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Moderation

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Moderation

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899 results found

  1. Implementing a flagging/warning system would probably be too complicated, so in the meantime I regularly add "Keep an eye on" messages via Mod Comments as a reminder to myself and also to inform other Mods that a user has been flagged because they caught my attention - just not negatively enough to warrant banning them right away.

    It would be nice to have a Log/Record of Mod Comments being added to a User Card because there's no way of knowing unless a Mod specifically communicates that they did so, or you happen to find out by opening the specific User's…

    107 votes

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    21 comments  ·  UserCard  ·  Admin →
  2. ive recently been harrassed for being transgender ..this is the 5th time and its only getting worse.. got bot raided..found a way around that...very mean comments and hate talk ..took care of that.. they always also come in twos..everytime its two people.. but this time i was being harrased through the user names.. by them spoofing my channel points pop ups.. by making obsene names ..so i recommend figuring out what can be done for making names..
    an example was..{stupidtransfakerusuk} constantly.. i dont let it get to me i have lovley mods and i kinda laugh at it but fixing…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  3. Twitch has become a cesspool of creeps and weirdos.. Twitch needs to protect their streamers. There is many ways things can be started.
    Give streamers better ways to mask their identities.
    Hook up with online harassment and government groups.

    Twitch is owned by Amazon and amazon has meta data on all its users inorder to help the authorities find these creeps!!
    Meta data IE: Usernames, emails, ips, even ring data..

    I’m not very smart but things are getting extremely weird on some of these streams..

    3 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  4. I contacted Twitch support about this and they told me to leave my feedback here. So here it is.

    Randomly asking users who have never caused any trouble on Twitch to verify their phone number to keep participating in communities is not a nice move. In fact, I'd call it an a-hole move. This does absolutely NOTHING to keep chat safe.

    Ask people who are banned in multiple chats for their numbers, I don't care, at least then you have a proper reason. What Twitch is doing right now, however, -- and it's affecting not just me but a significant…

    6 votes

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  5. Recently i had to fend off a hate raid that brought in around a hundred fresh bot accounts following the channel, the immediate subchat/emoteonly reaction was very effective, along with shield mode but dealing with the aftermath was very painful. Would be nice to have the option to ban multiple accounts at once, maybe even from the Activity Feed itself. It took me around 15m to ban every new account that followed and clicking on each single name waiting for the corresponding section of the mod view to load the ban button in felt like a waste of time.
    Having…

    1 vote

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    0 comments  ·  Mod Tools  ·  Admin →
  6. Hello, thank you for implementing the recent phone verification feature. That has been really helpful, along with all the other safety features you have. I am a small streamer who is dealing with a harasser/doxxer who regularly makes new usernames and comes into my chat to drop my real name and address. The phone verification has prevented him from doing that in chat, but now he comes in and whispers my dox to everyone on my viewer list. The following would be very helpful in preventing him from doing this in the future without disrupting my growth as a streamer:

    1. …

    32 votes

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  7. I really like the new monitor and restrict tools introduced today for ban evasion detection! I did some testing of using monitor and restrict for general moderation, and there are three improvements that would dramatically improve their usability and impacts:

    • Please add the ability to add a reason for monitoring a user's messages, the same way that /timeout and /ban have a [reason] field. This will let other mods know what kind of monitoring they should be doing. An example for how I would like to use this is: a user who is toeing the lines of rules in the…

    27 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  8. Using latest Chrome browser edition, i'm unable to do /slash commands, @, or reply to specific chats; basically anything that has a popup overlay in Mod View. This happened after /shoutout was pushed live on the service. I'm able to do all these things in normal channel chat view.

    2 votes

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    1 comment  ·  Mod View  ·  Admin →
  9. Twitch's newer features automatically flagging "suspicious users" as well as the ability of mods to "restrict" user messages is a FANTASTIC addition.

    The issue is these flagged messages are currently not added to the users chat log, so when they are banned moderators can't look back later to see what they did, same for the unban requests.

    Can the suspicious/restricted user messages be added to their chat log? Currently they seem to disappear into the ether.

