Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Customer Experience

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, and provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.

Customer Experience

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

255 results found

  1. There should be a direct email to support streamers with specific queries. I was looking for an answer regarding a specific topic and I didn't find it and I couldn't send mail anywhere specific! I sent an email on another topic asking for help in this regard and the answer was basically: "if you can't find the answer, don't do it" I don't think it's an answer that anyone can give...
    I hope you take this into account. Thanks!

    Deveria haver um email directo para apoio em duvidas especificas aos streamers. Estive a procura de uma resposta em relação a…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. In-regards to the user voice forums I'd like a way to award valid and constructive feedback with something akin to a "Like" with comment sorting options. Sub commenting options akin to a "Reply" to continue the discussion further. It would lead to further in-depth discussions on how twitch can improve as a whole.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. We've been having an audio issue that has prevented us from streaming for two days. There is no direct way to get quick technical advice. There should be a line to call and speak with a live technician who is knowledgeable on common glitches and fixed, particularly since Twitch is such a buggy platform.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. As of current, Twitch doesn't properly define what it considers a "small streamer". This makes it hard to actually understand when features it develops are actually for small streamers.

    Please accurately define and categorise what is meant by "Small Streamer" and, if possible, separate out "Small Partners", "Affiliates" and "New Streamers" when discussing new features and support.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. better and faster twitch for everyone if they are not partner (no copy and paste messages) and no priority system. meaning everyone should be treated equal when it comes to support cause most times i submitted tickets they would get closed as a duplicate which means that it never got looked at even though three times it was a different ticket so would it be better to hire more staff for support tickets or get rid of the old ones who can't do the job anymore and hire more motivated ones who are interested in the job

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I've sent an email to Twitch Support and tweeted at Twitch Support about this issue, and cannot receive the right information to fix this with no answer/limited responses.

    Very often, with games like No Man's Sky or Jedi: Fallen Order, I'll find that my Category tag or chosen (not automated) tags will just disappear more often than not. I don't think many people suffer from this, but I do for some reason, as it's hard to find fixes from the internet, like Reddit, or even from community Discords or Facebook Twitch groups. The best info I've received from Twitch just…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. To make it so that when clicking a link on twitter iOS the link takes you directly to the twitch app rather just a twitch web page within the twitter app and then having to choose, independently, to go to the twitch app.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. On the Drops page where you see drops campaigns currently in progress, could you please add an option to hide/opt out of certain drops campaigns... There are loads of drops for games I'm not interested in but the drop progress starts for some reason - perhaps because of some highlighted game on the Twitch frontpage - and these all clutter my Drops page when I'm not interested in drops for games I'm not even playing.

    So on the drops inventory page - https://www.twitch.tv/drops/inventory - where you see a breakdown of drops progress across games, could you please also add a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I'd like to suggest a "audio only" mode for listening a channel while gaming or whatever, without the PC needing to use resources to play the video stream...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bug - I’ve always gone through and hidden items I don’t want to clean up the Prime Gaming List on the website. 2 months in a row now items that I previously hid have come back again. Please fix this, it is ridiculously annoying, otherwise I’m just going to stop visiting the site. I can’t be bothered to sift through **** and remember whether I hid it or not months ago.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. there's an issue with a compressor on twitch, when I switch it on while im listening to music on stream strange noises appear instead of boosted sound

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 希望在觀看直播時,可以選擇聽遊戲音樂或直播主聲音或兩者都能聽到,因為有時候非常單純的想看遊戲內容但是直播主會很熱情的跟觀眾聊天,我認為對於只想觀看遊戲內容的觀眾有一定程度的困擾,非常多時候直播主的語言無法與觀眾互通,正因為這樣所以會更困擾。
    總結:
    希望能夠讓觀眾自由選擇能夠聽到的聲音來源,如:僅遊戲、僅直播主、或者兩者都收聽

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Roller Derby Teams from across the globe are moving to twitch for live streaming. It would be nice to have video suggestions and to be able to search for other roller derby content on this platform.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I understand that there is an Algorithm or something that dictates when smaller streamers have the lower quality options for viewing. This should be default for ALL streamers. I feel like the option for streamers to be able to stream in lower qualities besides just 1080p should be allowed for Smaller streamers as well, not just Partners. A lot of people still don't have internet good enough to stream/watch in 1080p... letting smaller communities have that option as a default would not only help them find/attract more viewers and grow their communities but it would also be a benefit to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. It would be nice to not have audio muted when playing the American National Anthem. Each time it is played in our stream it's erroneously tagged as "Goodnite, Dr. Death by My Chemical Romance."

    The content skimmer or algorithm or what ever it is needs fixed as it gets annoying having to regularly submit a copyright content dispute for attempting to honor our country. Even if it's just fine tuned for items like legally obtained versions of the National Anthems of different countries.

    I could see if it was something like the Jimi Hendrix version that was getting tagged all…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I want to listen to my own music while watching a twitch streamer, but I can't turn down the music from stream - Only the master volume.

    With this feature there is more freedom in Twitch streams which makes the customers more likely to stay and enjoy the stream.
    Music taste can vary a lot among us and it would be cool to listen to your favourite music and streamer at the same time!

    I love Twitch and let me know what you guys think about this suggestion.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. First Some Context

    My ad revenue has been getting cut by twitch !
    pretty sure this is due to someone hate reporting me on repeat so my following disappears. twitch has done nothing about it besides doing investigations and not telling me anything, then after 2 weeks my revenue will return to normal (but still lost 60% of my revenue for those 2 weeks) untill the next hate reports (normally 2 days later), then all of this restarts!

    Always the same response! make sure to read the tos etc etc

    I am one of the few in the category i…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email Support  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. How to suggest a category for all VR Games & How to suggest a game to be added / Im thinking BanterVR - Also please have email support in addition to this uservoice and support system, it seems cluttered and confusing.

    Also, if I am logged into twitch, I should automatically sign in to twitch support.

    Much Love & Best Regards
    JB

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Integrate an AI-driven bot with Twitch's complete information, encompassing TOS, CG, UserVoice, etc. Enable universal access for users to simplify navigation, explain rules, and assist in finding the right channels for specific feedback. Leverage the capabilities of AI to enhance user experience across Twitch.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Make it able to mute video, so sound only, to limit data transfer.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?