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How can we improve Moderation?

Moderation: Mod Tools

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Mobile Moderation

Moderators on the browser and desktop versions of twitch have incredible access to moderation tools such as mod icons, mod view etc. this makes handling larger chat rooms incredibly easy for a group of mods working together.

Unfortunately I, like many others, am in a position where I am a mod for a larger community, yet am often on the go and find myself using mobile twitch far more often than desktop. This makes it so much harder to keep chat under control, as the current moderation process on mobile is utterly laughable. Messages that would be deleted instantly if we were modding on other platforms will be shown in chat for a period of several seconds before we can even act on them due to the fact we need to press and hold on the persons name, then choose a moderation action. This causes huge headaches for the streamer, viewers in chat, and the other mods.

I would love to see more convenient mod icons on mobile twitch, or the ability to do quick 2 tap moderation by merely having to press chat member’s names, rather than hold for a period of time.

A condensed mod view page on mobile twitch would also be incredible, so that mods on the go are able to help with things like running predictions, unban requests, channel point rewards etc.

These changes being added to mobile twitch would be massive for moderators and streamers alike, allowing us to perform our roles just as well on the go, as if we were on a desktop.
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  • macman2034 commented  ·   ·  Report

    I think even something simple like swiping left or right across a message to remove it on mobile would be a significant improvement. And a cherry on top would be if there were an undo option that would appear for messages once deleted especially on mobile where it can be easy to accidentally delete the wrong message if chat is moving quickly.
  • Natsuki3v commented  ·   ·  Report

    I hope in a near future we will have an actualitation for watch the bettterTTV emotes on all of your aplication, movile and desktop apps
  • NaJager commented  ·   ·  Report

    Please show the timeout reason on mobile. Currently people who are timed out and watching from mobile cannot see their reason like you can on Desktop making moderation harder (dealing with people in DMs being confused on why they were timed out, people asking for their reason in chat, people continuing their behaviour), while viewers watching from their PC can just see the reason
  • ColonelNeon commented  ·   ·  Report

    I think that mod view should be added to mobile but like simplified.
  • glitchyl commented  ·   ·  Report

    You should add a way to make modding easier on phone then instead having to hold to actually moderate, you should have those buttons on the side that desktop has. For example timeout, ban, and delete message icons.
  • RayTheAncient commented  ·   ·  Report

    Have the mod view be a little more feasible on the phone browser version (Chrome mobile and so on). Also add an option for having this particular view even on mobile devices on the official app. I'm using the phone and not being able to use the channel points queue, the unban requests and the moderator actions is really clunky as a moderator for a channel that isn't mine.
  • SilviousBrabo commented  ·   ·  Report

    make mobile apps more accessible for mods like the web browser does
  • untrusting1 commented  ·   ·  Report

    The ability to delete messages on mobile as a mod
  • Valcrye commented  ·   ·  Report

    moderators have some pretty good tools to work with on desktop especially with BetterTTV and FFZ installed, but the moderation tools on mobile are extremely limiting. As moderators are not always able to be home it is understandable why some may have to use the app and especially it is hard to watch over larger streams. Being able to set a moderation profile while watching a stream would be game changing with mod icons next to the names, as well as a larger name to click on, as it’s very hard to hit the name precisely. Additionally, there is no automod on mobile, so that would be awesome to have. Another good option that I saw with FFZ is it you click on a user there’s a slider bar you can use and you can choose right there for either “delete message/purge/timeout length/ and ban” all in one slider, which would be very helpful to have.

    Sorry I know this is a messy list but these are all the things in my mind about it.
  • xtacticalbanana commented  ·   ·  Report

    So currently moderating on mobile you cannot purge a message. I would like to be able to purge a message by selecting it vs doing a 1 second time out like the mods and work with and myself are currently doing.
  • xtacticalbanana commented  ·   ·  Report

    So currently moderating on mobile you cannot purge a message. I would like to be able to purge a message by selecting it vs doing a 1 second time out like the mods and work with and myself are currently doing.