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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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215 results found

  1. The option to verify a twitch account with the amazon account that's linked to it

    1 vote

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  2. Keep with a normal password requirement but lose the 2 factor junk. If someone enters their password wrong too many times temporarily lock the account and have the user unlock the account through their email while also advising the user of the attempts. This doesn't fix the issue of bad actors who know a users account name (unless user name and id can be seperate?) - giving the user a headache from having to keep unlocking their account through their email, but it doesn't/shouldn't inconvenience the majority of other users.
    I don't want 2 factor junk but am forced to…

    2 votes

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  3. While using Firefox Multi-Account Containers, it is not possible to log on into Twitch.
    The returned error message is always "Your browser is not currently supported.". Logging in on the same Firefox instance (ver. 108.0.1) without using a container for Twitch works. According to the web developer tools, there seems to be a problem with the Integrity service, especially a non-descriptive cloudfront error resulting in a 400 http error code.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  4. The password recovery with the email is not working (checked and not the email provider's fault). I tried to solve it with the support but after a handful of emails they just closed the ticket with this: they really want to help, but cannot. I just wanted them to send that recovery mail to the email adress that belongs to that twich account but they "unfortunately cannot help".

    1 vote

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  5. I think that including the stream category directly in the notification, can save us some space. And no more need to specify it when I launch my stream.

    1 vote

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  6. Change the phone number without need the linked account

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. numero de telefone nunca em uso mas diz que esta em uso numa outra conta,mas o numero e novo

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. TWITCH RPG Sign Up in Taiwan ask for enter lastname for least two character, even for Chinese. But most of Chinese user do have only one Character in their lastname.
    Please fix that.

    1 vote

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  9. Consistently and annoyingly often I receive “unexpected errors” or similar when requesting password reset (which leads to me not being able to reset password for DAYS) or most recently being unable to simply add and verify my mobile number. It’s ridiculous and needs to be fixed. I cannot chat in some chats because they are verify only. Fix the whole app.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. I just received a marketing notification for a free skin for Callisto Protocol, despite having marketing notifications turned off. Please keep marketing notifications OFF, or at least limited to the Prime Loot dropdown.

    1 vote

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  11. The login form is currently absolutely broken for Firefox.
    It always says "something went wrong" upon submitting the form, making it impossible to login to twitch.
    Outrageous.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  12. When you select the "Prime gaming loot" button to the left of the notifications button, you are shown a list of notification of the possible loot to claim and for most you are able to clear these by clicking on the 'x' and it disappears but if it's the last of these notifications clicking the 'x' does nothing.

    This was seen on chrome, ever since that tab's been updated to show the "All", "Free Games" and "Ending Soon" tabs

    6 votes

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  13. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. when I log into my account sometimes it says im on new device or location, but im not, it hasnt moved and i used it earlier today. and then it bugs me for an email code and so forth.
    very annoying. shouldnt happen.
    thanks.

    5 votes

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    0 comments  ·  Bugs  ·  Admin →
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  15. I have two accounts and i want to swap usernames. Unfortunately, twitch does not support swap usernames even if you own both accounts.

    if I did it the way we have changing username system right now. I will have to wait 6 months for the name I changed released again to available pool IF happens.

    They mentioned in FAQ abandoned usernames might NOT BE RELEASED for some unknown reason! Even after 6 months passed!!

    we want a guaranteed safe way to swap names easily like Twitter. why we can't do that? just let us swap names like any other website.

    1 vote

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  16. I went to change my password today and had my password manager generate a random 100 character password. Twitch said "That password is too easy to guess" and points me at a page that just says it needs to be "at least 8 characters long". I get the same error with length 90 and 80. Through trial and error, apparently 71 is the maximum usable length.

    It's unclear why there's a maximum limit, so I'd recommend removing that. Otherwise, the error message should indicate what the actual problem is.

    19 votes

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    8 comments  ·  Bugs  ·  Admin →
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  17. I have had my phone number for over a year now and I am unable to use to due to the fact that whoever had it before has it registered to THEIR account. When I contact support after having explained that the account the number is currently connected to isn't mine and I don't know the person, they tell me to VERIFY THAT THE ACCOUNT WITH THE NUMBER IS MINE.

    Please. Upgrade your support and make it easier for people to claim THEIR PHONE NUMBERS.

    1 vote

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  18. If someone goes by NameWasTaken and gets the emote prefix "name1" then changes their name to, say, NameVT, dont 'offer' the 'randomly generated' Prefix of "name1" to them again if they already have it.

    3 votes

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  19. usually, Many korean sites don't use country phone number.
    So I wrote phone number without country phone number.
    As a result I couldn't find ID.
    I could only see "something went wrong. please try again."
    A few weeks later, I wrote phone number with the country number on the off-chance.
    eventually, I Could found ID.

    So I think when korean find an ID by a phone number on a korean site, it is necessary to add a tip about country phone number.

    1 vote

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    0 comments  ·  Login  ·  Admin →
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  20. macOS Ventura is officially released to the public and now Safari 16.1 has WebPush support. But while other websites are working with WebPush Twitch notifications are not working. I get the notification button and when I click I do not get the prompt to allow permissions this is only happening on twitch other sites are showing the prompt correctly. I get no notifications when people go live. I have tried clearing cache and checking my setting but it still not working. This is the same WebPush as Firefox and Chrome so resolving this issue should not be a big project.…

    1 vote

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