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Channel Points

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Channel Points

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76 results found

  1. There is a bug where if you open multiple browsers or multiple devices with the same account, you can get Raid Channel Points bonus multiple times.

    Please fix it, I want to raid again. Thank you very much.

    325 votes

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    71 comments  ·  Bug  ·  Admin →
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  2. The community goal for contributing channel points doesn't show up at all on mobile application.

    So some viewers (who use mobile exclusively) can't use the community goal feature.

    Please fix this.

    46 votes

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    9 comments  ·  Bug  ·  Admin →
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  3. I have no idea if this is a common problem with Opera GX, but I am not able to gain or redeem channel points in anyone's streams. It shows the button to claim the channel points, but when I click it, it shows an error. And when I try to use my existing channel points, they just don't work.

    When I try it on Google Chrome, it works just fine. But when I use it on Opera GX, it isn't working. I want to use Opera GX for streaming videos so I can keep other platforms open for school. Please…

    22 votes

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    7 comments  ·  Bug  ·  Admin →
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  4. Uploading new thumbnail images for a channel point reward works and there's no complaint about the file size, until after I hit save. Then the largest size (112 x 112) says "image too large", and the save and cancel button both disappear and seem to hang. The only way to get out is to x out.

    20 votes

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    16 comments  ·  Bug  ·  Admin →
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  5. My viewers are saying that they aren't earning any channel points. No boxes, nothing for viewers, subs, or even tier 2 or tier 3 subs.

    14 votes

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    2 comments  ·  Bug  ·  Admin →
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  6. I sometimes have to click predict multiple times until it shows the proper prediction menu. It's happened since this feature came out. This may be related to using a smaller window size, I'm not sure. This happens even when I turn off extensions such as FrankerFaceZ. I'm using Firefox latest version.

    13 votes

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    3 comments  ·  Bug  ·  Admin →
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  7. Cant bet channel points on my phone

    12 votes

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    0 comments  ·  Bug  ·  Admin →
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  8. In many of the streams I follow I cannot redeem channel redeems. Like it gives me no option to, and I know there is not limit to these redeems because other people redeem them with the same sub tier as me. I don't know how to fix this problem because I want to redeem things but it won't let me. I even mentioned it to the streamers and they said that its weird that it doesn't work for me since they have the redeems on. I have no idea what to do.

    11 votes

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    0 comments  ·  Bug  ·  Admin →
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  9. Example: I have a Channel Point redeem reward for a Live Learn, set to once per user per stream.

    The user selects the reward and types in what song they want.
    I say I can't do the song they asked for, and we reject/refund.

    Currently the user can't try again. It says they blew it.

    Thank you for your kind attention :)

    10 votes

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    0 comments  ·  Bug  ·  Admin →
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  10. WHY I CAN'T VOTE WITH MY CHANNEL POINTS? I HAVE 18K+ CHANNEL POINTS IN THE CHANNEL THAT I WATCH AND YET EVERY TIME THERE'S A PREDICTION POLL I CAN'T VOTE HIGHER THAN ZERO (0) POINTS

    8 votes

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    1 comment  ·  Bug  ·  Admin →
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  11. If there is a cooldown set to a reward, in mobile it just shows out of stock instead of the time remaining on the cooldown.

    8 votes

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    0 comments  ·  Bug  ·  Admin →
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  12. Prediction outcome ended, never got results notification or points

    8 votes

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    3 comments  ·  Bug  ·  Admin →
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  13. When creating/editing custom rewards, there is a nice textarea form field to enter a description. This textarea allows for multiline descriptions. However, in the browser line breaks are not preserved, and so description isn't shown as expected. This could be easily fixed using a CSS property such as white-space: break-spaces

    Bug reproduced in both Chrome and Firefox browsers. Twitch mobile app does format description properly

    Bug screenshot for reference: https://imgur.com/a/jQo4gDB

    7 votes

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    0 comments  ·  Bug  ·  Admin →
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  14. Olá, queria relatar um poblema que aconteceu comigo, quando eu tava assistindo um streamer ele fez uma votação de pontos, e eu não consigo mais votar, aparece que não sou da região do espectador, mas o problema é que eu sou da mesma região que ele, não sei resolver isso e então se você me ajudarem ficarei muito grato, tchau.

    7 votes

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    1 comment  ·  Bug  ·  Admin →
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  15. Prediction "fails" (status is still 200) with error "failed integrity check."

    Almost certainly an interaction with extensions. Happens when logged in appropriately on known device. Does not occur on mobile (Android).

    Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/111.0

    6 votes

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    0 comments  ·  Bug  ·  Admin →
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  16. My viewers cant take a bonus 50 points. We have error and i cant take or rejects rewards.

    6 votes

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    0 comments  ·  Bug  ·  Admin →
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  17. As things stand right now, Twitch recommended rewards are not viewable on queue, specifically Highlight This Message. It would be nice if we had the option to view who redeemed those rewards in case you want to go and view their twitch pages.

    6 votes

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    0 comments  ·  Bug  ·  Admin →
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  18. I encountered the following scenario: There is a redeem with text input that any user can redeem once per stream and in total can be redeemed four times with a cooldown of 30 minutes.

    When me and another user tried to redeem it at the same time, neither one went through or deducted channel points. However, the system told both of us that we had reached the maximum number of redeems.

    After this, a different user was still able to redeem it, as neither of ours went through to trigger the cooldown. Since our failed redeems had no effects on…

    5 votes

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    0 comments  ·  Bug  ·  Admin →
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  19. Hey!
    You see, I chose a color to be the background for all of my rewards.
    But when I tried to create a new reward, I found a bug, which I described in the topic title.
    Here is the color I chose - https://prnt.sc/BowTCL8RmsIZ
    And here how it looks in editing of some rewards - https://prnt.sc/MM0L_MFt9O30
    You can see that the color code is different, but the circle is in the same position as on the previous screenshot.
    It can repair itself, but when I refresh the page, it shows the wrong code again.
    Fix this, please.
    Thank you!

    5 votes

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    1 comment  ·  Bug  ·  Admin →
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  20. Make sure that people who are unfollowed and blocked on your channel not being able to use the Channel Point Rewards. I sometimes remove followers and block them because they're being annoying, rather than banning if I feel like they need a longer timeout from the community. They can just keep on spamming rewards in your channel if they have the points for it. Thank you in advance.

    5 votes

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    1 comment  ·  Bug  ·  Admin →
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