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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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202 results found

  1. I just received a marketing notification for a free skin for Callisto Protocol, despite having marketing notifications turned off. Please keep marketing notifications OFF, or at least limited to the Prime Loot dropdown.

    1 vote

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  2. I have a few ideas that I think would be great changes to the username system. To start off I believe the "4 letter" name rule is far outdated I don't see an issue with 3 letter names being allowed, some user already have 3 letter names (I.E. XqC, ABE,Pat,Red) so it's 100% doable. Another change that I think would be great is to allow more characters/symbols in names, such as ( ' - ~ / \ | ) ETC. Including symbols diacritics (e.g. ú, ÿ, ç, å, ē) should also be allowed in usernames, they're already used in other…

    1 vote

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  3. It shouldn't be hard to swap usernames between 2 accounts if we own both accounts and are linked to the same email. A lot of us will start streaming with a username we may not like and may find a new one and it makes it impossible to rebrand to a new username if we have to wait 6 months for it to go back into the pool. At the end of the day its as simple as changing a username in a database this is something we all have wanted for years. The 6 months "maybe" when it goes…

    1 vote

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  4. L’idée serait de permettre de différencier les identifiants des pseudo vus par les utilisateurs afin de se sentir plus à l’aise ou en sécurité. Cela faciliterait aussi sûrement la modification des pseudonymes et plus simplement la casse. Toujours en respectant le pseudonyme déjà choisi etc mis en place.

    1 vote

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  5. The login form is currently absolutely broken for Firefox.
    It always says "something went wrong" upon submitting the form, making it impossible to login to twitch.
    Outrageous.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Keep with a normal password requirement but lose the 2 factor junk. If someone enters their password wrong too many times temporarily lock the account and have the user unlock the account through their email while also advising the user of the attempts. This doesn't fix the issue of bad actors who know a users account name (unless user name and id can be seperate?) - giving the user a headache from having to keep unlocking their account through their email, but it doesn't/shouldn't inconvenience the majority of other users.
    I don't want 2 factor junk but am forced to…

    1 vote

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  8. I have two accounts and i want to swap usernames. Unfortunately, twitch does not support swap usernames even if you own both accounts.

    if I did it the way we have changing username system right now. I will have to wait 6 months for the name I changed released again to available pool IF happens.

    They mentioned in FAQ abandoned usernames might NOT BE RELEASED for some unknown reason! Even after 6 months passed!!

    we want a guaranteed safe way to swap names easily like Twitter. why we can't do that? just let us swap names like any other website.

    1 vote

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  9. I have had my phone number for over a year now and I am unable to use to due to the fact that whoever had it before has it registered to THEIR account. When I contact support after having explained that the account the number is currently connected to isn't mine and I don't know the person, they tell me to VERIFY THAT THE ACCOUNT WITH THE NUMBER IS MINE.

    Please. Upgrade your support and make it easier for people to claim THEIR PHONE NUMBERS.

    1 vote

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  10. I went to change my password today and had my password manager generate a random 100 character password. Twitch said "That password is too easy to guess" and points me at a page that just says it needs to be "at least 8 characters long". I get the same error with length 90 and 80. Through trial and error, apparently 71 is the maximum usable length.

    It's unclear why there's a maximum limit, so I'd recommend removing that. Otherwise, the error message should indicate what the actual problem is.

    18 votes

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    8 comments  ·  Bugs  ·  Admin →
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  11. usually, Many korean sites don't use country phone number.
    So I wrote phone number without country phone number.
    As a result I couldn't find ID.
    I could only see "something went wrong. please try again."
    A few weeks later, I wrote phone number with the country number on the off-chance.
    eventually, I Could found ID.

    So I think when korean find an ID by a phone number on a korean site, it is necessary to add a tip about country phone number.

    1 vote

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    0 comments  ·  Login  ·  Admin →
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  12. Many old games do not have round-the-clock LIVE broadcasts. Please enable a Live Category Notification so that, on the rare occurrence that a streamer is broadcasting a category of interest, we can at least have the option to tune in and show support. Many retro streams and streamers are going unnoticed, despite broadcasting categories with large follower bases.

    Many of us are more interested in tuning in to our favorite games, rather than our favorite channels. Please make that easy for us by sending us notifications when our followed categories go LIVE.

    1 vote

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  13. macOS Ventura is officially released to the public and now Safari 16.1 has WebPush support. But while other websites are working with WebPush Twitch notifications are not working. I get the notification button and when I click I do not get the prompt to allow permissions this is only happening on twitch other sites are showing the prompt correctly. I get no notifications when people go live. I have tried clearing cache and checking my setting but it still not working. This is the same WebPush as Firefox and Chrome so resolving this issue should not be a big project.…

    1 vote

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  14. I emailed support a while ago and was told that developers are working on the idea. I was hoping if we could get support on reinstating follow dates that were accidently lost before unfollow confirmation was implemented. Many people accidently unfollowed accounts or lost following so lost their follow dates and by providing proof people should be able to reinstate these dates. Thanks!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. According to several metrics and articles, The demographic that is drawn to the site are users between the ages of 18-45, ie. adults. My recommendation is to raise the limit to 18 years old for signing up and streaming to the platform.

    THIS IS NOT A RECOMMENDATION TO MAKE TWITCH AN ADULT SITE.

    The point is to curb child predators from creeping on the site and attempting to groom young children. In addition to this change, A disclaimer should be posted on for each user sign up and requires confirmation via email to verify that the disclaimer has been read.

    1 vote

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  16. Oi, eu não consigo trocar o título e game da minha live, não consigo dar sub para nenhum streamer, creio que seguir também não... não sei o que está ocorrendo na minha conta :( como proceder?

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  17. Since yesterday, septembre 22, I cannot log in my account on Opera browser.

    It always tells me "Something went wrong"
    I changed my password, same message.

    I tried to use Chrome, and I cannot access my stream manager or my soundalerts dashboard either. So basically making it impossible to stream at all.

    1 vote

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    0 comments  ·  Login  ·  Admin →
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  18. If someone goes by NameWasTaken and gets the emote prefix "name1" then changes their name to, say, NameVT, dont 'offer' the 'randomly generated' Prefix of "name1" to them again if they already have it.

    2 votes

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  19. Crear cuentas para los visitantes de streamers, así tendrían separadas las estadísticas y podrían ofrecer más motivación a los que solo entran a ver streams.

    Nota: Si alguien puede redactarlo en ingles seria lo mejor.

    1 vote

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  20. Let the user choose (as google does) which 2FA method use after the login with username and password.

    Otherwise, you end up in situation like that: https://www.reddit.com/r/Twitch/comments/xfzroj/appeal_to_gdpr/

    1 vote

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