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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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414 results found

  1. It's stated that Partner Support is allowed to help with ONE name change, and nothing else after that. As well as previous partner names not being re-released into the cycle of usernames for people to have. What I don't understand is, if these names are not being re-released into the public, why can't I have my old name back or have support help me change my name back? It just seems very silly to have to jump through 100 loops to have a name I used for nearly 2 years back if they're not going to release it anyway. Even…

    122 votes

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  2. For those who are not familiar with Passkeys:
    Passkeys are a modern security standard supported by leading companies such as Google, Paypal, Apple, Adobe, Nvidia, and Amazon(!). Instead of traditional passwords, they rely on cryptographic key pairs and digital authentication methods such as fingerprint recognition, facial recognition, PIN, or pattern. Passkeys offer a significantly simpler, faster, and more secure solution compared to conventional passwords.

    Twitch, a platform that thrives on live interactions and promotes them, could greatly simplify the login process for users by introducing Passkeys. This would not only improve user-friendliness by minimizing the tedious entry of passwords but…

    163 votes

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    10 comments  ·  Login  ·  Admin →
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  3. A large number of bot accounts have been following me to an account of a friend of mine and then deactivating the account.
    They only activate accounts when they are harassing me.
    When I try to report them, I can't even report them because they are already disabled.
    Blocking and banning cannot be done from the screen because they are disabled as well.
    Account deactivation is being abused.
    In addition, accounts that have been followed and deactivated cannot be retrieved in the Twitch API's "Channels/Followers", so it is not easy to take action against the account in question.
    We would…

    100 votes

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  4. When someone has been active on Twitch for a few years, it’s easy to max out on how many streamers a person can follow. It would be incredible if Twitch could give us an option to raise that limit for active accounts that are over 1 year old. It could be something streamers have to opt in to so Twitch knows the streamer’s account is still active.

    The current maximum of accounts you can follow is 2,000.

    31 votes

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    4 comments  ·  Other  ·  Admin →
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  5. Hello Twitch team, There are many Romanian streamers who complain about the servers, we cannot have a very nice stream because the drop frame increases, the bitrate decreases or fluctuates. Specifically, in Romania we have a speed of 1000MB/s upload and download.
    I come up with the idea and the proposal to make 1-2-3 Twitch servers for Romania, there are so many servers all over the world, but not in Romania. Please help us too.

    All my esteem and respect.

    49 votes

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  6. Per the twitch policy, inactive usernames are recycled every 6 months. With that said, I have been vigilant for 3 years, attempting to acquire a username that has been inactive since its existence. This username is not someone that all ppl would want. its actually very similar to my twitch username minus 2 letters.

    I would like the team to follow through on the policy and actually release the inactive usernames so that the streamers that actually put in work can utilize them for their own benefit, in turn for the benefit of the company

    108 votes

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  7. The password requirements are truly insane for the average user. I shouldn't need a password so secure that it'd take years to *****, I need a password I can remember. This is a streaming site.

    If a streamer wants a super secure password, they can make that themselves, but imposing insane guidelines on people who just want to follow a few people is super annoying.

    234 votes

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  8. GIVE QUEENTPON HER ACCOUNT BACK SINCE YOU FALSEY BANNED HER!! STOP BANNING PEOPLE FOR NO REASON AND DONT DESERVE IT!! SHE WORKED SO ******* HER CHANNEL AND YOU BANNED HER FOR BEING A BOT? SHE USED FROSTY BOT AND STREAM LABS JUST LIKE MULTIPLE OTHER STREAMERS AND NOT ONLY DID YOU BAN HER BUT GAVE NO REASON AND NO TIMLEY RESPONSE YOU ALSO DONT HAVE A LIVE CHAT OR ANYWAY FOR PEOPLE TO CONTACT ANYTHING DIRECTLY!

    11 votes

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    3 comments  ·  Login  ·  Admin →
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  9. I think I just got shadow banned. The only thing that tipped me off was being invisible in chat all of a sudden. I checked, and no formal actions have been taken against my account. I am careful to follow community chat guidelines, and it's a big deal to me to be a positive presence in chat. I don't use abusive language or bots. I don't spam. I don't even stream, I'm just a viewer. Shadow banning is illegal in some countries, so I'm going to look into statutes around this to see if it's even allowed in the US.

