Protect streamers by preventing any access to channel for banned users
This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.
Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection against abuse as well as preventing intrusive bots from squatting in channels without permission.
The proposed changes are:
1. A banned user is prevented from connecting to a channel's chat completely, which means their name does not appear in the list of viewers.
2. A banned user is prevented from viewing the stream itself, on site or using other means.
3. A banned user is blocked from subscribing and following, and will be automatically unsubscribed and / or unfollowed.
4. A banned user is prevented from viewing any other channel information and content, including the streamer's panels, VODs, clips, followers, and followed accounts.
5. A streamer must be able to toggle an option to treat logged out viewers similarly as a banned user, preventing any access until they log in.
Additionally, to prevent excessive account creation, the following measures should be implemented as well:
6. Accounts need to be verified by e-mail.
7. Limit the amount of accounts per e-mail, to 1 or at a maximum 2.
8. Limit the amount of accounts that can be created from a single IP address per day.
Thank you for your consideration.
We’re happy to announce that we have released an additional update to address these concerns. Streamers can now prevent their banned users from watching their livestreams. You can find and turn on this feature in the Moderation settings section of the Creator Dashboard, through the “Stop banned users from viewing stream” toggle.
Please note, this update 1). does not prevent users from watching livestreams from an incognito window or while logged out and 2). does not prevent users from viewing VODs, clips or highlights. We plan to explore extending the functionality of bans further, including but not limited to preventing VOD and clip playback.
In addition, we’ve made an update so that users that are blocked will now automatically be blocked from watching a streamer’s livestreams.
We will leave this thread open for your other points regarding preventing view of other content types and account creation.
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ActiveB1t
commented
To anonymous, if you've actually read the proposal you'll have noticed these are measures to help protect streamers from stalkers and harassment, which is made easier by the current state of the platform which allows near anonymous accounts.
Other problems, however valid, have no bearing on this.
How coincidental is it the only negative comment (so far) has been made by someone anonymous? -
Anonymous
commented
Why put effort into measures that can be easily and quickly circumvented & most people are already aware of how to do this? It's like being a radio station - you can add all these preventative measures, but you can't stop idiots from calling the radio station short of taking away all the phones nearby. Even then, they can still listen to the radio.
You're asking for a private streaming feature and it's just gonna cause problems down the road. There's enough issues with copyrighted stuff and trolls re-streaming adult stuff.
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catfishsushi
commented
The complete cutoff from banned profiles is good security, as today, I had a Ubuntu Host Spider Bot named "electricallongboard" and other such Bots, turn back on my turning off of channel auto-hosting, and a bogus complaint about music rights in War Thunder, was there. This must STOP, who owns TwitchTV? the Rightful Creators? or the Bots?
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Ravenhart
commented
This is a good idea but maybe it shouldn't be the same as banning. Maybe a "block all contact/communication" feature that could do all this. Banning from a chat is a lot different than blocking someone from everything. Accidental bans happen and making banning do all this effect too many innocent ppl in the end.
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DancingViru
commented
I second all of this. The community guidelines imply that it's the streamer's responsibility to have the chat moderated but these kind of loopholes allow abusers to continue harassing & disturbing the broadcasters & the chat. Which is why it's essential for the broadcasters to have the option to deny channel content for different types of viewers!
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VaughnWhiskey
commented
When you ban someone, they should be banned from viewing your stream as well as not being able to chat in your chat
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Fancy_That
commented
So we do need some security measure like this.. How about banning the IP?
It isn't fun being stalked online, and have players follow you in the game griefing you from lobby to lobby non-stop for like two days in a row. I already "reported" the individual for this, but he/she will be able to view my stream if they (Twitch) do not take the situation seriously, and he/she will continue to stalk I, and another streamer, in game. It's a pestilence, and harassment. If they're not going to give some sort of measure in somehow banning an individual from accessing another's stream to stalk people, then I hope Twitch perma bans this individual. It's just flat out creepy.
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darthclide
commented
@LordBoogzor but this ties into Twitch's complacency about updating their flawed whisper system. It doesn't matter if the OP suggestion is accepted, when they can simply whisper anyone on all of twitch even if they were banned from ALL streams in existence...
That being said, I firmly believe that trolls get a kick out of getting a notification from a stream they are banned from, watching a stream they are banned from, and seeing a chat they are banned from. The icing on the cake is whispering insults to viewers such as "this streamer is a pedophile". Please Twitch, help the small streamers!
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Bul
commented
Hej there, yesterday i had a troll in my channel. Nothing special...
Ignored him, banned him without reaction. Done
5 Mins later hes back with a new account. 1 sentence - banned.
5 Mins later hes back with a new account. 1 sentence - banned.I know, it is not possible to turn this off, but why does a Ban not include the ban of the Ip? Yes, the User could restart his Router/modem, get a new Ip and come back, but this would be a lot more work then just creating a new account.
If this is possible, maybe this would be an idea to make the life of trolls harder a little bit.
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Ollee64
commented
Host ignore would be nice at a twitch level, especially if it was parallel to banned user accounts, but blocking a viewer from watching your stream will never be implemented. It has been discussed elsewhere on here, just look for IP Ban or something in the search on the right and you'll find that that feature is infeasible.
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thefredski
commented
It would be nice to block a specific user to host and even view my stream. I worked hard to get my viewers and for someone who is mean to me, doesn' t deserve any followers or viewers watching my stream.
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LordBoogzor
commented
Good idea but all they have to do to get around it is to log out. So it would not be so effective imo. It would need an IP ban option for it to really take effect.
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Lewis
commented
Shadow banning would be nice, their messages appear to send but don't, and the stream appears online for them, but it's not the actual stream.
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aperez8696
commented
Anonymous, yes, something like that (stream ban, full ban) should be a possibility (hopefully) in case we get any stalkers or rude people coming back and trying to cause more uncomfort on the streams.
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UncleStanBana
commented
This is totally a great idea, but I consider calling this "getting stream banned" like Twitch should have a streamban button. I believe ya dude.
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aperez8696
commented
Shad0w1988, that is true, but if they keep it up, then we can report users, and they might get IP Banned or Suspended from gaining access to Twitch's website.
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Shad0w1988
commented
they just make a new account if they get fully banned
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aperez8696
commented
There should be a new ban feature in which broadcasters and moderators can "fully ban" a user from the stream by stopping the video stream, removing them off of the viewer list, and hiding both the video and the messages in the chat (Basically give them a blank page with the message saying "You are fully banned from this channel.") so that banned users won't have to stalk broadcasters or cause any rude behavior on their streams anymore.
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Anonymous
commented
Yes, they could. Which is what they do now, except they're able to completely watch the stream whether they take the time to create a new account/log out or not.
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Anonymous
commented
Instead of just having them removed from chat, isn't it sensible and possible to have banned and/or blocked users completely removed from the channel altogether instead of just from chat? This would be separate from time outs and purges, and would be intended to keep harassing viewers from being able to use donate links (unless saved elsewhere) and from watching the stream at all. (Unless a new account is used obviously). Like, maybe a button that allows the streamer/editor of a channel to full-ban or full-block the specified user.