyf

So what we're asking for is either to get the site taken down or ban any accs posting that same message automatically when they post it.

Protect viewers from being harassed after leaving a community.

There have been quite a few times, one I know of personally, where a streamer has asked their community to spy on a former community member and screenshot any conversation mentioning the streamer so the streamer could "control" the situation. The streamer then sent their community members into streams the former community member was a part of to spy on them and report back anything said. This is possibly still happening and the person who was being followed has appealed to Twitch, reporting the person involved, multiple times only for nothing to be done. The person being followed feels extremely nervous on the platform and more should be done to protect viewers from controlling streamers. Nobody should be openly stalked via Twitch or other platforms.

There are mods who do abuse their power and selfishly ruin a viewers engagement with the streamer. These specific mods do not attempt to professionally deescalate the negative energy between themselves and the viewer as a solid warning and attempt to improve the understanding between them. While the mod can just hide behind banning viewers without resolving the said argument, viewers are left in the dark which is unfair and quite selfish. These mods generally ruin the outline and view of the streamer. These mods take advantage of being unprofessional behind curtains. and the streamer will never know why the viewer was banned.

Lets say the viewer has contributed quite a bit to the streamer and the viewer is moderately popular while a mod who has not met said viewer and the mod does not take proper and fair steps to ensure that the viewer is just not "some random viewer" when instead would be one of the streamers prime supporters. This mod then ruins the reputation of the streamer by being selfish (which it would seem to myself.) while all this happens, Mods are left off the hook while the viewer is left to hang without any recognition (a chance to properly speak up, be heard, and understood.)

These mods are generally selfish and have a bad sense of judgement. I bet that they don't or wont even confront the other mods about the said issue without dealing with it. Power in the wrong hands will definitely cause future issues.