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  1. 1,802 votes

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    Relevant Update  ·  Twitch responded

    We’re happy to announce that we have released an additional update to address these concerns. Streamers can now prevent their banned users from watching their livestreams. You can find and turn on this feature in the Moderation settings section of the Creator Dashboard, through the “Stop banned users from viewing stream” toggle.


    Please note, this update 1). does not prevent users from watching livestreams from an incognito window or while logged out and 2). does not prevent users from viewing VODs, clips or highlights. We plan to explore extending the functionality of bans further, including but not limited to preventing VOD and clip playback.


    In addition, we’ve made an update so that users that are blocked will now automatically be blocked from watching a streamer’s livestreams.

    We will leave this thread open for your other points regarding preventing view of other content types and account creation.


    https://x.com/TwitchSupport/status/1712166618594259237?s=20

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    darthclide commented  · 

    It is kind of ironic that this original post is about dealing with harassment, but Twitch won't ban commenters who are cyberstalking and making threats in this very thread...

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    darthclide commented  · 

    Paragraph after paragraph that translates to "I don't like it when people don't like me". There would be no harassment if you just moved on from that channel. But since you insist on trying to weasel your way back into the stream, you act surprised when people are toxic toward you.

    And no, there are ZERO rules in the TOS saying what a streamer can and can't ban a viewer for. There is however a rule talking about harassment. Which is exactly what you are doing when you can't just leave a streamer alone after they ban you.

    Furthermore, if the stream truly is abusing viewers, then that same stream is also likely doing hate raids. Which means trying to turn this into a "viewer victim complex" makes no sense.

    If Twitch dealt with hate raids and other abuse towards streamers, I guarantee you that the only viewers left complaining about abuse, are those who need to grow up and learn how to behave.

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    darthclide commented  · 

    @NightmareJoker2 Nothing you said has anything to do with a streamer banning a viewer. What you are talking about is general harassment and bullying. You can still report channels on Twitch after you were banned. So your idea that getting banned gives viewer no recourse to file a report is a straight up lie.

    And for the record, a streamer has every right to ban a viewer. No matter if the reason is just "they are annoying".

    Overall, Twitch needs to take bullying/doxxing more seriously. And while I find it incredulous that you think the problem is a 50/50 split between rude streamers and rude viewers, I do wish Twitch cared more about the people who are threatened on a regular basis and Twitch does nothing to solve it.

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    darthclide commented  · 

    Reminder for everyone here that GUID bans have existed for many years. By banning a device, it makes it almost impossible for a person to get around that ban. And let's face it, 99% of the trolls won't have the skill to bypass it, or the money to buy a new device.

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    darthclide commented  · 

    I have already mentioned GUID bans which I think would satisfy everyone on this thread.

    But there is a small problem with rainbow's idea: You still have to look at the viewerlist constantly to see the troll who is trying to lurk in your stream. Perhaps requiring users to follow before they can view chat?

    If anything, Twitch needs to overhaul their reliance on IRC and design something like what Mixer had which didn't allow people to see or join chat through any method other than loading the channel's livestream. The side effect of this was also a major reduction in bots since it is quite the hassle to load up tons of incognito tabs vs simply writing a script in mIRC to join hundreds of channels in 1 second. The downside of course was that none of your standard twitch bots could work on Mixer since it wasn't IRC.

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    darthclide commented  · 

    d4rkfader You are kind of hijacking a thread about permanently removing banned people from watching a stream by talking about removing perma-bans from Twitch. If someone bans you they probably don't want your support anymore (both financially and as a viewer).

    And I am unsure what you mean by "read-only chat"? You can already view chat without being logged in and sub only mode doesn't stop you from seeing chat? If anything, we need "followers for X amount of time" chat restriction to expand to "can only see other's chat messages after following for X amount of time".

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    darthclide commented  · 

    NeonP1xels Sounds like my suggestion is exactly what you want: HWID bans. This would stop them from viewing or loading your channel from whichever computer/smartphone they are loading it from. The added bonus is that if they naively just jump to another device without logging out on it first, that device will automatically get HWID banned as well.

    But there is basically nothing you can do to stop them from viewing with no account logged in until Twitch adds a feature called "require logged in account to view my stream". But even then, how will you know who the kids are if they don't talk? I guess Twitch could add an option that requires a few messages spoken every hour to watch your stream, but you can see how unfeasible and unfair things get when you want a "perfect" system.

    I think HWID bans + no viewing allowed without an account logged in would help you a bit, as well as greatly help those dealing with severe harassment and doxxing.

