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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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791 results found

  1. I believe that not everyone from only those countries that are able to add their phone number to their twitch account with no issues of sms verification code, cos I'm unable to add mine and unable to receive the sent sms verification code from twitch.
    the twitch team, please fix this issue so that everyone from every country worldwide (where twitch is available) will be able to add his/her own phone number to his/her own twitch account respectively.

    5 votes

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  2. I log in and see a banner saying you guys changed your terms of policy and i need to click Accept. Where is the Decline button? It's not a option if there is only one choice. The button should say i read the new Terms since you force them to agree with them no matter what

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. I was looking through the recently updated TOS and was dismayed at the lack of clarity regarding what changed. This is a problem with industry standards, not just Twitch.

    It is not user friendly to send existing users to the current amended policy while also providing a link to the prior policy, expecting users to review both contracts side-by-side to discern changes.

    It would be immensely beneficial to user awareness for Twitch to use known clerical strategies which highlight amendments in a separate transitional 'bill' document that offers a view between the previous document and the current document. This 'bill'…

    3 votes

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  4. I had a bot account raid my account and add followers that then threw off my achievements that I wanted to earn on my own. Now I can't build my community with the goals ahead, I have to wait till I get up there and just continue from there but there should be a reset setting that Twitch can do for accounts so they can continue from where they left off

    3 votes

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  5. Can you make it to where multiple accounts can use the same verified phone number because I for got my password to one changed it and deleted the account and it’s telling me to turn on additional account creation but I can’t because the **** ACCOUNT IS DELETED OR JUST REMOVE THE VERIFIED PHONE NUMBER FEATURE ENTIRELY

    2 votes

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    3 comments  ·  Other  ·  Admin →
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  6. Hello Twitch team, There are many Romanian streamers who complain about the servers, we cannot have a very nice stream because the drop frame increases, the bitrate decreases or fluctuates. Specifically, in Romania we have a speed of 1000MB/s upload and download.
    I come up with the idea and the proposal to make 1-2-3 Twitch servers for Romania, there are so many servers all over the world, but not in Romania. Please help us too.

    All my esteem and respect.

    55 votes

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  7. I understand that the digest is overloaded.
    I see a lot of archives left in the digest.
    I don't want the memories of the streamers I see all the time to be erased.
    Please increase the capacity or extend the time from April 19.
    Two months is far too little time to migrate to YouTube!

    If you are going to be close to your users, please think more objectively and create more tools.
    If you want to be more user friendly, please think objectively and create tools, this has caused a lot of grief.
    If you have time to create…

    4 votes

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  8. Many streamers in Belarus struggle to receive payouts due to restrictions on local bank accounts. While Twitch supports PayPal, accounts from Belarus are often flagged as restricted. A possible solution is to allow streamers to link their payouts to a PayPal account of a legal companion or partner residing in an eligible country.

    Why This Helps:

    Enables creators to access earnings legally and safely.
    Reduces reliance on unofficial and risky workarounds.
    Supports streamers who depend on Twitch income.
    Implementation:

    Allow linking to a companion’s PayPal account with proof of relationship (e.g., marriage certificate or partnership agreement).
    Provide clear guidelines in…

    4 votes

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  9. My friend had his account suspended due to an error by twitch, he got it back but now he hasn't received 2 payouts, can't set up 2 authentication and he has lodged tickets where he only gets automated replies and he can't contact chat as he doesn't have the option too. I have contacted chat 5 times now to find a way that he can contact them. All they say is he has to contact us directly here which he has surprise surprise doesn't work. They will not give an alternative way of him reaching out so basically twitch has…

    4 votes

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    0 comments  ·  Bugs  ·  Admin →
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  10. Rainhet just got banned. She was 3d model texture painting and weight painting a character. Nothing was graphic. No genitals. This is hypocritical as other streams are allow to stream Rust with full genitals showing.

    3 votes

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  11. Hello very good, as a result of the constant attacks of bots to both large and small channels, to save the constant reports of the streamers themselves and the denunciation of such attacks, I would like you to implement a CAPTCHA as a security measure which can save or prevent such attacks and somehow end this annoying process that makes content creators want to give up in some cases since they can be a constant harassment. Thanks for the inconvenience

    4 votes

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  12. So Twitch still hasn't fixed the issue where Peru phone numbers can't receive SMS or send messages while streaming? How long do we have to wait before switching platforms?

    3 votes

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  13. how about getting your support and ticket system working correctly and not going through these systems for ideas and letting us sumit complaints properly also note the sms system does not work on my page that is even after buy two new phones with new sims imei and two new numbers on top of that and going through the carrier and everything is fine on their end so its all on you guys

    3 votes

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  14. Basically if someone chooses a username but doesn’t do anything or have any followers or progress, even if they’re using the account to watch and follow people, you don’t need a specific username to do that, but you do need one to actually make progress and get people to find you more easily and be known by that username. So it makes sense that username should go to someone who actually needs it and is gonna use it to stream and make progress. So there should be an exception where twitch would actually give someone who wants to stream and…

    4 votes

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  15. Can we get issues fixed with adding phone number my phone number is not connecting to any other account it wont send a sms to my phone my subject line adds please do not remove on the end of the message contacting support is completely useless with twitch with even the simplest of requests the viewer count is always wrong and nothing is ever counting towards partnership or affilate things need to be fixed and it seems the shadowban is completely misused by the community and it seems it is used to steal users copyrighted work none the less and…

    2 votes

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  16. If your native language is not English, it is not reflected even if you select English in the language selection.
    In my case, if I select English, a check mark will appear in my native language, Japanese.Only English is not available, so i use ENG-UK.

    This glitch occurs when chromium(chrome,edge) is used.
    The outbreak would be in the middle of this month.

    6 votes

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    0 comments  ·  Bugs  ·  Admin →
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  17. Dear Twitch Team,

    First of all, thank you for continuously working to improve the security and user experience on your platform. However, I’d like to bring attention to a significant issue with the phone number verification system that has been affecting many users, including myself.

    For the past two weeks, I have been unable to verify my account because the verification code is not being sent to my registered phone number. This has left me locked out of certain features and has caused unnecessary frustration.

    While I understand the importance of account verification for security, the current system can be…

    6 votes

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  18. It seems that recently Twitch is reject all login attempts from browsers on Linux, giving an "unsupported browser" error during login.

    Tried this using several supported browsers (double and triple checking the versions) on several distros. Same exact browsers/versions work fine on Windows.

    4 votes

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    0 comments  ·  Bugs  ·  Admin →
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  19. Subscriptions Management Page, locating the subscription you wish to cancel, and clicking the cog on the upper-right missing option to cancel subscription.

    5 votes

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    1 comment  ·  Bugs  ·  Admin →
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  20. Per the twitch policy, inactive usernames are recycled every 6 months. With that said, I have been vigilant for 3 years, attempting to acquire a username that has been inactive since its existence. This username is not someone that all ppl would want. its actually very similar to my twitch username minus 2 letters.

    I would like the team to follow through on the policy and actually release the inactive usernames so that the streamers that actually put in work can utilize them for their own benefit, in turn for the benefit of the company

    125 votes

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