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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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791 results found

  1. Profile picture isn’t showing it’s just showing white circle can you please fix this problem right now thank you. :) Please thank you for answering. :)

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Any issues related to display name restrictions should be resolved with this suggestion, provided that the official team is willing to implement it.

    Currently, display names can be changed to Korean, Chinese, Japanese, and other languages, but not all languages are supported. I hope it can support all languages.

    Additionally, I want to use Chinese along with English, yet English is somehow restricted? I can’t even use a combination of Chinese + English as my display name? I find this quite absurd.

    If the official team cannot lift all restrictions at once, I hope they can gradually update this feature,…

    4 votes

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  3. Explore Smart LED’s New Website – Now with Online Chat, Mobile Apps & More!

    At Smart LED, we are always committed to enhancing our customers' experience, and we are thrilled to introduce our newly redesigned website! This upgrade brings a host of exciting features designed to make your interaction with us smoother, more efficient, and more informative. Whether you are looking for cutting-edge LED solutions or need assistance in choosing the right product, our new website has got you covered.

    What’s New on Our Website?

    1. Seamless Online Chat Support

    Have questions? Need assistance? Our new live chat feature allows…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Hey everyone.

    I was one of those poor souls that couldnt 2FA their accounts (to start affiliate onboarding for example) as the sms to set my number up never arrived.

    Everything was tested and tried - nothing worked. Though, i was able to receive SMS from Twitch to verify my Number/account, but the sms for the 2FA never arrived anyhow.

    Today, ive tried it again but the Sms did not arrive as always.

    I was SO frustrated, that ive randomely put 7 digits in the field and pressed enter - of course, an error message popped up.

    But this time,…

    3 votes

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  5. I've seen me and other people having issues regarding linking their phone number to their twitch account. This includes not being able to continue after clicking the "Confirm" button multiple times even after reloading the website/app multiple times as well as not receiving a code even AFTER trying to resend code and so on.

    3 votes

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    0 comments  ·  Connections  ·  Admin →
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  6. i recently got a new pc, meaning i dont have my old email or its login that was made so long ago, you'd think that having your phone number connected would let you use that instead of email for the login code, but there isnt an option for that, genuinely kinda annoying im not gonna lie

    3 votes

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  7. Changing my phone number is extremely difficult. I didn't realize that the twitch team was this incompetent. Stop asking for verification using phone numbers. I need to change mine but you sent me here. So here I am. Change this stupid setting.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Why wont you let me just close my account, i really want to leave twitch and delete my account perminantly, the harder you make it the more i want to leave.

    3 votes

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    3 comments  ·  Other  ·  Admin →
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  9. ブロックしたユーザーを、Twitchトップページのおすすめに表示するのをやめてほしいです。Twitchのトップページを開くたびに、心理的苦痛を受けています。おすすめとして表示されているユーザーは、実際に被害をもたらしたユーザーであり、軽い気持ちでブロックしているわけではありません。

    3 votes

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  10. I have been struggling to verify my account because twitch is asking me for my phone number and whenever I ask a 6-digit code to be sent in my sms, I get LITERALLY nothing. And this has been a problem for me for months. Is there a way for Twitch to fix this issue? pls i am begging hhh

    6 votes

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  11. Hello, dear tech support, I have a problem with my nickname, or rather, when I created a new nickname, it didn't turn out the way I wrote it, and in the end I was extremely unhappy with the nickname madIxxI, which I made, and it turned out the way madixxi, which I would like you to do. The nickname I came up with

    2 votes

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    0 comments  ·  Login  ·  Admin →
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  12. Please stop asking me every single time I log in about my Opt-out Preferences. Why can't you just store this information. I've filled this out more than 20 times at this point. The stupid bar at the top every single time I log in is so annoying.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Twitch Team! I wanted to say a big thank you to all of you for giving me the opportunity to stream! I've been playing Video Games my whole life, and now I can share my game with other game lovers! Once again, thank you very much and thank you for giving me the opportunity to become a companion on Twitch! If you can somehow help me with the audience and other things, I will be immensely grateful! With respect to the entire Twitch team! P.S. @Kondrellex

    3 votes

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  14. Discussion on the controversy over the suspension of Mandarin Chinese users
    Hello, I would like to ask whether your company's automated moderation system or human moderators have made any improvements in understanding the structure and meaning of the Mandarin Chinese language over time.

    During my years of using Twitch, I have witnessed a significant number of Mandarin Chinese users receiving permanent bans, possibly due to misunderstandings or misinterpretations of Chinese vocabulary or phrases by your moderation system or staff. Even after submitting appeals, the process seems ineffective, leaving users with no choice but to wait helplessly for six months before…

    3 votes

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  15. I understand that the digest is overloaded.
    I see a lot of archives left in the digest.
    I don't want the memories of the streamers I see all the time to be erased.
    Please increase the capacity or extend the time from April 19.
    Two months is far too little time to migrate to YouTube!

    If you are going to be close to your users, please think more objectively and create more tools.
    If you want to be more user friendly, please think objectively and create tools, this has caused a lot of grief.
    If you have time to create…

    4 votes

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  16. Many streamers in Belarus struggle to receive payouts due to restrictions on local bank accounts. While Twitch supports PayPal, accounts from Belarus are often flagged as restricted. A possible solution is to allow streamers to link their payouts to a PayPal account of a legal companion or partner residing in an eligible country.

    Why This Helps:

    Enables creators to access earnings legally and safely.
    Reduces reliance on unofficial and risky workarounds.
    Supports streamers who depend on Twitch income.
    Implementation:

    Allow linking to a companion’s PayPal account with proof of relationship (e.g., marriage certificate or partnership agreement).
    Provide clear guidelines in…

    4 votes

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  17. My friend had his account suspended due to an error by twitch, he got it back but now he hasn't received 2 payouts, can't set up 2 authentication and he has lodged tickets where he only gets automated replies and he can't contact chat as he doesn't have the option too. I have contacted chat 5 times now to find a way that he can contact them. All they say is he has to contact us directly here which he has surprise surprise doesn't work. They will not give an alternative way of him reaching out so basically twitch has…

    4 votes

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    0 comments  ·  Bugs  ·  Admin →
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  18. Hello very good, as a result of the constant attacks of bots to both large and small channels, to save the constant reports of the streamers themselves and the denunciation of such attacks, I would like you to implement a CAPTCHA as a security measure which can save or prevent such attacks and somehow end this annoying process that makes content creators want to give up in some cases since they can be a constant harassment. Thanks for the inconvenience

    4 votes

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  19. I think I have a shadowban, because I send messages to the chat and it appears that I send them but the streamer's chat does not appear or read them, please respond

    3 votes

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  20. Basically if someone chooses a username but doesn’t do anything or have any followers or progress, even if they’re using the account to watch and follow people, you don’t need a specific username to do that, but you do need one to actually make progress and get people to find you more easily and be known by that username. So it makes sense that username should go to someone who actually needs it and is gonna use it to stream and make progress. So there should be an exception where twitch would actually give someone who wants to stream and…

    4 votes

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