Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Subscriptions

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
  • Titles that are unclear or unnecessarily vulgar may be reworded to better reflect the request for ease of discovery


If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.




Subscriptions

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

470 results found

  1. Often channels are hit by viewers who are currently being shown video Ads such as Prerolls, or during a commercial break sending complaints to the chat about ads they are currently watching - which disrupts the flow of conversation in the chat, and the experience for viewers who are not currently watching ads.

    The suggestion is to take away the option for users to type messages into chat while preroll advertisements are still being shown.

    And give channels an optional setting to limit the ability to Chat to Ad-Free users (Turbo Users and Subscribers) And VIPs/Moderators which would be applied…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Turbo  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Hello there; Let's subscribe to teams, for example, watch "BBL" streamer without ads.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I think it is an absolute joke that you would collect a monthly sub fee from a suspended channel. Greed at its absolute finest. I should have caught it sooner and that is my fault, but c'mon. I thought maybe you wouldn't be desperate for an extra $6 a month. Your server sucks anyways. Good day!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Some streamers produce streams much more or less frequently than others, and the value and amount of content offered to the viewer that they can watch in exchange for the same whole Month's subscription is massively more or less, and full month subs are difficult to justify for viewers who watch many different channels - a few highly active, but others with much less frequent stream schedules.

    It doesn't seem correct that those channels who stream a few days a month have the same minimum Subscription cost per month overall to Sub to the content as those channels we can…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. have € in my wallet but cant subscribe to Turbo because you only take $

    pls let me use my wallet for Turbo in Europe too
    best in all regions for all people

    thank you

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Turbo  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Subscribed to Twitch/Amazon prime for few reasons, game content drops and Amazon prime video. Since the drops work only sometimes and for unknown amount of time, I don't see the value there anymore. I've lost the drop content more than I can remember and almost always the connection seemed fine. I've reconnected the game accounts several times for several games and the same issue continues. Your response is always "game provider is in charge of it", which is completely unacceptable.
    And since that part of my subscription reason is gone, only amazon prime video is left, it has to compete…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. A moderator shouldn't have to subscribe to the channel they mod for. Depending on how many channels they mod for.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. If your gifted sub and/or dono from stream labs does not show up on stream, you should be refunded. Why am I spending money for these things if I’d like them to show up on screen for the streamer and chat to see and it does not show?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. When someone gifts a sub/subs, they should first be distributed to the people who are in chat at the time the subs are being gifted, if there are more gifts than viewers, or there are no more viewers to gift subscriptions to as they have all been gifted, it then should be given to followers who may not be in chat at the moment. Its a really good idea which would help with viewer retention and appreciation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Hi, I've the account Prime linked with Twitch and during the last month the Prime's sub didn't work. Can you fix it because if this is an your function I don't understand why it doesn't work only for me. Could someone please help me?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. After you activate the "Block Receiving Gifts on Channels You don't Follow" setting, if you touch any of the three settings("Hide Progressive Gifter Badge and Gifts Given Count", "Hide Subscription Status in Chat Viewer Card", "Hide Founder Badge") below it, the "Block Receiving Gifts on Channels You don't Follow" setting is therefore disabled.

    I had this experience before, so I made an ticket to the support team, but at this time, I couldn't reproduce it because I didn't know the exact cause, so I just let it go.
    However, this time, I find the cause and report it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Gifted subs are a great idea to in crease engagement in a particular community. However I do not for the life of me understand why a gifted sub can be give to someone who has never seen the channel.

    Please implement a control that forced gifted subs to be given to people who have spent a "significant" amount of time in the channel.

    For instance, I was recently gifted a sub to a channel I know nothing about, and have no interest in watching based on the content being aired. This to me is a waste of the gifter's time…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. As I gift subs often, I tend to get gifted subs in return a lot of times as well. Due to certain algorithms I assume, I sometimes get subs to channel I am not interested in and/or have never been to. It would be nice to get priority in gift sub bombs for channels you frequent often, or by means of some sort of wishlist, so that people know which channel(s) you'd like to get a sub gift the most.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I propose to change "sub anniversary" to "sub milestone" (or something similar) since it is being used for a number of months one has subscribed instead of marking the annual recurrence of date when one subscribed. It can sometimes be confusing, especially if a streamer speaks about it and forgets to override the meaning of "anniversary" by stating that it is a monthly one.
    The wording becomes even less accurate if in some months in between one has not subscribed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Subscription reminder emails received an update (per https://twitch.uservoice.com/forums/310231-subscriptions/suggestions/43444125-subscription-reminder-emails-lack-critical-informa ) but other types of subscription emails do not display this information directly.

    For payment declined notifications this information IS in the attached invoice (at the very bottom) but requires the extra step of accessing the invoice to get the name.

    For refund notifications, this information does not appear to be included AT ALL (only an invoice reference for the original transaction, requiring search for the original email.)

    As such, in the event of card problems (like card getting blocked for security, etc.) it is difficult to tell quickly and at a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 勝手に継続購入されることが不満です、お金をスマホに入れた日の夜、寝ているのに何故かサブスクされてお金が減るのでいつも不便に感じています。
    5日ほど前に切れたサブスクが今日入れたお金で勝手に更新されるので、継続購入をオフにする設定とか一回やられてからじゃ遅いし、これが起こる原理も正直分からないです。
    もし運営でも分からないなら自分が夢遊病なんだと思います、これは何回かありましたがいつも寝ている時なので。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Buen día.
    Sería muy bueno que las insignias de fundador, se asignen a personas con sub activa y siempre en orden; porque, a hoy, cuando un creador las depura de usuarios inactivos o por otras razones, aunque siguen dándose en orden de llegada y por antigüedad (de follow quizá), las insignias, se quedan junto a usuarios con muchos meses sin suscribirse y sin escribir siquiera en el chat del creador.
    Agradezco el apoyo en corregir esto para que entre las opciones de reasignación de los nuevos fundadores, el algoritmo escoja usuarios que realmente acumulan horas de visualización, dentro del stream…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. So.. In the email, that small boxy bit where it says i gifted a sub to some streamer's chat, would you show the Unchanged Name of the streamer first? And only then list the name of their custom sub tier names.. This has caused me a lot of confusion and some good chunk of the email replying person's time to clear up it was not a hack, but a person i know i gifted to .w.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. QUE LOS PROCESOS DE REEMBOLSO SEAN MAS RAPIDOS

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?