    11 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  10. If a user submits an unban request and a moderator makes a comment this information is not stored in their user card. The content of their unban request should appear in their chat history in some capacity, and the moderator's response to the unban should appear in the "Mod Comments" section. Record keeping and communication between mods and streamers is crucial to the safety of a channel.

    236 votes

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    8 comments  ·  UserCard  ·  Admin →
  11. The word "жид" is a normal ukrainian word used by ukrainian poets and writers of all sorts throughout centuries, which is used to call people with jewish nationality. It has no offensive meaning at all, same as in polish.
    However, this word is offensive ONLY in russian and many ukrainian streamers are deleting chat messages with word "жид" being afraid to get banned by twitch moderators.
    Please make a clear statement that this word has no offensive connotation and can be safely used, because rn it looks like banning word "russian", many ppl find it offensive but it is just…

    1 vote

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    0 comments  ·  AutoMod  ·  Admin →
  12. I am hoping to clarify, distinguish, and point out a certain aspect of this Shared Account Ban tool may prevent repeat harassers, but also enable abusers to further bully and cancel victims. I have so much empathy for the girls on Twitch that face mean usernames every day, these usernames being banned almost constantly in their chat, but have also faced this hate as their viewer. Mods are no exemption to abuse, and I have more than ten screenshots of absolutely horrible things mods have said to me, after I would appeal bans from out of the blue. This new…

    2 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  13. My account was "automatically flagged and temporarily blocked to prevent abuse" and now I am unable to chat.

    I had not interacted with the channel except to click the follow button prior to this block being applied. To be clear - there were absolutely no messages sent by me to this channel prior to this block happening. I have since sent an unban request, and am still waiting for a response.

    My account now displays "Banned on Linked Account" and searching tells me that 'If a user is seeing this message, they have had another account with their phone/email banned…

    11 votes

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  14. Some moderators could abuse mod tools for no reasons. Take a look from some Discord servers when there no moderation control inside. I would Twitch could be more restrictive about how Mods should work and how to ban properly an toxic user. This suggestion could fit in any social medias cases. We would be hear and respect at any kind.

    Ban a user just because he was autistic, could lead an mod abuse and be sanctionable for example.

    I would too see Social Medias more conscious about how they manage their product. We got some mods issues on the rival…

    3 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  15. This function is intended for filtering political discussions or statements in the chat.
    To this day, the streamer still has to point out in order to prevent such things in the chat. It is also not uncommon for political debates to continue in the same stream. So the creator and moderators need to watch out for people who don't follow the streamer's words.
    This function can help the creator and moderators to keep the chat clean.

    5 votes

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    1 comment  ·  AutoMod  ·  Admin →
  16. I'm sure I'm not the only streamer that does this. But I have a Tarot card reward in my chat, and one of the possible Tarot cards will mute you for 30 seconds. When I initially made this reward, I was not expecting one of my VIPs to be marked as "Suspicious."

    As a result, I'm now worried that people on my channel, or any channel, that uses similar rewards may cause people to be labeled "suspicious" just for playing games on a stream.

    My suggestion: Do away with "suspicious activity" on viewers that have only received timeouts for small…

    5 votes

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    1 comment  ·  Other  ·  Admin →
  17. When the streamer is trying to do something and you post something you wanna delete you cant delete it yourself if ur a mod so Could you guys add it?

    123 votes

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    8 comments  ·  Mod Tools  ·  Admin →
  18. I think this feature would be more helpful if moderators could also send requests and accept them on behalf of their content creators. As it is now, content creators have to do all of the work and some just want to game and let their mods do it.

    3 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  19. Personally, i do not have a mobile phone by choice. I have no need for it, so i'm not going to waste money paying for it each month. Therefor, i don't have a way to verify my login even though i have the authy app, 2fa enabled, and i'm affiliate. They have my tax information, but they won't "verify" me.

    The best thing i could think of is if a user has received payouts, give them the same status as if they had a phone. I know a lot of users who stream, but don't have a phone to verify…

    25 votes

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  20. Wäre es nicht sinnvoll die Wortfilterliste auch beim Abwehrmodus beizubehalten und nicht beim deaktivieren wieder zu löschen?

    1 vote

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    0 comments  ·  Mod Tools  ·  Admin →
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