    26 votes

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    13 comments  ·  Other  ·  Admin →
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  10. Please can you add a button in the follower list that deletes all of the follower bots, I'm using a follower bot remover but it would be cool to implement this directly in the website

    17 votes

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  11. Twitch Support said you'd be "happy" to receive my feedback so here it is:

    Now you are forcing people to undertake phone verification on a whim for whatever discriminatory reasons you choose to, so that you can't chat in channels that haven't opted into "phone verification" and now you remove the ability to chat anywhere based on this.

    I've had my account 6+ years without this requirement, yet this weekend it was thrust upon me, even in my own channel or channels that don't have a phone verification requirement set and since I have been provided no reasoning or justification…

    3 votes

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  12. Enhancement Request:
    User can have the functionality/ability to create and change an Alias Name, separate from the User/Streamer name as long as the user has a Twitch channel.

    For example
    User Name: JohnConnor
    URL: www.twitch.tv/johnconnor
    Alias: Jonnor

    The Alias Jonnor can be displayed in the profile, in his channel and the Channel Explorer list on the Twitch homepage. And this is optional, the user can display the username as usual, or the Alias name.

    This is very similar to social networking platforms, where users have their usernames and nicknames apart.

    In addition, to avoid problems in the community, aliases must…

    158 votes

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  13. For the love of god and all good things Please put in settings An option to keep your mobile phone on default twitch, because you're mobile version that immediately puts you on feed and doesn't let you go back to Home Screen. Makes it very difficult for me to navigate twitch please Put an option in if i want the mobile version on or not. Please I'm beging you

    3 votes

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  14. I'M SORRY FOR WRITING IN CAPS ON PURPOSE! WHY DO I HAVE TO CONFIRM THAT IT'S ME WHEN I LOG IN EVERY ******* DAY?! I LOGIN EVERY TIME FROM THE SAME PLACE, FROM THE SAME DEVICE AND EVERY ******* TIME I HAVE TO GO TO THE ******* EMAIL, GET A ******* VERIFICATION CODE AND CONFIRM THAT IT'S ME. I'M ******* SICK OF IT!!!! FIX THIS **** ALREADY!!! HOW ABOUT THIS IDEA?!

    51 votes

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  15. Please stop automatically turning off notifications for streamers I haven't watched for a while. At the very least, either give me an option in the email to revert the changes, or be smart enough to know which I have manually re-enabled so as to stop making them part of the next wave. I'm not on Twitch often, but I like knowing when certain friends are online, and it drives me absolutely crazy to have to go seek out each person from a long list of subs and manually re-enable the notifications every time the algorithm decides I don't need them…

    124 votes

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  16. Social Links have icons for discord, youtube, VK and even donationalerts. But there is no icon for Telegram and it looks bad. Add a paper plane please.

    3 votes

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  17. Phone verification won't send the code
    Entering a phone number either to verify for chat or entering for 2FA, the code won't send.

    2 votes

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    1 comment  ·  Bugs  ·  Admin →
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  18. I'm locked out of my twitch account because Twitch refuses to send me the 2FA SMS. Their support suggested I contact Authy and/or install the app and use that to log in. I installed Authy on my phone and it just says "This device does not meet minimum integrity requirements" and refuses to work, but I have Google Authenticator on it which works perfectly. I contacted Authy support, and they are suggesting I install the app or contact twitch for help. They have created a nice cycle of actually not doing *. I used Authy to even change my

    2 votes

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    1 comment  ·  Login  ·  Admin →
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  19. Too many times have we been watching a streamer only to have them raid another with content we are not interested in. The problem is now we have partial drops for games or content we don't want. We need an option to remove unwanted drops and campaigns from our inventory, something as simple as an X button.

    6 votes

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  20. A friend of mine (ConstantineDTW) has been trying to reverse the unjust suspension of his account for over a week now without any progress. He hasn't even been told why his account was suspended! It's absurd that he needs to start an online petition in some vague hope Twitch will take note of it, rather than be able to actually speak to Twitch Support via some channel to get any sort of applicable response. Please! Give people better ways to contact you directly! Don't give us this annoying runaround.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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