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Customer Experience

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Customer Experience

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494 results found

  1. Can you please consider adding the functionality to auto block certain types of streamer (i.e. vtuber, etc)? I have nothing against it and I'm happy others enjoy the content but it's not something I'll ever watch and as you can already filter out certain tags like ASMR, etc this feels like it would take very little to add this functionality. Many thanks for your time and consideration.

    1 vote

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  2. 配信のアーカイブで、コメントがかなり遅く流れてきます(4〜5分くらい遅れてコメントが流れてる)。この点も直して欲しいです

    ・iPhone 18 Pro
    ・iOS27.2
    ・TwitchのVer.31.9
    ・空き容量 360GB程

    1 vote

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  3. I wish i can move and resize streamer cam because sometime they are too big and/or blocking the view i want to see.

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  4. One of the biggest annoyances I have with Twitch Drops that I think drastically needs a re-work, is that sometimes they only have one or two streamers and the drops are unique drops for just that streamer, so the only way to get the drops is to watch that one streamer who is playing that one game. Then you go to the streamer's channel and he's playing a different game with drops off. Then you go another day and the same thing. And another day and the same thing.

    Twitch should make rules with their streamers when offering drops that…

    1 vote

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  5. I must say I was geniunly suprised to find this setting the other day, and I just wanted to say: thank you for that

    personally I'm no fan of the .gifs feature and I'm SO glad it's only for T2 & T3 subs, but I know many people love it.
    so, I'm very happy to have the option to just turn them off.
    thank you Twitch.

    1 vote

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  6. Hi Twitch team,

    I'd like to suggest a feature called Twitch Shuffle that automatically switches between a user's favorite live streamers at a customizable time interval.

    Viewers could select their favorite creators, choose how often to switch streams, and automatically skip anyone who is offline.

    This would make watching Twitch more convenient, help viewers discover new creators, give smaller streamers more exposure, and potentially increase watch time across the platform.

    I believe Twitch Shuffle could be a simple but powerful addition to Twitch that benefits both viewers and creators.

    Thank you for considering my idea!

    1 vote

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  7. https://link.twitch.tv/AffiliatesFees redirects to https://help.twitch.tv/s/article/affiliate-onboarding-guide#fees , but it should probably redirect to https://help.twitch.tv/s/article/payout-details-faq#fees instead. When I found this link, it was in "For details on payout fees per payment method, click here," so I think it should straight to the list of fees. Plus, its current target (Affiliate Onboarding Guide) doesn't even have a fees section.

    1 vote

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  8. Get rid of the "Shopping" and "Gambling" category. If I wanted to shop, I'd visit Amazon. I come to Twitch to watch people play games, create things, and to have a sense of community. Not to watch scammers shill their terrible products or watch 30 year old techbros attempt to entice kids into gambling. PLEASE. Stop trying to turn things I love into a marketing maneuver.

    1 vote

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  9. Include a timestamped link to the VOD when you are gifted a subscription in the notification. An easy way to click the notification and be linked to that moment. Rather than having to scroll through the VOD.

    1 vote

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  10. There are annoying and intrusive buttons that overlay the right side of the screen on mobile that need to be removed.

    1 vote

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  11. I constantly have to search for my games in the general drop list, which is inconvenient. It would be great to add the ability to add games to “Favourites” so that they appear at the top of the list or in a separate “Favourites” tab next to “Inventory” and “All Campaigns”.

    1 vote

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  12. there's an issue with a compressor on twitch, when I switch it on while im listening to music on stream strange noises appear instead of boosted sound

    1 vote

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  13. 希望在觀看直播時,可以選擇聽遊戲音樂或直播主聲音或兩者都能聽到,因為有時候非常單純的想看遊戲內容但是直播主會很熱情的跟觀眾聊天,我認為對於只想觀看遊戲內容的觀眾有一定程度的困擾,非常多時候直播主的語言無法與觀眾互通,正因為這樣所以會更困擾。
    總結:
    希望能夠讓觀眾自由選擇能夠聽到的聲音來源,如:僅遊戲、僅直播主、或者兩者都收聽

    1 vote

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  14. Roller Derby Teams from across the globe are moving to twitch for live streaming. It would be nice to have video suggestions and to be able to search for other roller derby content on this platform.

    1 vote

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  15. I understand that there is an Algorithm or something that dictates when smaller streamers have the lower quality options for viewing. This should be default for ALL streamers. I feel like the option for streamers to be able to stream in lower qualities besides just 1080p should be allowed for Smaller streamers as well, not just Partners. A lot of people still don't have internet good enough to stream/watch in 1080p... letting smaller communities have that option as a default would not only help them find/attract more viewers and grow their communities but it would also be a benefit to…

    1 vote

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  16. It would be nice to not have audio muted when playing the American National Anthem. Each time it is played in our stream it's erroneously tagged as "Goodnite, Dr. Death by My Chemical Romance."

    The content skimmer or algorithm or what ever it is needs fixed as it gets annoying having to regularly submit a copyright content dispute for attempting to honor our country. Even if it's just fine tuned for items like legally obtained versions of the National Anthems of different countries.

    I could see if it was something like the Jimi Hendrix version that was getting tagged all…

    1 vote

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  17. First Some Context

    My ad revenue has been getting cut by twitch !
    pretty sure this is due to someone hate reporting me on repeat so my following disappears. twitch has done nothing about it besides doing investigations and not telling me anything, then after 2 weeks my revenue will return to normal (but still lost 60% of my revenue for those 2 weeks) untill the next hate reports (normally 2 days later), then all of this restarts!

    Always the same response! make sure to read the tos etc etc

    I am one of the few in the category i…

    1 vote

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  18. How to suggest a category for all VR Games & How to suggest a game to be added / Im thinking BanterVR - Also please have email support in addition to this uservoice and support system, it seems cluttered and confusing.

    Also, if I am logged into twitch, I should automatically sign in to twitch support.

    Much Love & Best Regards
    JB

    1 vote

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  19. Integrate an AI-driven bot with Twitch's complete information, encompassing TOS, CG, UserVoice, etc. Enable universal access for users to simplify navigation, explain rules, and assist in finding the right channels for specific feedback. Leverage the capabilities of AI to enhance user experience across Twitch.

    1 vote

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  20. Make it able to mute video, so sound only, to limit data transfer.

    1 vote

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