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    darthclide commented  · 

    CandiceGardania They can start with the following:

    A. Adding a "logged in only" mode to viewing of your stream. Currently you can have sub only streams, but if they added this mode, the only people who can see your stream or chat, are those logged in with an account. Added to this, they need to ensure that people who are banned can't view the stream anymore. They reported last year that banning accounts now removes them from your IRC (still doesn't stop them from watching the stream incognito) but supposedly were working on making bans stop people from seeing your video.

    B. Implement a HWID ban system. People can fake their IP address and create thousands of accounts, but it is almost impossible to fake your system id. While I could accept the compromise of only Twitch staff owning this tool, I think it would be far better if streamers could hit a HWID ban button, and then any time that person tries to watch your stream on that device, it throws up an error for them. No matter if they are logged in or not. The downside would be that trolls would wise up to this and spend most of their time lurking without being logged in, but the beauty is that if the streamer controls this button, they can hit it on ANY account they deem suspicious. And trolls have to come out of lurk mode eventually. And even if they just whisper your viewers outside of the stream, A. If the person believes the lies and trash spoken by the troll and leaves your stream without talking to you, good riddance. They don't deserve your companionship for being so gullible and ready to turn on you. B. If the person comes to you and says "hey username12345 said this nasty stuff about you" you can immediately hit the HWID ban button for username12345. Now unfortunately they could continue to harass you via whispers to viewers (remember this HWID ban only stops them from accessing your stream and any of its content) but that is where Twitch could add an "Ultimate HWID Ban Request" button. If an account gets 3 of these requests, they are permanently banned from accessing all of Twitch on that device. They could adjust that "3" number to some other metric, but the point is that if they add all of these things I just said, trolls would become almost nonexistent on Twitch.

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    darthclide commented  · 

    @ElleRows brilliant suggestion. One thing trolls love to do is stir up drama and then sit back and watch everything unfold in an incognito window. Forcing them out into the light allows streamers to ban accounts that look suspicious.

    That being said, Twitch could get rid of a lot of moderator struggles by adding a HWID ban system. These kinds of things existed all the way back in the days of Battlefield 2 and I would bet most streamers would be glad to see such a tool implemented even if it slightly invades the privacy of user's systems (similar to steam's hardware surveys)

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    darthclide commented  · 

    ZoeBallz this is why they should have an IP/email ban button that is not a sitewide ban, but simply a ban on viewing/interacting with your stream from that IP address and email. If they want to harass, they have to login to a new account with a new IP address with a new email, just for you to take 1 second to click "IP ban". Guaranteed that only the most stubborn trolls will keep trying, but it would be far better than the current "easy 1 click VPN" option for trolls.

    Or Twitch could do the far easier/better thing which is have Hardware ID bans. Those are very complicated to get around, and the best part is that trolls might not realize they are on the HWID banned list. Aka if they don't logout of their account or change IPs, that new device they hop onto will also get automatically blacklisted.

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    darthclide commented  · 

    @LordBoogzor but this ties into Twitch's complacency about updating their flawed whisper system. It doesn't matter if the OP suggestion is accepted, when they can simply whisper anyone on all of twitch even if they were banned from ALL streams in existence...

    That being said, I firmly believe that trolls get a kick out of getting a notification from a stream they are banned from, watching a stream they are banned from, and seeing a chat they are banned from. The icing on the cake is whispering insults to viewers such as "this streamer is a pedophile". Please Twitch, help the small streamers!

  2. 58 votes

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    darthclide commented  · 

    @b3ck Yes, your whole post is talking about encoding when all I want is a bonder running on an ARM device. Specifically with the hardware/software I mentioned in the previous post. Not everyone can afford a jetson nano (or any "cheaper" alternatives). And not everyone wants a cable to be plugged into their phone from the starting of the stream to the finish. (I assume unplugging things and plugging them back in does not go over well with srtla mid stream)

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    darthclide commented  · 

    @b3ck Yes obviously srtla would not provide internet. Sadly this does not address my concerns of battery drain + requiring a cable to be constantly plugged into the phone.

    I tried asking on belabox discord, but so far no bites on my request for a walkthrough on how to set up bonded SRT between a raspberry pi 4 and OBS Studio running on a Windows 10 computer.

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    darthclide commented  · 

    @b3ck A decent solution yes, but I would be more excited to have 3 WiFi connections bonded because then you wouldn't have to worry about weird powered-usb-hub passthrough issues, as well as intense battery drain on your phone due to sim usage. Not to mention the clunkiness of requiring a usb cable plugged into your phone 24/7.

