a viewer that me and my partner in streaming (Ryuu101) share has multiple accounts, more than 13 and they keep on being toxic, and no matter how many times we ban or time them out they keep coming back. it isn't an issue with me, but they are stressing Ryuu101 out, and i don't like seeing people doing this kind of stuff to other people so something needs to be done, or at least a professional can tell her what she needs to do. they go by many names, but the main two are randomidiot, and Fo1x123452. the fox account is their main, as they have prime on that account. i stream on fridays and saturdays mainly, and if they hop in i can write their name down. they are being super rude, and they have even said stuff pertaining to womens cycles. they try to make Ryuu play among us and other games, and they are really rude in asking it. we would not mind if they asked nicely, and then if we said no, dropped it. but they dont. they are childish, even when we played the game with them, they were mad when Ryuu said that the Impostor was them. they held a grudge over a silly video game and they also have a VPN to mess around with twitch usernames that they own. something needs to be done, this is an issue.

In an effort to make trolling more difficult, require 2 Factor Authentication to chat in streams. People can make fake phone numbers to tie emails to, but it would be difficult to constantly have to create both to tie together. Twitch users are supposed to be 13 years of age or older anyway and every teenager or older out there interacting on Twitch have cell phones. This would help provide better security and prevent bot spam and provide a safer experience for the streamer because of how difficult it would be to just create a brand new account after being banned and immediately go back to chatting.

I would like to see Twitch implement a Channel Points command. For example "/cp " where is the name of the reward.

We make extensive use of the Channel Points system and have about 40 rewards. Our regulars have said that it is sometimes difficult to find the reward they are looking for in a timely manner in order to affect what happens on-stream through a 3rd party application called Lioran Board.

Channel Points are a great tool for viewer engagement, but the method of finding a reward needs to be easy and streamlined. Not clunky and inconvenient. Otherwise usage, and in turn engagement, goes down.

This would especially benefit streamers with many viewers, if they actually intend to interact more with their viewers. The more viewers they have, the less likely it is that a viewer's question gets replied to.

My suggestion:

1. Viewers can submit questions by using a chat command, e.g: "!q What's your favourite food?"




2. Questions are automatically shown in the streamer's dashboard. Create a new area for this. Alternatively create a new layer inside the chat box and show the questions there.




3. Viewers can also see accumulated questions (inside chat box), so they don't submit the same questions multiple times. They can like/upvote certain questions to emphasize interest in them.




4. In between games or during breaks streamer can start answering accumulated questions. After answering a question, streamer can check it off the list and the question disappears from the list.

Bonus feature:

For every question shown in the streamer's dashboard/chat box, there are two buttons, "Start of reply" and "End of reply".

Streamer clicks on "Start of reply", answers the question and then clicks on "End of reply". A Clip of this reply gets automatically created and moved over to the Clips section with the question becoming the title of the clip. No streamer or viewer interaction is needed for this.

With this feature streamers can easily create a video FAQ inside the VODs section. Maybe create a separate FAQ category for this inside the VODs section.