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Moderation

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561 results found

  1. Treat similar looking character as identical when checking blocked words to prevent automod evasion.

    So if the word "Apple" is blocked, the word "Àṗṗĺĕ" would be blocked too.

    Blocking every variation of a word would literally take 76 days at 100 terms per 30 seconds (rate limit by Twitch). This is for obvious reasons not a solution. And the current moderation tools are thus obviously insufficiant.

    https://twitter.com/thomsimonson/status/1429472208506822659

    This feature request is in response to the ongoing hate-raids mainly targeted at LGBTQIA+ people

    twitchdobetter

    7 votes

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    1 comment  ·  AutoMod  ·  Admin →
  2. Sometimes accidents happen, and a mod might accidentally delete a comment too hastily, delete the wrong comment because chat moved, or just simply misclick on chat.

    There's an option to unban, but not to undo deleting comments. The comments are still there and visible (if you're a mod, or using the BTTV extension) so there must be a way to un-delete comments when mods make a mistake.

    Being able to undo that mistake would help prevent the mod and the person whose comment was deleted feel bad about the situation, especially because ALL the person's previous comments get purged from…

    17 votes

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    0 comments  ·  Mod View  ·  Admin →
  3. Allowing Mods and Creators to view if a user has been banned from other channels.
    Also updating the Ban function to require a reason for Ban. Just a check list.

    e.g. if someone comes into my channel that has been banned from another channel i can see that they have been banned for Harassment or Spamming

    Will allow Mods to keep an eye on users bouncing from channel to channel

    42 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  4. There is a glaring loophole in chat history logging that has been present for years since the chat logging system started. It involves changing your name via Twitch's name change feature. Once someone has changed their name, you can no longer reliably pull up their entire chat history. It is effectively halted for the old name, and wiped for the new name so long as you do not have their original name.

    I'll try to explain this as simple as I can.

    Let's say I have actual years of chat logs under the name "desertp" on "examplechannel"
    https://www.twitch.tv/popout/examplechannel/viewercard/desertp?popout=
    All of…

    29 votes

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    3 comments  ·  UserCard  ·  Admin →
  5. There is only 2 seconds 4 seconds and 6 seconds it would be nice if i can set a customs time

    3 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  6. As a mod for multiple channels within the same community being targeted by view bots, I would like an option to see the people who are viewing the stream vs. just the "users in chat" list as it does not show any bots, and the numbers do match up 99.9% of the time. I'm still uncertain of the distinction between the two metrics, and on that note, if there was a count for the users in chat, for regular users, VIPs and moderators alike, that would be very helpful so at the very least I could spare myself from counting…

    2 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  7. Edit the effect of Timeouts for members with Editor role to be similar to members with VIP role.

    Timing out Editors removes their editor role, and the Streamer has to assign it again. It's similar to when a Streamer times out a Mod and they lose the Mod role. We ask that the Streamer have the only power to remove the Editor role, not by a simple timeout

    5 votes

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    1 comment  ·  Other  ·  Admin →
  8. When clicking to view a users chat history, add an option to view the messages within the context of the chat/stream (for example: an option to show 10 lines before and after the message in question). Sometimes people say things that look bad out of context, allowing mods to see what everyone else was saying may help clear up misunderstandings.

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  9. Emote spam is a constant annoyance, it would be great for channels to have an option that blocks emotes in chat. There could also be an option where only channel emotes are allowed. A text-only mode or an emote blacklist would be excellent.

    13 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  10. Chat Ban Evaders not allowed to host or follow the channel.

    3 votes

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  11. Hi so I wanted to get into streaming but the idea of getting doxxed is sketchy.
    Twitch runs on AWS which is a large cloud platform. Part of that platform is a service called Amazon Comprehend. Comprehend tries to detect if data is personal info, like addresses, etc.

    https://aws.amazon.com/blogs/machine-learning/detecting-and-redacting-pii-using-amazon-comprehend/

    It would be super cool if this could be integrated into the AutoMod so doxxing can't happen as easily.