    An even better solution would be someone getting SRTLA to work on any router/arm device. This way you could buy a router that allows 3+ usb ethernet connections, power it with a 12v portable battery, and never have to worry about power pass through problems ever again.

    I look forward to the day I can replace openmptcprouter with a piece of software that does SRT bonding which can also be updated. (Many SRT options out there are often multiple versions behind. I want to be on the latest version released on github the second it releases)

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  3. 922 votes

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    Relevant Update  ·  Ana responded

    We apply IP bans in Chat based on users' Moderation actions in certain cases. We don't currently plan to publicize the logic we use because we think it would make it easier for bad actors to bypass the restriction.

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    darthclide commented  · 

    For your first case christy, are you saying that people who randomly get banned should be allowed ways of bypassing that ban? Simply because to you it appears like a random ban? What kind of reasoning is that?

    And as for your second case, if you are talking about a streamer finding out a viewer is colored/homosexual, and then banning them for it, I don't know of anything in ToS that gives a list of things streamers are allowed to ban for or not. They can ban you for choosing a pink color for your name and they won't be in trouble for it.

    So if streamers are allowed to ban people for any reason, why can't they be given tools to stop that person from watching/interacting with the stream? And considering 90% of bans happening on Twitch have very good reasons, I am unsure why you are rushing to defend the 10%.

    And as a sort of *bump* to my earlier post, I reiterate that what is needed is not an IP ban system. We need GUID ban system. It is easy to change email addresses. It is easy to change your IP. What isn't easy to do is buy a new device, or spoof your GUID.

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    darthclide commented  · 

    Give streamers an IP ban button. To avoid bots abusing it, Twitch looks at a combination of x follows, x hours streamed, x average concurrent viewers, and x subs and makes a determination if the streamer gets access to this button. Aka, if someone has streamed for thousands of hours, and has 5k followers and 100k total views but 5 average concurrent viewers, they get it. But if someone has 75 average concurrent viewers + many subs, but only 5k total views, they also get it.

    Twitch compares the IP to a database to check if it is a VPN, dynamic, or static IP. Depending on which it is, the IP ban can last between 3 months to 12 months. The IP ban request will only be accepted if the account in question has received x number of IP ban requests (could set it at 10). The IP ban will automatically be accepted if more than x accounts have been made on that IP address (the number would vary depending on if it is a dynamic IP or static IP).

    Even if Twitch does not grant the sitewide IP ban, as soon as you press this button the following occurs:
    That IP address is no longer able to view or join your channel. That means you can't see chat messages, can't see the viewer list, and can't see the stream from that IP. As soon as you type in that channel name, you get a 404 error and literally can't even see the panels.

    As another feature request said, you could bypass all this IP ban mess if you implemented a hardware ID ban system. This would heavily cut down the ability for people to dox and hide behind VPNs.

    To anyone reading this, please feel free to make suggestions or corrections to my idea in the comments. The aim is for better troll management for us streamers, since Twitch seems to only take reports seriously from bigger channels, Twitch staff in the back pockets of streamers, or those with a good enough dox/harassment story.

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  4. 1,029 votes

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    187 comments  ·  Safety » Bots  ·  Admin →
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    Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year. There are a few steps we’ll have to take to solve this problem in a way that will work for all streamers, but we understand the severity of the issue.

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    darthclide commented  · 

    "It is not possible to retrieve compromising or sensitive information by lurking in chat."

    Ummm, you can literally log all messages with a basic script. Aka data mining. Aka, hoping someone slips up and reveals a bit too much information.

    I find it fascinating how you honestly think these bots can never be used maliciously, when only a few seconds of critical thinking debunks that idea.

    The fact is, Twitch needs to strengthen their bot rules so I don't have to go to a third party website and check if the lurker in my chat is a bot I need to ban.

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    darthclide commented  · 

    Exactly @Ay Jay. I have been requesting this for years now. While it won't stop trolls from finding ways to harass the stream, it will make it much much more difficult.

    In addition to this, the whisper system needs to be tied into bans. It should at least warn a user that the whisper they are receiving, comes from a user who is banned in a channel that they follow. Even better is if the streamer can customize the warning message. For example: "This user was banned from darthclide's stream for non stop verbal abuse and doxxing" or "This user was banned from darthclide's stream for racial slurs".

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  5. 15 votes

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  6. 19 votes

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    darthclide supported this idea  · 
  7. 283 votes

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    darthclide supported this idea  ·