Exporting VODs longer than 12 hours does not work
When exporting a VOD to YouTube, it is broken up into segments if it is longer than 12 hours. This feature is broken in two ways.
The major issue:
It does not work. It splits into segments that are of length 12:00:01, which are abandoned by YouTube, and have to be deleted.
The minor issue:
The naming is wrong. A 2-part export will be named "part 0/2" and "part 1/2."
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deathghost64
commented
I tried the commander root vault service after getting some more error. But now it’s working for all files and it numbers them 1 2 and 3 rather than 0 1 and 2. I don’t know about the fix being inconsistent. This is working.
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deathghost64
commented
The big big problem I now have is they never gave a fix which even could have been letting old highlight appear into the highlight maker again so we can adjust the failing save. If you manually use the highlighter url, the loading screen shows the error ghost and says you can only highlight past broadcast. This is a problem now because we are being asked to go to 100 hour limit on the files and there are tons that have never been able to export.
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darckfast
commented
I did some testing with this, but this is not consistent with all VODs, only some had the behavior
I did a manual upload to YouTube, with a VOD of 11:59:59, it got rejected, i decreased to 11:58:00, it also got rejected, now i'm doing uploads with 11:55:00 and it works fine
It seems like the problem is on YouTube side for some VODs, either way, decreased the threshold to 11:55:00 seemed to have solved the problem
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Tawapah
commented
@BOBTUSE I can confirm that it still doesn't work on YouTube. I have up to this day never been successful with a VOD longer than 12 hours. Only the last segment because its under 12 hours.
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BOBTUSE
commented
let me know if anyone else has the issue still. I had one file still fail recently and that got me wondering if the cause of the issue is settings, bitrate, or bandwidth stability related. I exported a 44 hour and got all 4 parts which is highly useful because the YouTube player allows me to quickly set or find reference points, which I can then go back into vod editor and cut a highlight.
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BOBTUSE
commented
Yo, fixed NOW!! I just exported a 23:56 scrap stream and the pieces are 11 59 52 and 11 56 09
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Edwo
commented
This does not seems like a difficult fix and its still broken, what do we do
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SillySoon
commented
I completely agree. It's frustrating when you have extended streams and the upload fails just because it's a second over 12 hours.
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deathghost64
commented
all of my vods, almost all of them, get this error for part 0/2 (I saved most at 23:58 but I've tested 14 and 18 hour and the first part always fails! ) please don't make me download the archive files and break them up for YT re upload. why wouldn't the parting use 11:59:45 or whichecer second it grab key frame without exceeding 718/719 min
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Epii
commented
To add onto this:
The button in the export pop up window has a label "Split the video in to 15 minute segments". (because google has a 15 min upload limit for unverified accounts) and even this button doesn't do its job.
Please fix
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Tawapah
commented
I also just tried the Export feature yesterday on a VOD longer than 12 hours and I can confirm that it doesn't work.
When it splits the video into parts the first part is too long so it can only be deleted again from Youtube. Also the naming of the parts are wrong (0/2 and 1/2).
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Willium_Bob_Cole
commented
Yeah this is really frustrating, I had gone back and marked a bunch of VODs for export before they were deleted, and then didn't check on their status until it was too late; 14-16 hour streams, split into a "processing abandoned, video is too long" part, and a random few hours from the end getting preserved. As far as I can tell, my only option on YouTube is to delete the file, but I am afraid to press the button in case there ever was a way to snip the ends of the file and have it finally be processed. Someone please let me know if there's a way to recover the abandoned file on YouTube... But yeah, this shouldn't be a problem in the first place, and it really needs to export in correctly sized segments!
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FlaminSarge
commented
Exporting >12hr VODs causes them to split into chunks of up to 12 hours. The max length of a YouTube upload is not 12 hours, but 11h 59m 59s, so with the way that Twitch currently splits VODs during export, these exports fail.
To guard against this, the split chunks should probably be 11h 55m long, instead of exactly 12h long.