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Channel Points

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Channel Points

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84 results found

  1. There is a bug where if you open multiple browsers or multiple devices with the same account, you can get Raid Channel Points bonus multiple times.

    Please fix it, I want to raid again. Thank you very much.

    329 votes

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    71 comments  ·  Bug  ·  Admin →
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  2. The community goal for contributing channel points doesn't show up at all on mobile application.

    So some viewers (who use mobile exclusively) can't use the community goal feature.

    Please fix this.

    47 votes

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    9 comments  ·  Bug  ·  Admin →
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  3. I have no idea if this is a common problem with Opera GX, but I am not able to gain or redeem channel points in anyone's streams. It shows the button to claim the channel points, but when I click it, it shows an error. And when I try to use my existing channel points, they just don't work.

    When I try it on Google Chrome, it works just fine. But when I use it on Opera GX, it isn't working. I want to use Opera GX for streaming videos so I can keep other platforms open for school. Please…

    22 votes

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    8 comments  ·  Bug  ·  Admin →
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  4. Uploading new thumbnail images for a channel point reward works and there's no complaint about the file size, until after I hit save. Then the largest size (112 x 112) says "image too large", and the save and cancel button both disappear and seem to hang. The only way to get out is to x out.

    22 votes

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    18 comments  ·  Bug  ·  Admin →
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  5. It is incredibly disheartening to have created the goals of reaching at least a 100 watch streak on your favorite streamers only to have all of your watch streaks reset on the same day, presumably due to either work on the system or a bug.

    I'd rather not have watch streaks if you aren't capable of keeping them tallied accurately.

    19 votes

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    11 comments  ·  Bug  ·  Admin →
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  6. I have added the browser source to OBS and have an alert set in Twitchs own alerts service which should show in OBS when a channel point redemption is redeemed.

    It is not showing. If I click 'send test alert' in Twitch alerts the graphic displays as it is meant to HOWEVER upon redeeming it refuses to show. I've tried all sort of trouble shooting and googled to see if others have been having a similar issue and there are many who are. Hopefully someone at Twitch can see this and we can get a fix or an answer as…

    16 votes

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    10 comments  ·  Bug  ·  Admin →
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  7. My viewers are saying that they aren't earning any channel points. No boxes, nothing for viewers, subs, or even tier 2 or tier 3 subs.

    14 votes

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    2 comments  ·  Bug  ·  Admin →
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  8. Cant bet channel points on my phone

    14 votes

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    0 comments  ·  Bug  ·  Admin →
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  9. I sometimes have to click predict multiple times until it shows the proper prediction menu. It's happened since this feature came out. This may be related to using a smaller window size, I'm not sure. This happens even when I turn off extensions such as FrankerFaceZ. I'm using Firefox latest version.

    13 votes

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    3 comments  ·  Bug  ·  Admin →
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  10. Example: I have a Channel Point redeem reward for a Live Learn, set to once per user per stream.

    The user selects the reward and types in what song they want.
    I say I can't do the song they asked for, and we reject/refund.

    Currently the user can't try again. It says they blew it.

    Thank you for your kind attention :)

    12 votes

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    0 comments  ·  Bug  ·  Admin →
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  11. In many of the streams I follow I cannot redeem channel redeems. Like it gives me no option to, and I know there is not limit to these redeems because other people redeem them with the same sub tier as me. I don't know how to fix this problem because I want to redeem things but it won't let me. I even mentioned it to the streamers and they said that its weird that it doesn't work for me since they have the redeems on. I have no idea what to do.

    11 votes

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    0 comments  ·  Bug  ·  Admin →
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  12. I turned off my channel points on June 8th before the roll out of the Power Ups. I only wanted to do it for 1 stream.

    After the update rolled out, I am unable to turn my channel points AND power ups back on. Please fix this!!! My community can’t gain channel points let a alone use ANY rewards.

    9 votes

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    0 comments  ·  Bug  ·  Admin →
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  13. WHY I CAN'T VOTE WITH MY CHANNEL POINTS? I HAVE 18K+ CHANNEL POINTS IN THE CHANNEL THAT I WATCH AND YET EVERY TIME THERE'S A PREDICTION POLL I CAN'T VOTE HIGHER THAN ZERO (0) POINTS

    8 votes

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    1 comment  ·  Bug  ·  Admin →
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  14. If there is a cooldown set to a reward, in mobile it just shows out of stock instead of the time remaining on the cooldown.

    8 votes

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    0 comments  ·  Bug  ·  Admin →
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  15. Prediction outcome ended, never got results notification or points

    8 votes

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    3 comments  ·  Bug  ·  Admin →
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  16. Prediction "fails" (status is still 200) with error "failed integrity check."

    Almost certainly an interaction with extensions. Happens when logged in appropriately on known device. Does not occur on mobile (Android).

    Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/111.0

    7 votes

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    0 comments  ·  Bug  ·  Admin →
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  17. When creating/editing custom rewards, there is a nice textarea form field to enter a description. This textarea allows for multiline descriptions. However, in the browser line breaks are not preserved, and so description isn't shown as expected. This could be easily fixed using a CSS property such as white-space: break-spaces

    Bug reproduced in both Chrome and Firefox browsers. Twitch mobile app does format description properly

    Bug screenshot for reference: https://imgur.com/a/jQo4gDB

    7 votes

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    0 comments  ·  Bug  ·  Admin →
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  18. Olá, queria relatar um poblema que aconteceu comigo, quando eu tava assistindo um streamer ele fez uma votação de pontos, e eu não consigo mais votar, aparece que não sou da região do espectador, mas o problema é que eu sou da mesma região que ele, não sei resolver isso e então se você me ajudarem ficarei muito grato, tchau.

    7 votes

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    1 comment  ·  Bug  ·  Admin →
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  19. My viewers cant take a bonus 50 points. We have error and i cant take or rejects rewards.

    6 votes

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    0 comments  ·  Bug  ·  Admin →
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  20. As things stand right now, Twitch recommended rewards are not viewable on queue, specifically Highlight This Message. It would be nice if we had the option to view who redeemed those rewards in case you want to go and view their twitch pages.

    6 votes

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    0 comments  ·  Bug  ·  Admin →
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