There are quite a lot of issues that the mobile app has that are somewhat out of your team’s control, and I understand that. However, there are a few things that I think could improve the experience while using it. One of them is to add an option to display a small “claim points” icon in the corner when you have the stream in full screen. Currently, it’s easy to forget to claim the channel points every 15 minutes, mostly because you either have to be watching the stream vertically (which is suboptimal), or you have to have the chat overlay obstruct 40% of your screen. So, if those of us who enjoy lurking in streams on mobile devices, that would be a nice addition. Thanks!

I have been noticing an odd behavior where a streamer runs a channel point prediction. For the duration of time before a Moderator or the Streamer end the prediction by selecting the outcome, the amount bet on each side remains the same. Reloading the browser does not change the displayed statistics (amount bet on each side, number of betters, highest bet leaders, etc.).

However, when the streamer/mods end the bet, the pool sometimes changes and one side will increase by some amount of points. I find this strange because I have noticed the WINNING side of the prediction is always the side that increases in all instances of this I have seen. I have seen this happen around 6-7 times now.

The rate at which people earn points is extremely low. If a viewer were to follow a streamer, have a watch streak from watching 2 consecutive streams for 2 hours each, cheer, and actively click every chest that appeared, they'd be able to contribute the max amount of 2,000 to a community goal 1 time. Then have to consecutively watch more. That's a lot to just participate in a community and can deter people from using channel points. After the 1st cheer and sub of the month, channel point "income" dwindles. People have lives and a watch streak 4 or 5 for channel points isn't going to take priority. Viewers need more ways to earn. There's clipping, points per 100 bits, subbing, hosting, letting mods and streamers award points, or just increasing the rate of earning.

Streamers put effort into creating unique & fun ideas for channel points, but that means nothing if their viewers can't use it.

I desperately want channel points to have Per User Timed Cooldowns. Currently, global timed cool downs are available, global and per user limits are available, but not per-user timed cool downs. For instance, if Joe wanted to highlight his message, but you wanted to keep Joe from highlighting 10 messages in a row without stopping Susan from highlighting her message and allowing Joe many highlights in a stream, just spaced out.

I like to use Channel Points for voting in week-long events. Before I switched to channel points, each person could vote once every 5 minutes. It was a great system as it kept spam down and rewarded people for staying active in the stream. There's no way for me to do that presently with Channel Points. I've tried adjusting the cost and limiting how many per stream, but all that does is keep them from accruing channel points to use on other redemptions.