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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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791 results found

  1. my phone number was added to one account and now I can't add it to the new one because I can't log into the old one. If only this phone number verification to chat or use twitch could be removed

    8 votes

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    0 comments  ·  Connections  ·  Admin →
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  2. I believe that not everyone from only those countries that are able to add their phone number to their twitch account with no issues of sms verification code, cos I'm unable to add mine and unable to receive the sent sms verification code from twitch.
    the twitch team, please fix this issue so that everyone from every country worldwide (where twitch is available) will be able to add his/her own phone number to his/her own twitch account respectively.

    5 votes

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  3. I recently discovered my account was no longer following a channel I had been subscribed to. I know I was still a follower earlier in my day. At some point, I had left my computer on sleep mode and was not actively using the app. Soon after going back on Twitch via desktop, I discovered the channel was gone in my following list and had to re-follow.

    I'd like to believe it is a bug because there would be no way I would un-follow said channel. I hope this is something that will be seriously looked into and resolved if…

    10 votes

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    3 comments  ·  Bugs  ·  Admin →
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  4. If a streamer goes offline without manually initiating a raid, an automatic raid should follow in the same category, prioritizing channels with less than 50 viewers. This approach benefits both Twitch and creators.

    Best regards,
    RINDERTEUFELTV

    9 votes

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  5. Look.. Im from the south, I have an accent, I sound like cornbread and I know PEOPLE LOVE SOUTHERN ACCENTS, NO ONE FROM THE SOUTH IS OFFENDED BY THE WORD HILLBILLY and I cant change my name to what I want BECAUSE HILLBILLY is blocked for whatever reason. I want the user name Hillbilly and I cant have it because you all find the word "offensive" WTF?

    Can I please get you all to calm down on the "offensive" word "hillbilly" long enough for me to change my account name? I would very much appreciate it.

    Thanks... A HILLBILLY from…

    4 votes

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  6. Look.. Im from the south, I have an accent, I sound like cornbread and I know PEOPLE LOVE SOUTHERN ACCENTS, NO ONE FROM THE SOUTH IS OFFENDED BY THE WORD HILLBILLY and I cant change my name to what I want BECAUSE HILLBILLY is blocked for whatever reason. I want the user name Hillbilly and I cant have it because you all find the word "offensive" WTF?

    Can I please get you all to calm down on the "offensive" word "hillbilly" long enough for me to change my account name? I would very much appreciate it.

    Thanks... A HILLBILLY from…

    3 votes

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    0 comments  ·  Login  ·  Admin →
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  7. Look.. Im from the south, I have an accent, I sound like cornbread and I know PEOPLE LOVE SOUTHERN ACCENTS, NO ONE FROM THE SOUTH IS OFFENDED BY THE WORD HILLBILLY and I cant change my name to what I want BECAUSE HILLBILLY is blocked for whatever reason. I want the user name Hillbilly and I cant have it because you all find the word "offensive" WTF?

    Can I please get you all to calm down on the "offensive" word "hillbilly" long enough for me to change my account name? I would very much appreciate it.

    Thanks... A HILLBILLY from…

    4 votes

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  8. Entering a phone number either to verify for chat or entering for 2FA, the code won't send.

    5 votes

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    0 comments  ·  Bugs  ·  Admin →
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  9. My ******* account is not working because my number is used in another account but I permanently deleted the account and it still won’t let me use my number twitch fix your app this was on mobile

    7 votes

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    2 comments  ·  Bugs  ·  Admin →
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  10. Please give us a manual option to enable a 2FA app (by entering or copying the secret, without using a QR code). Almost every website with 2FA has this option. Some people might have broken phone cameras, but that doesn't mean that they shouldn't be able to activate 2FA on Twitch, as 2FA is a core part of account security.

    5 votes

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  11. I need to switch back to an old email address and the system will not let me. I am not getting drops after changing my email address because the old one is associated with the game. I'm trying to reach some sort of help desk but the site is not clear how to contact anyone?

    4 votes

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  12. FIX THE PHONE VERIFICATION IN ALGERIA please it's been 4 months now

    5 votes

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    0 comments  ·  Bugs  ·  Admin →
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  13. I got banned from Twitch even though I didn't do anything bad. Also, I didn't use Twitch for several days before I got an announcement from Twitch by mail. Please check it ASAP. (Twitch username: baominh2k)

    5 votes

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  14. Pretty self explanatory, but multiple people I know have been banned without explanation. They submit an appeal stating they can't possibly defend themselves if they don't know what they did,. Appeal denied and now the "enhanced" resolution process that Dan Clancy bragged about at Twitch Con makes it literally impossible to contact support with additional information.

    This process is still a complete dumpster fire. Why is there not a process which allows back and forth communication?

    I get that at some point a decision is a decision, but when you're not telling someone what part in the thousands of words…

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  15. If your native language is not English, it is not reflected even if you select English in the language selection.
    In my case, if I select English, a check mark will appear in my native language, Japanese.Only English is not available, so i use ENG-UK.

    This glitch occurs when chromium(chrome,edge) is used.
    The outbreak would be in the middle of this month.

    6 votes

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  16. Dear Twitch Team,

    First of all, thank you for continuously working to improve the security and user experience on your platform. However, I’d like to bring attention to a significant issue with the phone number verification system that has been affecting many users, including myself.

    For the past two weeks, I have been unable to verify my account because the verification code is not being sent to my registered phone number. This has left me locked out of certain features and has caused unnecessary frustration.

    While I understand the importance of account verification for security, the current system can be…

    6 votes

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  17. Мою подругу заблокировали и отклонили её заявление о разблокировки по причине "Подозрительные махинации с выводом денежных средств" учитывая то, что она НЕ ИСПОЛЬЗОВАЛА свой аккаунт с 3 ноября, блокировка произошла 2 декабря. Она говорила молв "посмотрите по айпи адресу, откуда проводились махинации, это не могла быть я" Но нет, администрации твич категорически все равно на это. Прошу что то с этим сделать

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  18. No me llega el sms para confimar mi número de teléfono y sin eso no puedo configurar las alertas, necesito ayudo por favor!

    4 votes

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  19. Hello, I am the owner of the xinq.top email address. Today, 2024/12/19, I want to continue to register an account to purchase a subscription to receive drops. I found that my email address has been banned from registering. I have not used the registered account for any illegal behavior, such as selling, renting, leasing, transferring, sharing, or providing access to your account as stated in the agreement. All registered accounts are for personal use only, and registering a large number of accounts is only for drops. Please unblock my xinq.top email address.I promise that I will not use my account…

    6 votes

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  20. Subscriptions Management Page, locating the subscription you wish to cancel, and clicking the cog on the upper-right missing option to cancel subscription.

    5 votes

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    1 comment  ·  Bugs  ·  Admin →
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