The loss of functionality of V10 when compared to V9 is baffling. The redesigned UI is nigh incapable of assisting the user with finding non-live content, since the home, bowse, and category pages now only present live channels to the user.

In the prior app version, all followed channels were listed in a dedicated row about 2 rows below the top/live followed channels row. By removing this and all other non-live content, V10 of the FireTV app delivers an experience that is order of magnitudes more cumbersome to navigate compared to the prior version.

In the updated version users are required to search for individual channels (followed channels included) if they're looking for ANY non-live content, even content they've started watching but had to pause and return to later. Why on Earth should we have to go to the search section and search for any of that content in V10 when V9 gave it to us in a clean and concise manner. Moreover, if we want to know what our followed streamers have recently streamed, we have to search each one individually. And once we've made a decision on who to watch, we get to search them a second time in the same session. It's ridiculous and wasn't so cumbersome in V9.

I could give this a pass if the UI presented the most recent broadcast for each followed channel along side all the live followed channels at the top of the home screen. While still not ideal, at least then I'd only have to waste at most a little time passing through a vod I may not be interested in to get to their profile and find the content I'm ultimately looking for. But I can't even do that, and am instead shoehorned into searching for streamers I already follow.

And to top it all off... The chat history has been completely removed from the vods, and you can no longer send chat messages in the FireTV app.

You also can't force the playback overlay to hide in V10, and instead have to wait 5 seconds for it to disappear on its own. Before, in V9, you could hide it without delay by pressing down

Why has so much functionality been removed and the user experience worsened so tremendously?? Keep V10 and give us back V9!!!

As of 7/18/2022 the twitch app on FireTV cannot follow raids into other channels. When a stream enters a raid the app gives a Stream Ended notification with options to either go to the previous streamer's profile or return to the home page. If nothing is selected the FireTV goes into sleep mode.

Additionally, the preview image/video displayed for each stream in the home menu is now a static image from when I first logged in with the new version of the app. All the channel previews have been the same images for the last 3 days, which means that I MUST enter a stream to see what's being shown, and usually wait through a 30 second ad before I can even know what I'm going to be watching.

It's kind of crazy how in the last 3 years the app has gotten progressively worse. It certainly feels like FireTV users are being phased out and forced to buy different devices. Literally none of this was an issue last week, and now it is.

With the latest app update (on or around 3/30/22), when a channel loads on the FireTV app, the UI loads in front of it.

The screen is obscured by a somewhat opaque black layer, which covers or hides the content. The channel name and information about the channel as well as action buttons (settings, show chat window, report) appear as part of this interruption.

BUT YOU CAN’T CLOSE THE UI IMMEDIATELY, to get to the content faster. This is incredibly frustrating.

In the previous version it was awkward, but at least doable, either by pressing up or down while on that menu (one or the other, depending on unknown factors).

Here’s the thing: I didn’t select the channel to see your UI - I selected the channel to see the content the channel provides. Your UI interrupts that, obnoxiously.

It was just as obscured in the previous release, but I figured a work-around to get out of it - pressing up or down while one of the buttons was selected, immediately after the channel loads.

But now I can’t even do that.

Honestly, it hinders my experience on every channel now, right when I land on the channel. And I am not patient enough to wait - I’d imagine most of your user base is the same (i.e. impatient, want to see the content as quickly as possible).

Solution: when I select a channel on the FireTV app, and the channel loads, DON’T show the overlapping UI by default. Only show it if I hit up, or left, or down, or right, or OK. That way you can leave the Back button for what it’s meant for, give users access to the UI buttons when needed and stop irritating me by covering the content I want to see immediately.

Seriously, it’s like trying to see over a tall guy’s head in a movie theater. And every time I get situated but then happen to press a remote key accidentally, the obstruction pops up again and can’t be immediately dismissed. It makes Twitch look like laggy, outdated fecal matter.

There may be an even better way to solve the issue, but the problem is the same: don’t obscure any of the content or hinder me from consuming it, at all, until I deem it necessary and need to do something else (like open the chat).

This is frustrating me enough to just go watch Netflix, or YouTube, or some other form of entertainment instead, and especially to stop paying for a no-ads Twitch subscription. I consume content to feel good as quickly as possible; and this bug gives me a bad taste in my mouth immediately, on every channel I load.

Please fix this quickly.

I been thinking about the tv experience and how not many user really use it to much but I think some small improvements and innovations can change people perspective, maybe we would use it like direct tv, but instead of movies you will have content from streamers, also you should implement that when put your twitch account on the tv your twitch phone app would synchronize and be the controller of the site, you should also include something to change the tv channels, maybe two options one to change between channels you follow and the other option to do a “discover new channels”, it should work like tik tok algorithm where it shows random content, it can be someone huge or it can be someone small, it would show you random channels so small channels can have more chances to grow

Please fix whatever is wrong with the Twitch Samsung TV app available on their hub. The Twitch app works fine on our Sony and LG tvs, but on the Samsung (my main tv) it can't stream over 480p without buffering. I've went through every trouble shooting thing under the sun, including with their techs. Reinstall, uninstall, reset, one foot in, one foot out, did the hookie pookie and turned it all about. Nothing helped. I'm also a Twitch streamer and like to watch parts of my streams with my family on that tv. Think of the children...

I've tested every variable that I know to test, that they knew to test, and their techs recommended I try to contact you guys because they don't give a rip I guess and thought I somehow can do better than Samsung at getting your attention. Seems legit.

I know you guys are probably busy, but an actual well performing working app on Samsung TVs would be a good thing I imagine for the platform. 'Merica

I have several suggestions for the app:

1. They should show more followed users who are online broadcasting, since only 10 or 15 appear and the other online users with fewer viewers are not shown, only those with the most appear, the rest have to be searched manually.

2. Allow replays and clips to be viewed from channels and save progress.

3. That the order in which the lists appear down can be modified or that after showing those followed online, the next one shows the categories.

4. That the framerate for streams that have 60fps be fixed, at least to fix the image quality a bit on 4k TVs

Would appreciate to have an additional option to choose to the latency / lag on the LG TV app. I noticed that on the Twitch app on my mobile, I get a twitch stream around 4-5 seconds ahead than on the LG TV.

I appreciate that it is possible to select video quality like 360p, 420p, 720p, 1080p, etc. But currently, I do not see an option to get a faster latency from the streamers stream. The value here is getting to discuss with chat as real-time as possible. Since topics jump quickly the bigger the viewer count, sometimes the discussion has already finished before it even is heard/see on the video part on the stream on the LG TV App.

Again, I appreciate the improvements you have made to the LG TV app but would appreciate if we have the capacity to add this feature.