Protect streamers by preventing any access to channel for banned users
This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.
Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection against abuse as well as preventing intrusive bots from squatting in channels without permission.
The proposed changes are:
1. A banned user is prevented from connecting to a channel's chat completely, which means their name does not appear in the list of viewers.
2. A banned user is prevented from viewing the stream itself, on site or using other means.
3. A banned user is blocked from subscribing and following, and will be automatically unsubscribed and / or unfollowed.
4. A banned user is prevented from viewing any other channel information and content, including the streamer's panels, VODs, clips, followers, and followed accounts.
5. A streamer must be able to toggle an option to treat logged out viewers similarly as a banned user, preventing any access until they log in.
Additionally, to prevent excessive account creation, the following measures should be implemented as well:
6. Accounts need to be verified by e-mail.
7. Limit the amount of accounts per e-mail, to 1 or at a maximum 2.
8. Limit the amount of accounts that can be created from a single IP address per day.
Thank you for your consideration.
We’re happy to announce that we have released an additional update to address these concerns. Streamers can now prevent their banned users from watching their livestreams. You can find and turn on this feature in the Moderation settings section of the Creator Dashboard, through the “Stop banned users from viewing stream” toggle.
Please note, this update 1). does not prevent users from watching livestreams from an incognito window or while logged out and 2). does not prevent users from viewing VODs, clips or highlights. We plan to explore extending the functionality of bans further, including but not limited to preventing VOD and clip playback.
In addition, we’ve made an update so that users that are blocked will now automatically be blocked from watching a streamer’s livestreams.
We will leave this thread open for your other points regarding preventing view of other content types and account creation.
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Rocks_Music_Studio
commented
Debra Whyte has made it her mission to ban me from every site she can with out rite lies. I've had enough of what she has done for so, so long. I would like her removed from Twitch permanently. I have supported and spent a lot of money on Twitch and she is ruing my experience everywhere I go with lies. I will no longer support Twitch in any way until she is removed from Twitch.
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ZylpheRenuis
commented
What Twitch ironically needs and for streamers to just finally admit.
Get rid of Chat function all together as an option. That way, Streamers will just be in a theatre mode. Viewers are present but unable to interact in any way if the streamer so choose.
This gives the streamer the freedom to actually just focus on their content and if they so choose it. Limit interactions to only subscribed/paying participants if the Streamer so choose them the privilege to do so.
The whole issue is that in ergo. The chat box is a toxic function to let persist and that it needs to be more refined.
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KreativePixie
commented
Twitch needs better protections for users who are unfairly targeted through bans and coordinated bullying. Bullying doesn't only happen in chat. It can happen when streamers collaborate with one another to ban someone unfairly across multiple communities, isolate them, or effectively push them off Twitch all togetether.
Streamers need the ability to protect their communities, but there also needs to be a way to address the abuse of those tools when bans become a part of a larger pattern of harassment. Right now, Twitch talks about protecting creators from bullying while offering very little protection when creators themselves are participating in it.
There needs to be a meaningful reporting and review process for coordinated harassment involving bans. Not just protections for the person doing the banning.
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frejasowilo
commented
This update completely misses the point and solves virtually nothing.
Trolls do not care about having video playback blocked on a single banned account. When someone gets banned for hate speech or harassment, they do not leave: they create a brand new burner account in ten seconds with a disposable email and immediately resume flooding the chat.
By your own admission in this response:
Banned users can still watch via incognito or logged out.
More critically, this does absolutely nothing to prevent immediate ban evasion via new burner accounts.
Right now, channels with thousands of viewers are being forced into emote-only mode because a single bad actor can generate infinite burner accounts from the same machine without any friction. Volunteer moderators are burning out deleting messages manually instead of having automated platform protection.
Blocking the video player for a single username is purely cosmetic. If you genuinely care about creator and community safety, enforce strict non-VoIP carrier phone verification and phone-number-level channel bans so that banning an offender actually bars every other account tied to that identity. Anything less is just security theater. -
XaxtonRevolution
commented
How about an option to prevent people from watching unless they are all of the following:
• Verified by twitch via account number or scan ID verification.
• Logged in.
• Not banned. -
ronaldjudejh
commented
I really appreciate your focus on protecting streamers—it’s so important to create a safe space where they can engage without harassment. Your tips on blocking banned users from accessing the channel are practical and clearly explained. It made me think of Nimipäivä tänään, where every name is honored and respected—similarly, every member in a community should be treated appropriately, and boundaries matter. How do you recommend handling situations where banned users try to bypass restrictions? https://nimipaivatanaann.fi/
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ronaldjudejh
commented
User Ban List: Maintain a database of banned user IDs and check against it whenever someone tries to join the channel.
Authentication Check: Require login or verified accounts before allowing access.
Role/Permission System: Assign roles to users and restrict banned users from viewing or interacting in the channel.
Real-time Enforcement: Integrate checks in your streaming platform’s backend so banned users are immediately blocked from joining live streams.
Logging & Alerts: Keep logs of attempted access by banned users and optionally alert moderators to monitor repeated offenders. https://estatusbecaritacetina.mx/
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christy_chicken98
commented
@Twitch but what about viewers who were unjustly banned? Why are they getting punished? Also, what about abusive streamers who talk about abusing children then claim its "just a joke" or "harmless banter" are you really protecting those people?
There is someone who ive tried reporting but nothing is done about it.
