494 results found
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Intergated drops filter system The introduction of sub-drops on Twitch seems like a good idea on paper but the way Twitch has handled it is terrible. A page where a bunch of requirements in a list is all they offer and the rest is up to you leaving for vague situations and misrepresenting users to exploit the system for then Twitch support to tell you "We can't do anything" and send you the same list again.
I think Twitch needs a dedicated drops filter system where Twitch shows you channels that guarantee to work with drops and sub-drops. If them streaming the game is…
3 votes -
Stop supporting Russia via Xsolla Xsolla employs people in Russia for payment processing and support. Since Xsolla is still supporting Russia, You should use an alternative.
see:
https://ain.capital/2023/09/15/xsolla-continues-to-operate-in-russia/
https://leave-russia.org/xsollaXsolla donated $100,000 to the International Red Cross for Ukraine.
At the same time, Xsolla continues to work in Perm, Russia, For its 240 employees alone, Xsolla annually pays more than $2.1 million in taxes.
3 votes -
Twitch channels staying online and doing vod replays for drops goes against the entire idea of livestreaming and isn't why I'm on Twitch. As of this very moment when you go to the New World game section on Twitch, the top 3 livestreams aren't even livestreams. They're vod streams. That isn't what I'm on Twitch for. If I wanted to watch vods of these people, I make a conscious effort to do so and go to their channel and click on a vod of theirs. When I'm browsing the live section it's because I want to see live content. It isn't only annoying and deceptive towards the customer, but it's also unfair towards the livestreamers who are actually live at that very moment.
…
3 votes -
Typo "© 2022 Twitch Interactive, Inc." in footer On all pages after the area /p/ contains "© 2022 Twitch Interactive, Inc." in the footer section, I presume 2022 should be 2023.
Example: https://www.twitch.tv/p/en/company/
As you can see it's correct on the dev sub domain: https://dev.twitch.tv/
3 votes -
Clarification in Channel-Specific Ban Article (for user safety) I respect a channels right to ban users from their chat for any reason, without explanation.
I am just looking for some clarification in the community guidelines or documentation for what a channel can demand from a banned user to facilitate the ban being removed.
I have seen some channels direct users to their discord or other off-site resource which can be fine in most cases.
I have seen channels require essays or some other assignment which I have seen be a positive experience that builds communities.
I have also seen a few instances of the channel demanding a sum…
3 votes -
Initial and Follow-Up Emails Should have Record of Initial Request At the very least, the first email that is received which assigns a case number, should have a copy of the information that was submitted.
My issue was not able to be resolved, and it was suggested that I try posting
here (on Uservoice) instead. I already spent time typing things out, and honestly I was hoping that my concerns could've been forwarded to the proper Product team rather than being told to post on Uservoice.Since a case number was assigned, I was hoping the support team could've at least provided me with the information that I had originally…
3 votes
Ana
responded
Hi,
Thank you for highlighting this issue. We will use it to consider how we can improve similar instances going forward. I was able to get a copy of the feedback you had submitted through the Help Portal and have created an idea on your behalf which you can find here: https://twitch.uservoice.com/redirect/suggestions/46740493. I'll be sure to pass it to the product team!
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Vet the emails so they don't look like spam This is probably not a regular issue, but the last email I got from you guys had some error which made it look like complete spam when viewed from the iPhone default email client. There should be someone in the process to look over this since it's such a large mass email.
Here's what I saw: https://i.imgur.com/3zTDHLJ.png
3 votes -
A translarion error and a possible improvement on Contact Support There's a Korean translation error on the Twitch Uservoice webpage's comment section's date. There is always one extra "월" e.g. "1월월" instead of 1월.
And when I were to submit a feedback via Twitch Help inquiry webpage, there were a few things that could be improved.
1. If I choose Submit Feedback as a category/subcategory it automatically redirects me to this uservoice page. That kinda simple typo/translation error doesn't need any discussion, which is the main role of Uservoice; it just needs fixing. Twitch Help definitely needs a space to accept simlple feedback from users.
2. And redirecting the page…3 votes -
upgrade your contact page I wanted to contact you to ask why do I see the schedule on all channels only from 9 to 14 and not all the 24 hours of the day and I couldn't contact you because your contact page is useless
3 votesPlease provide constructive feedback about how the contact page could be more helpful. Thanks.
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tribute channel Make a Tribute channel that plays vod's from reckful and other fallen creators that no longer live on a rotation or random playlist that we can tune in to and enjoy.
3 votes -
acknowledge reports for broken viewcount i've had more days with viewcount glitches than i have without. today i was having atleast 8+ in chat consistently but viewcount dropped to 4 and i can't report the issue. any reporting of the issue gets met with an automated email essentially saying "you're too dumb to understand the difference between viewcount and chat list" even with pictures showing there's an issue.
3 votes -
Give your customer service a phone number to call. I've been trying to find this one person to block them due to them gifting me a sub to a channel I personally don't approve of. I can't find them and I was hoping to be able to get in contact with someone from Twitch.tv HQ to remove the gifted subscription and to help me block the person.
3 votes -
Increasing levels of spam posted in comments for uservoice Lots of spam comments in uservoice as of late I have reported, some with links that could damage people's computers if clicked on. More needs to be done to insure that safety of users with regards to this.
3 votes -
Implement the ability to rate and leave feedback on a streamers channel Streamers are basically considered merchants/businesses and I think that viewers should be able to leave reviews and general feedback on their channel.
3 votes -
Twitch - Uservoice link warning. When you first sign into Uservoice forum it seems a bit dodgy as the warning tells you it's not part of Twitch which is confusing -
For example I got a link this morning from a charity asking me to vote for their charity on Twitch - I went to vote and when I tried to vote it said do you want to allow access to Uservoice - Uservoice is not part of Twitch.
Of course this caused confusion and having looked into it I realised it wasn't some kind of scam link (as being not part of Twitch had…
3 votes -
Typo on Help Portal Guys you made a typo here:
https://help.twitch.tv/s/article/Managing-Roles-for-your-Channel?language=en_USit says: "o manage your Roles" instead of "To mangage your Roles"
3 votes -
Update the Twitch Chat Badges Guide https://help.twitch.tv/s/article/twitch-chat-badges-guide
This help article needs an update to reflect:
- New gift badges
- Bit Badges over 1M (yes they exist)3 votes -
prevent being logged out of uservoice not sure what happened, but ever since the twitch data leak, the uservoice does not save login data - i always have to login again even with the save login enabled.
3 votes -
Partner applications not acknowledged giving people no option to reapply My son has more than completed his path to partner but twitch has lost his application and he has gotten no reply back there fore he has no option to even apply again. Help! So aggravating! He keeps getting ****** replies from support that tells him to talk to partner support, but you can’t talk to partner support if your not partnered! Help! Please! KidRonnyy is his name!
3 votes -
please provide instructions on how to perform a traceroute to twitch on linux systems please provide instructions on how to perform a traceroute to twitch on linux systems
3 votes
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