    3 votes

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    0 comments  ·  AutoMod  ·  Admin →
  12. Enabling the ability for streamers to upload/download lists of banned terms via .csv or text files would:

    1. Allow streamers to easily add banned terms to their list, as currently, the only way to add banned terms is to type them in one by one.

    2. Allow communities of streamers to share their list banned terms with each other to create a more comprehensive list of banned terms specific to that community

    3. Allow streamers to edit their banned terms in a more flexible format

    Altogether, it would allow for much more flexibility and less headache with banned terms.

    6 votes

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    0 comments  ·  AutoMod  ·  Admin →
  13. A feature that I believe that mods should have is a emergency call button. When used it sends the streamers information to 911 dispatch. And allow mods to communicate with dispatch operators to let them know whats happening. When the button is used it also cuts off stream from anyone who isnt a Moderator. This way a Twitch streamer doesnt have to worry about giving out any personal information and can still rely on thier mods to contact help if something were to happen.

    9 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  14. Upfront: Please open a User-Voice section dedicated to the Mod-View - Why does the Creator Dashboard have one and the Mod-View not?

    1. In the user view (clicking on a user in mod-view or when reviewing an unban request), seeing when a user was timeouted or banned is so useless without seeing the message the ban was for. Please just show the last 5 messages they had before the ban and put a link to the chat-thread where I can look at more. I don't want to scroll 900 messages to see what an old ban was for. This should be…

    1 vote

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    1 comment  ·  Mod View  ·  Admin →
  15. Allow Mods to filter users in chat by whether they have a subscription, have previously had a subscription to the channel, or are unsubscribed. This would make it much easier to filter out bot accounts from hate raids.

    5 votes

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    1 comment  ·  Mod View  ·  Admin →
  16. 안녕하세요, 평소에 트위치를 자주 이용하는 사람인데요. 오늘 한가지 굉장히 불쾌한 경험을 해서 고객센터에 도움을 요청합니다. 스트리머에게 일방적으로 폭언을 하는 사람을 완전히 쫓아낼 수 있는 방법이 없나요? 그 사람을 쫓아내면 다른계정으로 찾아와서 또 스트리머를 괴롭히는데, 이걸 막을 수 있는 방법이 없는건지 궁금합니다. 방법이 없다면 제가 아끼는 스트리머는 계속 그 사람에게 고통받아야하나요? 피드백 부탁드립니다.

    1 vote

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    0 comments  ·  Mod Tools  ·  Admin →
  17. A section similar to Mod Actions, that shows when someone tries to type a word/phrase that is in the blocked terms list. It should show who is trying to send a message containing a blocked term, and it should show what the word/phrase is. I believe this would greatly help mods, moderate people who try to use inappropriate language. I know this is similar to Automod, but Automod doesn't show blocked terms being typed. So the issue is, someone could, for example, try to spam the n-word (or another commonly blocked term) but it would never go through, and then…

    5 votes

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    1 comment  ·  AutoMod  ·  Admin →
  18. Recently I had to permit the term of "ow" when someone wanted to simply type "How are you <3" on a stream. This rather baffled me. I have since found similarly harmless words have triggered very low levels of automod sensitivity despite being rather simple words. Someone on reddit thankfully screenshotted some examples of the settings being used for the How are you <3 instance and has uploaded them for easy viewing:

    Settings: https://i.imgur.com/3vLFx3Z.png
    Results: https://i.imgur.com/VYjp4Sj.png

    I can also state that I've had to permit the word 'dinosaur' on the same levels of sensitivity. I think it AutoMod should be…

    25 votes

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    1 comment  ·  AutoMod  ·  Admin →
  19. When you decide to ban someone and perform the command make a popup come out and the popup says "Do you want this user get unfollowed from streamer?
    there you decide if yes or no, because if unfair you get unfollowed because you got a 69 seconds ban (more if you are a guy who has like 3 years following the channel)

    3 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  20. With the mod icons it's far too easy to hit the wrong user as chat scrolls. For deleted messages and timeouts this is a pain, but for bans it pretty much boots the user, so there should be a confirmation prompt.

    Other ban methods aren't as prone to going wrong so don't need a prompt.

    5 votes

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    2 comments  ·  Mod Tools  ·  Admin →
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