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christy_chicken98
commented
The only reason I don't like this Idea is because streamers and moderators will ban a viewer for no valid reason. Take me for example, back in April of 2023 a Streamer banned me for talking to much about my job (which isn't that big of a deal) but then lets viewers say much worse things, things like Incest, Child abuse, etc. But those people are still there and the streamer has not been banned by twitch for that behavior, it makes no sense.
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EerieDemise
commented
I really think an IP Ban would be super beneficial for banned users. That way they cannot view streams they're banned from in an incognito window or when logged out. I am currently being stalked by my abuser and I would really like it if they could not do that anymore. Maybe take some tips from discord?
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FearlessEchos
commented
Excuse me! I am being stalked by SirVivalistGaming and Jambone214 and I would like some assistance with getting them to stop. Thank you.
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simo_hb
commented
How about add option to prevent users from watching livestreams from logged out
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AliceDTRH
commented
Please block banned users from donating using Twitch's Charity Tool.
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cutepuppys99
commented
@NaikotekiYuko Cheers.
I am with you here. I really do hope we see some more positive changes from twitch.
There are some great Uservoice suggestions I would love to see pushed to live! -
cutepuppys99
commented
@cowgirlcasanova13 Then like I said a few times. ban appeal..
If you think that twitch would deny access to the one function that only exists for the purpose of appealing bans.. which is what you are saying by implying that Twitch will deny access to that function because you are making a ban sound like its all over...
Thats like getting mad over a made up scenario thats not based in reality.sure it will mean some people get a wrong ban & get cut off.. MANY more will be saved from future harassment & anguish because of it..
Sorry but you are using your thinking brain on this one.
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DenpaYurei_EN
commented
@cutepuppys99 nicely done, let's just hope twitch does the right thing again in regards to the other uservoice suggestions as they did great with this one!
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cowgirlcasanova13
commented
@cutepuppys99 that's not what I said. I do NOT want toxic streamers to get support yet with this option they'd be able to ban good people and no one could do anything about it. People report them but nothing is ever done to stop or even so much as punish them. The bad streamers get all the views and attention and the good ones are left to struggle. Yet that's perfectly ok for you I guess
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cutepuppys99
commented
@cowgirlcasanova13 I'm sorry If I have misunderstood what you were getting at, I just want to clarify that you are arguing to continue support for toxic streamers?
"This is a HORRIBLE idea! If someone is banned for a reason that isn't their fault, yet they still wish to support the streamer"
"A banned user can't watch the stream, chat, share the stream, or literally ANYTHING that benefits the streamer. This setting is ridiculous and ought to be removed!"Rightly so good!
To which you then go onto say in response to @NaikotekiYuko who clearly offers an easy solution to sharing the link.
"if sharing a stream is so important to you just get the url like any other person and share it. "You come back with...
"Did it ever occur to you that some streamers are corrupt? That some streamers do in fact ban for no reason? With this option, a streamer can shut ANYONE out of their community.
Even people who genuinely care and just want the streamer to grow. But I guess that's what you WANT to happen cuz it's clear you support this idiotic setting that allows toxic streamers to manipulate their audience"So If I'm right here you want to continue supporting a toxic streamer who banned you & other wrongfully. because??
If you think that banning people is manipulating their audience to benefit them & to thwart their plans you want to continue to support them out of spite?1. if you get banned & you don't think you did anything wrong you won't ban appeal & see if it was justified. you just want to call them Toxic for banning you or anyone else.
2. you are not liking an option to toggle privacy for streamers towards banned users because it can be classed as toxic behaviour to not let a banned person view your content.
3. you are wanting to continue supporting a streamer who wrongfully banned you. You want twitch to change a privacy setting to allow banned users to continue watching.. If you are a banned user & you are continuing to support someone who banned you wrongfully or not, you have personal issues that need addressing. Twitch does not need to go back on a VERY helpful setting that protects more people than it hurts.
4. if you want to grow on twitch you MUST be making content on another platform to drive traffic to the streams.
Twitch is terrible for discovery, so the very few shares or the extra 10 messages are not going to change the course of the channel or make any difference to how it grows.
If a streamer is banning for no reason thats on them.. don't support people with bad attitudes. if you really like them that much, ill say it again.. ban appeal it!!!!! easy as that. If not they did you a solid by banning you.I just want to be really clear here that you want less privacy for the streamers so that people who are banned can pretend they are not & continue watching.
& because you want stop a toxic streamer from banning everyone so they can get more views & support?Sorry.. you make no sense.
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DenpaYurei_EN
commented
@cowgirlcasanova13 if you the viewer has seen the streamer do or say something you're able to report them, as long as you've never said anything in chat to trigger them because of harassment then there isn't a problem. If you said something as the viewer and it occurs in you getting banned, then thats a you as a viewer problem. This option that twitch has added was one of the best things added. If you don't like it then thats because you don't understand how the Internet works and how people want to stay safe.
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cowgirlcasanova13
commented
@NaikotekiYuko I'm struggling to understand what you're trying to say here cuz your English honestly isn't that great but I can understand it enough to respond. Did it ever occur to you that some streamers are corrupt? That some streamers do in fact ban for no reason? With this option, a streamer can shut ANYONE out of their community. Even people who genuinely care and just want the streamer to grow. But I guess that's what you WANT to happen cuz it's clear you support this idiotic setting that allows toxic streamers to manipulate their audience