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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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361 results found

  1. Hello! I welcome the new Twitch guidelines and support people doing their own content, as long as it's labelled properly.

    Having said that, where I can see Twitch improve upon in terms of safety is something that Sony did a long time ago for PSN accounts: If you're under 18, your Twitch account has to be a mandatory supervised account by another Twitch account that's over 18. That way, anything M-rated and labelled with suggestive/sexual content could be forcefully filtered out for those supervised accounts and when the user turns 18, they get an option to remove said restrictions. It's…

    5 votes

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  2. There appears to be no way to remove benefits. I can only cancel a subscription or request a refund. I just don't want the subscriber benefits and I want the channel delisted from my list of active subscriptions.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. There is a chance that "Follow/Unfollow" buttons on some channels may not indicate correctly that you are following them.

    I have a channel that I followed yesterday that has a button only allows me to follow. The channel shows up already in my "Followed Channels." After refreshing the page, I still only get the option to follow. Clicking the "Follow" button after does not change the button or further follow state.

    In another followed channel, I see the "Heart/Broken-Heart" unfollow button.
    I have disabled all plugins that maybe interfering and duplicated in an alternate browser with same result.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  4. hi first in my current account i tried to add my phone number but i have already added to my past account and i found that account and enabled the enable additional twitch acoount and back to my current account tried to add it but errored say oops we have an unexpected erroor so i back my past account and deleted the phone number and i back to my current account tried to number same error. Thanks.

    2 votes

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  5. Merging Twitch accounts.

    Twitch is quite a young platform. But in the future the number of “dead” channels will increase, the so-called “Internet graveyard” will be formed. I propose, add a function “merge accounts”. Here's how it should work:
    For example, a user has two Twitch accounts (either his, or he was passed the data from the account, so to speak by inheritance). And the user wants to use the “merge accounts” function. He enters the data of both accounts (confirms). Then the user opens a page with the data of the two accounts (like a comparison table), the page…

    18 votes

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  6. Allowing users to complete the Affiliate Application by using their Paypal or another method that doesn't include sharing their SSN would be a major step privacy wise.

    If someone's SSN gets stolen, it can ruin them financially for years to come or even for life. This is why we are told never to share that number. Having a work around where we can file the taxes ourselves without having to give out our SSN to Twitch or Amazon would be beneficial to all involved and would help reduce the chances of people getting their SSN stolen.

    5 votes

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  7. Mostly I watch twitch on my phone and after lastly update page looks like ****. Please turn back old look.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. For some strange reason, I cannot properly link my Epic Games account with my primary Twitch account. Epic Games support was useless.

    2 votes

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    0 comments  ·  Connections  ·  Admin →
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  9. I just got notified that your tearms of service changed.

    But WHAT exactly changed?? Do you expect me to keep local copys of your (and all the million other everyone wants me to signe at any random webside/service) every time so I can compare old vs. new tearms??

    Sugestion: higlight the changes in bold or bigger font size at the very top of the changed tearms!

    I will not signe the new Tearms of Service as I am no lawer and have no copy of the old one to compare. It is up to YOU to clarify the changes exactly!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Хочу добавить номер телефона, но не получается пишет
    "Ошибка подтверждения
    Произошла ошибка. Повторите попытку."

    4 votes

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  11. i cant not see my text come up on my chat when im streaming Help... place... Thank you...

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Users should be restricted to one Username.

    If you require 2 accounts your already suspect.

    Saying you need a personal and a professional account is countermount to the reason there is millions of accounts. however, If you need a way for someone to have a professional and personal username allow for just that TwitchPro and TwitchViewer accounts.

    Alot of social media sites use a one account or rather 1 username rule.

    There is no good reason for needing a second account registered to the same email address. This stops users from being banned and creating a new username to go…

    3 votes

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  13. There has been a time bug on twitch for years. You can sit in a single stream for hours and the time bar not progress. The drop ends and you lose out on the drop cause twitch doesnt count time. Even 24 hours later the time doesnt show up. Support for years has blown this off by saying to wait 24 hours for the time to show up and closes the case without doing anything. Which results in you losing the drop and twitch support being a big joke. Fix drop time.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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  14. Hello. I have a problem. My account was suspended on the 11th of this month. The next day they returned my account. And they still don't pay me for the month. I wanted to know when they pay me each month. I had already sent a support and it won't let me send another. I hope you can help me. Thank you

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Similar to how sub role is inegrated to Discord, hopefully follower/unfollowed would also be implemented or making discord server only accessible to followers

    5 votes

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  16. My bf just got banner for nothing… And Twitch ignores him, please help me for TRUE AND JUSTICE!!!

    2 votes

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  17. 希望效率能够更快一些,我是第一次领取掉宝物品,但是对我的感觉不太友好,都三个月了获取到的掉宝物品,还是没有到我连接的游戏库存了,对于第一次接触的twitch来说,感觉上当了,掉宝活动只是一个吸引流量的一个噱头。

    3 votes

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    0 comments  ·  Connections  ·  Admin →
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  18. I submitted an appeal for my account (crowdog69b69t) because I was wrongfully accused of being a bot and or a automated account. I'm so frustrated because it took one day to be rejected for a warning that I got back in november, but it's been over a week and I still haven't gotten a response from my appeal for my indefinite suspension. I am victim to a false report and I'm not sure how many people are targeting me. I want my account back immediately. I am most definitely a real streamer and i only use one account to stream.…

    2 votes

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  19. The password system in twitch has me put beyond disbelief. I have truly never experienced a more horrific security protocol; it is almost comparable to the password game, which was created as a joke. I would like to suggest some changes.

    1. scrap the existing system, unfixable.
    2. make a three character minimum; this is all that is necessary for actual security increase. People who take their privacy seriously will act accordingly.
    3. Allow special characters. It is genuinely baffling that as a company you made the conscious decision to decrease the amount of usable characters in a password.
    4. Get rid of whatever…
    4 votes

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  20. Please consider adding a new feature called PassKey for an even more secure way to log In to your account on the Twitch Mobile App on iOS. PassKey allows you to login to your account without a password instead you receive a text with a code on your mobile device that you use to log In. Please consider adding this additional more secure login feature In a near future update. Please!!! Thank You

    33 votes

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    5 comments  ·  Login  ·  Admin →
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