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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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791 results found

  1. Basically:
    If an username isn't available, allow the user to apply to a queue list of it, and the user will be notified when that username becomes available and allowed to confirm or decline the change. But here's a little few extra things:

    1. New users cannot join the queue for six months.
    2. Email needs to be confirmed.
    3. Having a confirmed phone number bumps the user up in the queue over those who haven't confirmed the phone number. 2FA bumps them further.
    4. If the username applied to belongs to an account that has gone inactive for a year (that is to…
    2 votes

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  2. Hello. I have a problem. My account was suspended on the 11th of this month. The next day they returned my account. And they still don't pay me for the month. I wanted to know when they pay me each month. I had already sent a support and it won't let me send another. I hope you can help me. Thank you

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Streamers banned/suspended from the platform receive vague details about when and what they are banned for. There needs to be a more detailed description of what/where and WHEN the violation occurred and actual details to prevent it in the future.

    Twitch has stated that they are working on transparency for what they are doing on the platform, and we need transparency on what violations, if any have occurred and how to correct them.

    2 votes

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  4. Users should be restricted to one Username.

    If you require 2 accounts your already suspect.

    Saying you need a personal and a professional account is countermount to the reason there is millions of accounts. however, If you need a way for someone to have a professional and personal username allow for just that TwitchPro and TwitchViewer accounts.

    Alot of social media sites use a one account or rather 1 username rule.

    There is no good reason for needing a second account registered to the same email address. This stops users from being banned and creating a new username to go…

    4 votes

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  5. I noticed I cannot edit or add streams on mobile unless I use the website. I would really like the feature added as I am sure many streamers would.

    It just seems odd that it’s not possible yet unless I have missed it somewhere but in that case. It’s not easily accessible then. Maybe add a shortcut if it is already added?

    4 votes

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  6. Please review the current view on blocking user accounts. In the last few weeks I received two 14-day long bans simply because people joked around "what's gonna happen" and reported me. Appeals rejected both times. Sad thing is, I know about approx. 10 people experiencing the same thing. Something is obviously very off on Twitch these days...

    2 votes

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  7. I submitted an appeal for my account (crowdog69b69t) because I was wrongfully accused of being a bot and or a automated account. I'm so frustrated because it took one day to be rejected for a warning that I got back in november, but it's been over a week and I still haven't gotten a response from my appeal for my indefinite suspension. I am victim to a false report and I'm not sure how many people are targeting me. I want my account back immediately. I am most definitely a real streamer and i only use one account to stream.…

    3 votes

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  8. When using the Twitch app for Android, all of the people I follow who are live are shown at the top of the follows page. However, currently they're shown in a fixed order, which is highest viewer count to lowest viewer count. My feature request is being able to change the order they're displayed in.

    Most of the time I tend to watch streams with lower viewer counts, because the chat isn't so overwhelming for me as an autistic person when there are fewer people, and streamers are more easily able to engage with chat in such situations. Currently, this…

    5 votes

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  9. Хочу добавить номер телефона, но не получается пишет
    "Ошибка подтверждения
    Произошла ошибка. Повторите попытку."

    5 votes

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  10. Hello, for better 2FA, please allow us to use hardware 2FA Security Key such as YubiKey’s to protect and secure our Twitch accounts please. Thanks!

    6 votes

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  11. 希望效率能够更快一些,我是第一次领取掉宝物品,但是对我的感觉不太友好,都三个月了获取到的掉宝物品,还是没有到我连接的游戏库存了,对于第一次接触的twitch来说,感觉上当了,掉宝活动只是一个吸引流量的一个噱头。

    4 votes

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    0 comments  ·  Connections  ·  Admin →
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  12. Language English (Translated by Google Translate)
    Evening for you
    There are a couple of ideas on how I could improve Twitch Support:
    - Add "Write to chat"
    Is it possible to make it so that every person who has a question about him writes directly in a chat with the Twitch Operator? I wouldn’t want to answer by mail, as it takes time and you wait for a response, if they answer it.And to make it convenient in different languages.
    - Add "Contact live."
    Again, is it possible to add such a point? To respond live, and not feel like…

    3 votes

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    3 comments  ·  Other  ·  Admin →
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  13. Why do I have to use just SMS code login options when I went through the process of verifying my email. I should be able to chose SMS or email verification and if I'm trying to change my SMS code phone number why does it send a code to the phone number I'm trying to change? why not send a email to my already verified email. When I'm trying to disable 2FA why isn't there a option to disable it via email as well? Also if you no longer have your phone number you had when you made the account…

    13 votes

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  14. Back in May of 2020 @sehmerschoo shared this post:

    "Stop Code Verification

    Don't ask me at every login, for the **** verification Code !!!
    I dont need an E-Mail for every login."

    A VERY reasonable & much needed request! However, your employee @mouse (hopefully FORMER employee, as her profile went 404) decided to not only DECLINE his request, but went on to BLATANTLY LIE to us all on Twitch's behalf:

    "You will only receive a new device verification email if you are using a difference device, use incognito, frequently clear your cache. Otherwise, this is a security feature meant to…

    4 votes

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    0 comments  ·  Login  ·  Admin →
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  15. I have editor role in a friends stream as well as VIP at the end of the stream i hadnt closed the window as i was in a game one of the mods told everyone to go to sleep and i jokingly typed out make me to which he timed me out for 1800 seconds a funny joke but I then tried to switch over to the video producer tab to see what i could make from todays stream to find i didnt have permission anymore I dont think this is intended affect since i still had VIP and it…

    4 votes

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    0 comments  ·  Bugs  ·  Admin →
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  16. twitch chat as an overlay extension.. enable/disable depending on user.

    3 votes

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  17. Users should be given priority to revert back to their old username once it becomes available rather than having to hope they can get it back. Also, users should NOT have to wait 6 months to try to get their name back. They should be allowed to revert back to their old name after the regular 60 day wait for a name change.

    Also, Twitch NEEDS to update the warning when you go to change your username! Saying your username "will be released back into the pool of available usernames after 6 months" is not descriptive enough. I thought that…

    12 votes

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  18. This is a feature I saw eBay use a long time ago when it came to separating Adult Materials from the general categories. I think the same opt-in method can be implemented with Twitch. Users can select/deselect this option from their accounts.

    When Enabled, viewers can search for, find, and view streams labeled as having Sexual Themes. This feature could be implemented on both the Website and Twitch App (Android, iOS).

    2 votes

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  19. iv tried to reactivate my account and done what the email says but its still not putting my sub button or channel points button back on my page iv tried to get in touch with twitch but all i get is a bot that keeps telling me to do the exact same this this will not do so if a real person dose not help then im going to kick.com because twitch has gone to ****.

    3 votes

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    0 comments  ·  Login  ·  Admin →
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  20. Just let me use any password I ******* like, you're Twitch not a ******* bank. I stg The Password Game is easier than the **** you pull. "THiS is ToO SiMiLar to noRMaL WorDS" *****, what normal word has an @ and two numbers? Want me to make it in wingdings as well?

    4 votes

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