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491 results found

  1. I bought a six month subscription to a channel, and three days later the streamer left Twitch for another platform.
    There should be a refund mechanism of some kind for situations like this - money back for the months remaining, store credit, transfer the sub to another channel - anything.

    13 votes

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    3 comments  ·  Other  ·  Admin →
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  2. I keep getting gift subscriptions from channels that I’m not even following, even though the setting to stop these is turned on.

    Whilst it’s nice to be randomly gifted a subscription, i may only watch that streamer once and never actually watch them again.

    I don’t understand what the actual issue is and why it keeps happening?

    13 votes

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    0 comments  ·  Bugs  ·  Admin →
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  3. Twitch advertises a 50/50 revenue split for affiliates and partners - however, this is becoming increasingly untrue. The affiliate agreement outlines that certain costs or taxes are deducted before creators receive payouts, however these 'fees' are becoming more aggregious, whilst remaining perpetually unclear.

    At present, a US viewer gifting 5 subs costs the viewer $29.95. As a UK streamer, I receive $10 of this support. Instead of the 50% promised ($14.98), $4 of this disappears to "Fees". These fees are described as 'certain costs' and 'taxes', however these are never specifically outlined or clearly broken down for the creator.

    Example…

    12 votes

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  4. There would be a lot more subs if every affiliate was able to create more than 3 custom channel emotes from the start. Also, the tier system to unlock them is counter productive. Nobody is going to subscribe more just so they can unlock one more emote. The entirety of the channels emotes should be accessible with just the first sub.

    12 votes

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  5. Give Twitch affiliates/partners some kind of affiliate link/incentive, and every Turbo sub that goes through us gets a percentage of the cost.

    Lets get your platform more revenue and incentivize both creators for making more money, and you requiring less ads.

    12 votes

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  6. Hey y'all - Monthly recurring Subscriptions are available on iOS starting today! You can now update your iOS app to version 11.9 or later to reflect this change and begin supporting creators with recurring Subs. If you still have Sub Tokens on iOS, don't worry, you can redeem these until January 10th, 2022. Blog post: http://link.twitch.tv/3ok6CKS

    We'd love to hear your feedback on this update!

    11 votes

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  7. De 1,75 dólares foi para 0,51 centavos de dólar, isso da 2,60 reais atualmente, já era meio complicado achar alguem que dava o sub com prime, imagina sub normal, os mais beneficiados (se não únicos) serão streamers grandes, que já eram acostumados a ganharem sub normal e com prime, muito complicado alguem chegar em um streamer pequeno e decidir dar um sub normal, mesmo com esses novos valores. O salto do preço do prime foi RÍDICULO, e não alteraram o valor para saque, continua 100 dólares, a plataforma já não era famosa por ajudar os menores streamers e agora ficou…

    11 votes

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  8. Streamers are able to gift subs at a discounted rate to their own channel while live (must be multiple subs being purchased, 5+, etc.)

    10 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  9. Subscription badges should stay there forever and not disappear since bits already do that. It’s bad for the people who donate 500+ then they go in chat and boom the badge is gone but the kid who donated 5 bits still has his. People like taking breaks from donating and they feel like this concept of having to donate more to keep the badge feels forced and scumy which is one of the many reasons people don’t bother gifting. This has been going on for years now but I’m sure you guys would like making your platform better so this…

    10 votes

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    4 comments  ·  Gift Subs  ·  Admin →
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  10. To whom it may concern,

    I have read your blog post and help article about the new local subscription pricing model you will be launching soon. I fully understand and support the idea of making subscriptions more reachable for everybody.

    Still, I would like you to rethink parts of what you have announced because I think it is to some extent fundamentally unfair.

    I live in Switzerland where prices are notoriously high so I understand that I will have to pay more than somebody from a country with way lower cost of living/price level. This is totally fine. But I…

    10 votes

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  11. When I get a notification of a gifted sub in a channel I was maybe not in at the time I always make sure to whisper the person (if possible) to say "Thank You" directly for their generosity... it would be cool if there was some easier link or form to say thanks to people who gift you a sub.

    10 votes

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    1 comment  ·  Gift Subs  ·  Admin →
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  12. We should be able to manage all of our subscriptions on all platforms. The website tells me to go to my mobile device to manage mobile subscriptions? What are you doing Twitch?

    10 votes

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  13. I like to lurk on Twitch, but I have an account so that I can follow streamers and know when they go live. The current problem is that I can only block receiving gift subscriptions on channels I don't follow. This means if I don't want to receive gift subscriptions I would have to unfollow all the streamers I am currently following, which would make having an account pointless. I do appreciate the subs I have been randomly gifted via community gift subs, but they won't bring me out of lurking, and they won't encourage me to spend my own…

    10 votes

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    7 comments  ·  Gift Subs  ·  Admin →
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  14. Allow twitch turbo users who want to purchase bits for the new cheer system get a 5% discount in total price so that would be an extra benefit in being a turbo user on the site

    10 votes

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    1 comment  ·  Turbo  ·  Admin →
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  15. Right now we have a choice of 1,3, and 6 month subscriptions i'm asking for a 12 month subscription as well.

    10 votes

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  16. Please bring the option to subscribe with Prime back to the front panel when clicking the option to subscribe or re-subscribe. Moving it under the "Elevate your Subscription" option requires unnecessary extra clicks and can also cause confusion. Some may think the option is not available due to country restrictions or they may think they don't have a Prime sub to use.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  17. I have a few issues with sub anniversaries:

    1. (highest priority) When shared, sub anniversaries show up in chat & the activity list as a regular sub, even though the popup to share an anniversary vs subbing is different & they are obviously separate events, they just don't show as such. Confusing!

    2. Because of the above, there is no real celebration of this person's anniversary i.e. initial sub date. Streamer isn't prompted to say 'yo congrats! you've been here so long!' or whatever. Why even have anniversaries at all?

    3. If you DO want anniversaries to be special, make them? Like, make…

    9 votes

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    Gathering Interest  ·  Ana responded

    Thank you so much for the level of detail and organization that you used to present this idea.

  18. Bit badges are kept forever in the channel they are earned, but gift sub badges will get removed once the last gift sub has expired. I don't understand the incentive to earn gift sub badges that we aren't allowed to keep, especially with higher amount gift sub badges becoming available.

    9 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  19. I sometimes see non-chatters or lurkers getting gifted subs. It would be neat if instead of gifted subs being random, they can be given out to normal or dedicated chatter, then go on to lurkers and random viewers. It makes more sense if gifted subs go to people who are more likely to watch the stream, use your emotes, etc. Thank you.

    9 votes

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    2 comments  ·  Gift Subs  ·  Admin →
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  20. Como o valor dos subs diminuiu no Brasil, a meta para retirada do dinheiro também tem que diminuir. Se continuar com 100 dólares, vai ser preciso 200 subs para atingir a meta. Para streamers iniciantes isso é quase impossível e tentar fazer da twitch uma renda extra ou até mesmo a principal renda não vai ser viável. Tem que passar para 100 reais. Já que querem ajustar os valores para ficar de acordo com o país, que isso também se ajuste.

    9 votes

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