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Moderation

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Moderation

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561 results found

  1. A channel I mod for gets hate follows targetting part of the streamers' identity frequently - specifically the username being a hateful message.
    At current, that name cannot be removed from the Activity Feed and Moderation Actions histories, even after the account has been banned for TOS violations.
    This can result in them being visible to the streamer and mods for a while, depending on the activity of the channel.

    It would be nice for moderators to have the ability to hide such actions in those lists to protect Streamers from such hateful content.

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  2. Currently, when you enable the "Show mod icons" in a chat where you have that permission, the icons for ban/timeout/delete message take up a lot of space in chat and it's quite easy to misclick an icon on a wrong message if chat is moving in a fast pace. For those reasons, I generally have this option disabled in chats that I moderate.

    I like the way how the "pin this message" and "reply to message" icons work, whereas they only show when you hover over a specific message in chat. Could we make all mod icons work like that…

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  3. When i view a user's chat messages on the User Card, I would like to be able to click the message (or, just the timestamp) and deep-link to the VOD at approximately (maybe 30 seconds prior?) to the message being posted. This can help give needed context to a chat message, which sometimes can be interpreted incorrectly without the larger context.

    As it is now, I'd have to do the math to figure out the local-time timestamp to the VOD by figuring out the start time of the stream and then seek to the offset of that start time of…

    2 votes

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    0 comments  ·  UserCard  ·  Admin →
  4. Add simple sorting options for redemption queue in moderator and streamer view. Particularly the ability to sort the redemption list by most recent.
    Highly active redemptions can quickly stack up many pages in the history, and clicking through sets of 50 for something in the multiple hundreds or even thousands is both slow and causes browser lag. A simple drop down and "sort by most recent" would solve these problems and increase convenience.

    One streamer I moderate for is chronically anxious about rejecting or completing the history, and has hundreds of thousands of entries in the queues going back years.…

    2 votes

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    1 comment  ·  Mod View  ·  Admin →
  5. Shield Mode should not be displayed without explaining that it clears chat. It should be locked into Mod View, not default channel view.

    7 votes

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    1 comment  ·  Shield Mode  ·  Admin →
  6. I feel like adding a confirmation message/button when enabling Shield Mode, there is too many "miss clicks" it's too close to other buttons, as suggested before.

    6 votes

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    0 comments  ·  Shield Mode  ·  Admin →
  7. Stream delay for viewer categories

    To combat stream snipers, allow streamers to customize a stream delay for each group of viewers. Similar to the "Followers-only mode" settings in Moderation, but for the stream itself.
    e.g. Subscribers: no delay, Followers: 30s-1min delay, Non-followers/Guests: 3min delay.

    2 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  8. As someone who mods for 16+ people on another platform and a few on a Twitch, I think Twitch should start hiring a few people to be a paid mod, and to set them aside from the streamers selected mods these paid ones should have a gold sword instead of the green one. Also everytime they enter a live even if it's one they've been to multiple times, it should show them the streamers requirements for chat so they can know what to always look for.

    3 votes

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    0 comments  ·  Other  ·  Admin →
  9. I've created a Channel about dogs. When I create a clip, in the title I try to put something which has the word 'dog' (perro in Spanish), and it says there's an insult in the title. I've changed moderation level to 2 and also added the words 'perro' and 'perros' to the admitted words, but still it doesn't work.
    Could you please fix it?
    Thank you!

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  10. Currently, Automod doesn't censor VIPs or Moderators, and while normally it shouldn't have to, the thing is accidents do happen. As a Family Friendly streamer, it's important to me that my viewers aren't exposed to any foul language. Unfortunately, some of my VIPs and even Mods forget to think before they speak and a bad word suddenly manages to slip out... When these thankfully rare situations arise, I rely on automod to catch it as my last line of defense, but sadly that hasn't been the case. Just like with allowing or blocking links for VIPs and Moderators, I'd greatly…

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  11. Shield Mode should have a setting to not allow "day old, week old" accounts to follow. These accounts are usually made for bot follows or to overstep bans/timeouts. Same with Bot follows.

    6 votes

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    0 comments  ·  Shield Mode  ·  Admin →
  12. For streamers and moderators, the ability to add highlighted notes to users' nicks to remember important information they once shared.
    Like gender, birthdays, pets, favorite things...
    I'm a costreamer with my husband and a moderator of his live and others and I really miss it.

    15 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  13. Similar to how only the mods and streamer can see a "Staff" category in the User List, it would be great for there to be a "Restricted Users" category that they could see as well that would show any users in chat who are either monitored, restricted or banned from chatting. This would be a great tool for actively monitoring those who are stalking and harassing a streamer without them having to type in chat. For those that have first time follower/chatter restrictions, it would allow mods to see brand new/ban evading accounts trying to wait out the restriction time.…

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  14. Display what channels im a mod for as well as ask for approval for becomming a mod.. as a safety thing.. as i am a mod for a channel i do not know anything about. i or at least let me know what the channel is

    3 votes

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    2 comments  ·  Mod View  ·  Admin →
  15. 8 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  16. Do not require phone numbers to be a verified account.

    I just tried to chat and because I do not trust twitch with my phone number, especially after they got all their data leaked, I couldn't.

    I will not be giving it to you, this will quickly create a have and have not situation where people will be unable to join in with chats and thus leave your platform if they either do not have a phone or do not wish their phone number to be sold, given away, profited from or leaked.

    Do Better Twitch!

    87 votes

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  17. I don't know if anyone else has been having this problem, but is Shield Mode supposed to turn on automatically when you end stream? It carries over to the beginning of the stream and the person I'm modding for has to turn it off manually every time. Is it because they use OBS Studio? Or is it because they raid? If anyone else had this problem, ways to fix this would be a huge help!

    2 votes

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    1 comment  ·  Bugs  ·  Admin →
  18. There are situations where mods may accidentally ban someone (sometimes clicking over to chat and accidentally hitting one of the mod tool buttons) and even if they're immediately unbanned, they're permanently on the shared ban list and whenever they show up in a chat that shares that banned list they get restricted from chatting and unless you mod in all the chats that share the ban list, you can't remove them from it.

    I just feel like there should be a way to undo someone being put on the shared ban list because it can really suck for a viewer…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  19. As someone who has to manually keep track of when the next hypetrain is available by writing the time once a train is completed. It would be nice to have a mod notification alerting mods that a hypetrain is ready. There are times where I forget to write down time and have to do my best to figure out when the next is ready. Having a notification would solve that issue and allow me to focus more on chat.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  20. We need a tool to hide "Follow" commands. cause we've been facing too many follow bot raids. Can you PLEASE help?

    4 votes

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    1 comment  ·  Mod Tools  ·  Admin →
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