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Moderation

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Moderation

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560 results found

  1. I think that allowing mods to sort the list of users beyond alphabetical would allow us to easily see the problematic accounts, check their chat history and easily filter out problem users. It won't solve the issue of long standing accounts being possibly problematic. That said, those who cause issues are generally using burner accounts.

    23 votes

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    0 comments  ·  Mod View  ·  Admin →
  2. When you click on a users chat logs, then click off and the user has sent messages later in the stream then the chat logs won't update. Its a big pain when you look at the logs of a user and need to look at them again in an hour or so but the logs haven't updated and you need to refresh your chat window.

    32 votes

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    6 comments  ·  Mod View  ·  Admin →
  3. Please add a "Create Clip" - button to mod view. Mods also like to create clips.

    6 votes

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    0 comments  ·  Mod View  ·  Admin →
  4. =The Idea=

    Have a toggle switch in auto-mod options for streamer to opt-in or out.

    If opted in:
    Any accounts that were banned in 3 other streamer's chats in the past 72 hrs will have their messages auto-held until approved.

    If opted out:
    No change from current moderation.

    =Uses=
    - Chat bots from follow websites would have all their messages held after 3 streamers ban them. This will prevent a significant amount of spam from follow bots and not allow their messages unless the streamer opted out.
    - General trolls. Some people like to join chats just to harass streamers.…

    52 votes

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    4 comments  ·  AutoMod  ·  Admin →
  5. Would like a way to natively see a users name change history including date & time of change.
    Maybe even first & last message history for each username change

    For example:
    TwitchSupport - (formerly TwitchTVSupport) changed on 14 Oct 2020 22:46

    515 votes

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    18 comments  ·  Mod Tools  ·  Admin →
  6. It would be important for those of us who use this medium to share, know and interact with those who broadcast live or with whom we communicate, the moderators are also controlled. Today a moderator banned me and removed from the chat just for fun and it's annoying. I mean, can a moderator delete contacts and I don't know about it and control it? There should be a method to avoid these bad times and thus prevent one from losing interest in the system as well as followers. There should be a mechanism to report them and take away their…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  7. We should be able to customize the

    "Enter a reason for your unban" message and "help hints"

    Example use case: a channel would describe what they expect the user to do in the field in order to apply for a unban correctly.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  8. Ever since July we had to scale down Automod to (lowest) on chat to lowest filtering, and yet the chat language German the automod manges to find and put serval perfectly normal words as held for review... As potential slurs...

    For example:
    - Every chat message containing "wenig / weniger" the German words for "few and fewer", "Kleinigkeit" the German word for "small thing", "Abonent/Abonement" the German words for "Subscriber and Subscription", "eine große Anstrengung" German for "a big effort"

    Is there any hope of Twitch connecting the set stream language to the the strictness Automod?

    2 votes

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    1 comment  ·  AutoMod  ·  Admin →
  9. Log who wrote denied messages by Automod or who ran against the Automod Blocked Words list Moderation View...

    By the current design you see:

    • what was denied/permitted after moderator review.

    What you should see:
    - who wrote it...

    Taken it is a 10 mins old throw away account: The user gets away unbanned and unreported

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  10. As a moderator I usually use keyboard all the time in Twitch Chat. In Mod-View there is no option to trigger anything different than the default 10min timeout by mouseclick. As a "Chatty" user I am used to bind keyboard shortcuts for actions like Ban [b] / Unban [u] or /timeout 1 [1] /timeout 300 [2] and so on. It would be much easier to get anything similar in Mod-View when a moderator opens the user card.

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  11. I think it would be nice if there was a way to have a log (or even just a count) of how many users you have banned (as a moderator in a channel)

    6 votes

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    1 comment  ·  Mod View  ·  Admin →
  12. It would be fantastic to get some additional controls for the Unban Request system including:
    -Timeouts (x submissions in x time - to override the 1 max by the system)
    -Minimum ban time to submit ban appeal (if we just banned them we should be able to avoid them submitting a request a minute later - they'll use their one unban request up by doing this)
    -Enable/Disable
    -Ability to add notes/instructions for users

    11 votes

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    1 comment  ·  Mod View  ·  Admin →
  13. Although we enter notes with the new unban system for deny or approve, these aren't shown in the Bans or Mod Comments in the User Card - please have these shown here as well for good record keeping. Additionally, including when a request was submitted and who approved/denied it would be useful, it is only shown in Mod Actions at this time.

    92 votes

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    5 comments  ·  Mod View  ·  Admin →
  14. Currently, in the new unban request system, the denial note is shown to the user and cannot be private, add the ability to keep the single note private, or have two note sections.

    Having a "template" for the public note as well would be nice, as I imagine some streamers will include a note for an external unban request form since this system is limited to 1 request at the time of writing this.

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  15. i wanted more moderator options on the twitch app will this ever happen? or has it been an idea or ect

    1 vote

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    1 comment  ·  Mod Tools  ·  Admin →
  16. We currently cannot access the "Manage Moderation Settings" tool from Mod View, as this option from the normal chat tool widget does not appear on the Chat dropdown menu, nor is it found in the Mod Actions module.

    There are options in the Moderation Settings like changing automod/block settings and enabling chat modes that are otherwise currently not available from Mod View. Until they become integrated in another way, the user should be able to access "Manage Moderation Settings" from Mod View. Currently we have to open regular chat in another window to access this.

    4 votes

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    1 comment  ·  Mod View  ·  Admin →
  17. When mod view was first released, raids did not pull a moderator out of mod view.

    While the user could choose to leave the raid, it may be best if the default behaviour was to not leave the current channel when a raid occurs while the user has mod view up as a moderator for the channel.

    By carrying the moderator away with the raid, they lose chat and history from closing mod view, as well as any actions they had not completed. As mod view does not retain much information asynchronously (this has improved a bit), being pulled out…

    7 votes

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    2 comments  ·  Mod View  ·  Admin →
  18. In an effort to make trolling more difficult, require 2 Factor Authentication to chat in streams. People can make fake phone numbers to tie emails to, but it would be difficult to constantly have to create both to tie together. Twitch users are supposed to be 13 years of age or older anyway and every teenager or older out there interacting on Twitch have cell phones. This would help provide better security and prevent bot spam and provide a safer experience for the streamer because of how difficult it would be to just create a brand new account after being…

    3 votes

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  19. Streamers and Mods should be required to allow at least two communications with chat banned users seeking an explanation for the ban/seeking to be reinstated. The only exception to this would be if a mod or streamer feels another request for lifting the ban should be allowed. Failure to communicate with the banned user should result in loss of Affiliate or Partner status because they failed to represent what Twitch is, how chat bans work.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  20. When there are multiple mods on a channel and some of them attempt to timeout the same person via the user profile info box at the same time, what tends to happen is the mods will timeout the user and untimeout them immediately after. When the user is in timeout, the untimeout button appears exactly where the "10s" "1m" "10m" "30m" timeout buttons used to be. It would be very helpful if the untimeout button did not appear where the timeout buttons used to be. Maybe even add a 1-2 second delay on how fast someone can time the same…

    13 votes

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    1 comment  ·  Mod View  ·  Admin →
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