Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Subscriptions

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
  • Titles that are unclear or unnecessarily vulgar may be reworded to better reflect the request for ease of discovery


If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.




Subscriptions

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

643 results found

  1. There is a logic issue in the server-side timer for Twitch Prime subscriptions.
    The Problem: After subscribing to a channel via Prime on August 17th, the system allowed a manual renewal option just 4 days later (August 21st).
    Current State: The active sub status now correctly displays an end date of September 21st (31 days).
    Impact: While the active subscription is running fine now, the early 4-day trigger proves that the renewal interval logic is miscalculating under certain conditions, creating a drift in the 30-day cycle.
    Request: Please review the backend timer and renewal trigger logic for Prime subscriptions.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. i understand that people probably wanted to make this for creators, so that creators can watch other creators for a lessened price. but it is accomplishing quite the opposite. viewers get turbo (which have made oh so attractive with emotes and custom colors etc.) and no longer sub to people. the money they would normally spend across lets say 5 channels no longer gets spent at all. essentially slowly killing off your streamers.

    instead: make partners or affiliates get a reduced price for subs or an affiliate/partner only turbo setting. that way - only people that actually stream can benefit.…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Turbo  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. add category "Subscribed channels" in the "For You" column on the left, on top of "Followed channels", "Live channels" etc.
    it'd be much more convenient than through profile, subscriptions.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I'd like to suggest an improvement to Twitch's Payment History.

    Currently, it's possible to filter purchases by date range, but there's no way to filter by:

    • Channel
    • Product type (Subscriptions, Gift Subscriptions, Bits, etc.)

    This makes it very difficult to answer simple questions such as:

    • How much have I spent supporting a specific creator?
    • How many gift subscriptions have I purchased for a particular channel?
    • How much have I spent on Bits versus subscriptions?

    I recently requested my Twitch account data hoping it would provide this information, but it doesn't. The export contains subscription history, yet it doesn't…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. If you were subbed to a streamer, and said streamer blocked you, you can still view their profile (almost) fully if you go to "Past Subscriptions", which sounds like a potential security/privacy flaw. Access to a profile that blocked you should be total.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. The Live Streamer Raud Held a Sub goal Promising a 24 hour stream if he reaches 750 subs before 1 am the Goal started on Monday June 28th and the timer ended at 1:00 A.M. on Monday June 29th I purchased a total of 36 subs, the goal was reached well before 1:00 A.M. I gifted to help so the community and myself could be able to enjoy the entertainment for 24 hours, after the goal was reached is when the Streamer started making excuses and saying why he wouldn't be able to do it, he waited until the goal…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I think the amount received from gifted subs should be the same price no matter where its coming from. I recieved 200 gifted subs from someone I belive was using a VPN , and yes its probably only 2.50 a sub, but I should have gotten some good money from that. Instead, my payout for all of that was ONLY $24, maybe $26 in total. Sorry if I sound a bit greedy, but from a small channel, that was one of the most exciting times I ever had on my stream, it was emotional and shocking that someone would do…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Была куплена подписка на 6 месяцев, деньги списали, квитанция пришла, но подписка не активирована на канале. Продавец порекомендовал обратиться в техподдержку, дав недействительный e-mail. Поддержка платформы не отвечает второй день! Тикеты 10282154 и 10283145.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add a new option for creators to make a subscription goal count the number of subs (or sub points) since the creation of the goal. This would help track support better for sub goals, especially smaller goals where subs expiring would not affect their progress.

    Further, since expiring subs wouldn't reduce the count this way, viewers will be more encouraged to renew their subscriptions in order to help a goal.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Quiero hacer una sugerencia sobre los reembolsos de suscripciones y bits cuando el suscriptor o usuario es baneado de la plataforma.

    Creo que no deberían reembolsarse ni las suscripciones ni los bits cuando un usuario queda baneado de la plataforma. Cuando tú entras en un estadio pagando el ticket, si la lías y te echan no te devuelven el importe de la entrada. En este caso debería pasar lo mismo. El streamer receptor de esa suscripción o esos bits no tiene la culpa de que tu la líes y termines baneado de la plataforma, por lo tanto no debería pagar…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I feel there needs to be a way to decline gifted subs because if you get a gifted sub for someone's channel, you can't decline it. You're forced to accept it.

    If implemented, it should give a prompt like the following example...

    "You received a gifted Tier 1 (or tier 2/3) subscription to (StreamerNameHere)! Do you accept or decline it? Yes | No"

    It would actually give people the chance to choose whether to receive the gift.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Gifted Subs should intially be given to individuals without a sub in the stream they were gifted in.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Xsolla is a ****** plateform, please find a decent partner for paiment processing.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Limit the amount of Moderators an affiliate can have and give the mods automatic free subs to the channel they are modding. Limit how many channels any one person can mod. It's ridiculous that my mods have to sit through ads WHILE moderating for me.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 在圖其的系統中無法訂閱任何人
    顯示抱歉,現在無法完成付款。請稍後重試,或聯絡 Xsolla 客戶支援。 錯誤 3032

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SUBtember  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Androidのアプリ版だと現状サブスクのティアを選択することが出来ないように見受けられます。
    現状一番下のティア1しかアプリ版でサブスク加入したときに選択ができないと思います。
    アプリ版でも選択出来るようにしてくれると嬉しいです!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Monthly recaps for subscribed channels don't show statistics anymore.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Subscribing to someone renewed my twitch turbo subscription that I had previously canceled and did not want. Twitch refuses to give refund as there is no way to prove this happened. I feel like my money was stolen and my only recourse would be to do a charge back losing my twitch account, which I also do not want, however I might have to because this charge caused my account to go negative. I also can not talk to a human being about this because its all AI and chat bots....

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I remember that my account used to have the option to gift 1,000 subscriptions at once, but I don't know why it's gone now, and the limit has been changed to a maximum of 200. But some of my friends still having the 1,000 gift opion. I find this a bit inconvenient. Will the limit be raised back to 1,000 in the future?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Subs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?