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Moderation

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593 results found

  1. Edit the effect of Timeouts for members with Editor role to be similar to members with VIP role.

    Timing out Editors removes their editor role, and the Streamer has to assign it again. It's similar to when a Streamer times out a Mod and they lose the Mod role. We ask that the Streamer have the only power to remove the Editor role, not by a simple timeout

    5 votes

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    1 comment  ·  Other  ·  Admin →
  2. When clicking to view a users chat history, add an option to view the messages within the context of the chat/stream (for example: an option to show 10 lines before and after the message in question). Sometimes people say things that look bad out of context, allowing mods to see what everyone else was saying may help clear up misunderstandings.

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  3. Chat Ban Evaders not allowed to host or follow the channel.

    3 votes

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  4. A feature that I believe that mods should have is a emergency call button. When used it sends the streamers information to 911 dispatch. And allow mods to communicate with dispatch operators to let them know whats happening. When the button is used it also cuts off stream from anyone who isnt a Moderator. This way a Twitch streamer doesnt have to worry about giving out any personal information and can still rely on thier mods to contact help if something were to happen.

    10 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  5. Hi so I wanted to get into streaming but the idea of getting doxxed is sketchy.
    Twitch runs on AWS which is a large cloud platform. Part of that platform is a service called Amazon Comprehend. Comprehend tries to detect if data is personal info, like addresses, etc.

    https://aws.amazon.com/blogs/machine-learning/detecting-and-redacting-pii-using-amazon-comprehend/

    It would be super cool if this could be integrated into the AutoMod so doxxing can't happen as easily.

    3 votes

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    0 comments  ·  AutoMod  ·  Admin →
  6. Enabling the ability for streamers to upload/download lists of banned terms via .csv or text files would:

    1. Allow streamers to easily add banned terms to their list, as currently, the only way to add banned terms is to type them in one by one.

    2. Allow communities of streamers to share their list banned terms with each other to create a more comprehensive list of banned terms specific to that community

    3. Allow streamers to edit their banned terms in a more flexible format

    Altogether, it would allow for much more flexibility and less headache with banned terms.

    6 votes

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    0 comments  ·  AutoMod  ·  Admin →
  7. Sometimes you need to ban someone quickly to removed them from chat (say spammers) and you don't have time to add a banned message.

    A popup or similar mechanic that will allow you to easily add a reason after removing the person from chat would be helpful when dealing with unban request or repeat offender after getting unbanned.

    18 votes

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    4 comments  ·  Mod View  ·  Admin →
  8. Upfront: Please open a User-Voice section dedicated to the Mod-View - Why does the Creator Dashboard have one and the Mod-View not?

    1. In the user view (clicking on a user in mod-view or when reviewing an unban request), seeing when a user was timeouted or banned is so useless without seeing the message the ban was for. Please just show the last 5 messages they had before the ban and put a link to the chat-thread where I can look at more. I don't want to scroll 900 messages to see what an old ban was for. This should be…

    1 vote

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    1 comment  ·  Mod View  ·  Admin →
  9. Allow Mods to filter users in chat by whether they have a subscription, have previously had a subscription to the channel, or are unsubscribed. This would make it much easier to filter out bot accounts from hate raids.

    5 votes

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    1 comment  ·  Mod View  ·  Admin →
  10. 안녕하세요, 평소에 트위치를 자주 이용하는 사람인데요. 오늘 한가지 굉장히 불쾌한 경험을 해서 고객센터에 도움을 요청합니다. 스트리머에게 일방적으로 폭언을 하는 사람을 완전히 쫓아낼 수 있는 방법이 없나요? 그 사람을 쫓아내면 다른계정으로 찾아와서 또 스트리머를 괴롭히는데, 이걸 막을 수 있는 방법이 없는건지 궁금합니다. 방법이 없다면 제가 아끼는 스트리머는 계속 그 사람에게 고통받아야하나요? 피드백 부탁드립니다.

