Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Account Management

This Forum concerns: Login, Connections and Password Resets

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
  • Titles that are unclear or unnecessarily vulgar may be reworded to better reflect the request for ease of discovery


If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.



Account Management

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

341 results found

  1. PHONE NUMBER BUG. I removed my phone number from an old account and now that phone number cannot be used on any account even the on it was on before. FIX THIS SO I CAN USE TWITCH.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Please Fix 2 fa so it works with all phones. I am currently having to find a work around because MY cell carrier is NOT supported. it is preventing me from getting my affiliate that is B.S. There should be another option to authenticate other than cell phone OR your system should just send a code out to what ever # i put in even if it is not on some list. this is crazy as my Number works for every other site on internet!

    25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Apps on Windows 10/11 use Web Authentication Broker (special built-in UWP app) in order to securely authenticate a user.
    Unfortunately it still uses IE based web view. Causing this
    https://user-images.githubusercontent.com/2365592/145680353-6e0862a1-5251-4ee5-bf79-803a8e6f5a56.png
    You must add a special check and allow to open auth view in IE.

    How to reproduce
    Install https://www.microsoft.com/store/productId/9NN46KBBHL2W
    Try to authenticate

    Expected behavior
    Twitch is opened in Web Authentication Broker and allows to authenticate

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Login  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The site https://meetups.twitch.tv/ does not have the ability to change email addresses and does not respect email address change to your twitch account.

    Ideally when a user changes their twitch email address it should update all twitch operated sites like feedback, uservoice, dev forums, etc where your twitch account is used to log in.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Que aparezcan todas las conexiones de twitch con otras cuentas por que no aparecen todas y no puedo eliminar una en especifico que quiero

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Connections  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. My YouTube channel was unlink, but it was working completely fine before. I didn't log out or anything of the sort. It was just working the other day, and only stopped working today. IDK what happened, but now I can't relink it. It only shows up with "Make sure the email you used for Twitch is the same as your google account." If anyone has any ideas or know how to fix it, pls let me know.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Now that Twitch has enabled streamers to require phone number verification to use their chat, I and many others have had to add a verified mobile number to my account. The problem, however, is I can now reset my password via SMS, which I did not ask for. This is especially problematic because Twitch's 2FA solution can also be bypassed via a phone number that's required to set up 2FA at all, even if the user has a secure authenticator app, meaning an attacker with access to the user's phone number can defeat both factors. Twitch just suffered a data…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I went to change my password today and had my password manager generate a random 100 character password. Twitch said "That password is too easy to guess" and points me at a page that just says it needs to be "at least 8 characters long". I get the same error with length 90 and 80. Through trial and error, apparently 71 is the maximum usable length.

    It's unclear why there's a maximum limit, so I'd recommend removing that. Otherwise, the error message should indicate what the actual problem is.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. It would be nice to receive notifications when my clips are deleted by the system (with an indication of the reason) or by a streamer.
    Sometimes it is unclear whether clip violates the rules or simply failed to create.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. This may require a bigger team of course to implement, but I just signed up for a freelance website and the sign up process, is actually an application to use this site. I was required to verify my identity via uploading a photo of my ID AND a verifying statement such as a paystub, utility bill, etc. And also address verification (or at least a mailing/billing address) which should be added to the account anyways since payment information is stored for subscriptions.

    I know that twitch has a younger population so that may not work, but it may also be…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Many sites and developers will request ridiculously over-broad permissions when establishing a new connection. At present this can be worked around by altering the URL to trim excessive permissions, but is a hassle for sites that require re-authing every few days.

    Adding checkboxes to each of the requested permissions to allow account-holders to remove over-requested (data-scraping) permissions and unsafe permissions would alleviate this greatly.

    The only risk would be the third-party site erroring if an actually-used permission is deselected by the end user, while enhancing privacy prevention and user control to slap away over-invasive marketing data collection attempts.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Connections  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. With the ongoing outbreaks of follow and hate bots "raids", the creation of multiple accounts is simply too easy to abuse on the platform. Creating an account on Twitch does not require an authentic email address before using its services: watching content, following a streamer, sending messages in streamers chats, modifying the account details, etc.

    Many streamers are being harrassed by bots and "IP Grabbers" by:
    - Mass following streamers with inappropriate names and account details;
    - Mass spamming chats with obscene languages and characters (ex: racism, homophobia, transphobia, nazi, etc..);
    - Having extensions on their user profile which allows…

    952 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Create a better way for old people using the app or have a human suport to help new users on how to create a new account. I have did a tutorial it my self that can be accessed here http://djrudphd.com.br/entrartwitch/ but I gess that is not enough . I guess a that a phone number should be get automaticaly when on a form starts to be filled and after it be sent, Twitch could sent login infos in an SMS with login infos or a button or a link to do the first login where user can fill other options…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. If a viewer could select a favorite streamer which stream would start immediately within the first seconds after going live, so you don´t have to pay attention to notifications. A notification can be missed so easily, also they are too small. Not everyone is always connected to an email account. Also the follower list get´s updated too slowly.

    I always miss my favorite streamer CookSux, don´t see the notifcation and see him showing up in my follower list too late, but he´s already online since 30 or 50 minutes or even 2 hours.

    I hope that´s a good idea for…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Now that sub/bit badges etc have been added to display on your profile when someone clicks on your name in chat. It would be nice to have the ability to hide these from public view if you want.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Dans connexions je voulais me connecter a steam et j'ais eu "impossible de se connecter" alors j chercher et j'ais vu en tout petit Firefox a bloquer une fenetre popup et quand je l'ais ouverte c'étais la connexions a steam, si vous pouvez juste rajouter a coter de 'impossible de se connecter" vérifier si votre naviguateur ne bloque pas la fenetre popup ou quelque chose de se genre... sa faciliteras pas mal de personnes et pareille sur YT j'avais essayer sa ma mis erreur avec google en disant que mon mail n'étais pas connecter mais quand j activer la fenetre…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Connections  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Before suspending users with inappropriate names, could you instead give them a 5 day warning to change? The suspension without warning seems very unnecessary if a person has had it for the longest time and suddenly got suspended. I believe lots of people could stop clogging suspension appeals with this, especially those who aren't genuine trouble makers with their names and people deserve second chances! Especially with usernames, my friend got suspended and there was no clear heads up on their suspension. They were watching a stream and bop! Banned without warning and for having an average name that never…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I have wanted to change my twitch username multiple times, but I have decided against it because I do not want to have to go through the process of reintroducing myself to everyone that I have met previously in chats and talk them through me changing username. I am a moderator in multiple channels, and it would create a cluster if I completely changed my username. I think there should be an option when you change your username to TEMPORARILY put your old username in parenthesis next to your new username to avoid this issue. (An example of what I…

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. When linking your twitch to your discord, it auto gives subs to subs that have linked their account, now what would be good is that if this also could happen with VIP's!

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Connections  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?