    1 vote

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    0 comments  ·  Mod Tools  ·  Admin →
  11. A section similar to Mod Actions, that shows when someone tries to type a word/phrase that is in the blocked terms list. It should show who is trying to send a message containing a blocked term, and it should show what the word/phrase is. I believe this would greatly help mods, moderate people who try to use inappropriate language. I know this is similar to Automod, but Automod doesn't show blocked terms being typed. So the issue is, someone could, for example, try to spam the n-word (or another commonly blocked term) but it would never go through, and then…

    5 votes

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    1 comment  ·  AutoMod  ·  Admin →
  12. I think it would be useful if the unban request from the user who was banned to be saved in the Usercard just in case mods want to go back to check the unban request even if it was already accepted/denied. Maybe similarly to how the "ban reason" that gets shown in the Usercard under "Bans"

    12 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  13. Recently I had to permit the term of "ow" when someone wanted to simply type "How are you <3" on a stream. This rather baffled me. I have since found similarly harmless words have triggered very low levels of automod sensitivity despite being rather simple words. Someone on reddit thankfully screenshotted some examples of the settings being used for the How are you <3 instance and has uploaded them for easy viewing:

    Settings: https://i.imgur.com/3vLFx3Z.png
    Results: https://i.imgur.com/VYjp4Sj.png

    I can also state that I've had to permit the word 'dinosaur' on the same levels of sensitivity. I think it AutoMod should be…

    25 votes

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    1 comment  ·  AutoMod  ·  Admin →
  14. When you decide to ban someone and perform the command make a popup come out and the popup says "Do you want this user get unfollowed from streamer?
    there you decide if yes or no, because if unfair you get unfollowed because you got a 69 seconds ban (more if you are a guy who has like 3 years following the channel)

    3 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  15. With the mod icons it's far too easy to hit the wrong user as chat scrolls. For deleted messages and timeouts this is a pain, but for bans it pretty much boots the user, so there should be a confirmation prompt.

    Other ban methods aren't as prone to going wrong so don't need a prompt.

    5 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  16. =The Idea=

    Have a toggle switch in auto-mod options for streamer to opt-in or out.

    If opted in:
    Any accounts that were banned in 3 other streamer's chats in the past 72 hrs will have their messages auto-held until approved.

    If opted out:
    No change from current moderation.

    =Uses=
    - Chat bots from follow websites would have all their messages held after 3 streamers ban them. This will prevent a significant amount of spam from follow bots and not allow their messages unless the streamer opted out.
    - General trolls. Some people like to join chats just to harass streamers.…

    52 votes

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    4 comments  ·  AutoMod  ·  Admin →
  17. It would be nice to be able to see a redemption history for each channel point redemption, as there are certain channels that only want people to redeem certain rewards once, and a history can be a way to check if a user has redeemed it before. (also add the ability to clear the history per reward)

    73 votes

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    2 comments  ·  Mod View  ·  Admin →
  18. Make rule sets of automod strictness, whereas each set is applied to a type of viewer determined by streamer. For example:
    - Followed less than a week ago: Very strict.
    - Followed more than 6 months ago: Less strict.
    - Subscribed for 5 years straight and <2 timeouts: No auto-moderation.

    The main problem with a universal automod rule set (i.e. current automod, as of Dec 2021) is that when a flaggable word is used with amicable intent by a loyal viewer and then manually permitted by a mod, the same permitted word can now be used maliciously by bots and…

    2 votes

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    0 comments  ·  AutoMod  ·  Admin →
  19. can you make a program that beebs all the forbidden words races slurs it hard to anticipate what people will say in game chats and i don't like having to delete vids because someone says something that is against the rules could they work on something to make it easier for us streamers

    1 vote

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    0 comments  ·  AutoMod  ·  Admin →
  20. Add channel point completion/refunds to the activity feed.

    Occasionally a new or not paying attention mod may complete/complete all/refund/refund all without realising that was the wrong action or the redemption has not been completed.

    This allows the moderator to go back in the queue and let the broadcaster know what was completed by accident etc.

    16 votes

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    1 comment  ·  Mod View  ·  Admin →
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