A More Detailed Description of a TOS Violation for suspended/banned streamers.
When a streamer is suspended or banned, that streamer has no idea what the actual violation was and when it took place.
The violation is too vague and doesn't offer any specific details to the streamer and they have no idea when the specific violation took place. This is something streamers need so they don't make the same mistake again. If the TOS and Community Violations are being clarified, the same should go for the reason why a streamer was banned.
A clearer understanding of the rules should come with a clearer understanding of when a violation occurred and will add the streamer in correcting the issue so it doesn't happen again.
The notice of a ban/suspension should have more detail. An Example:
[title or section of the TOS/Community Guidelines in violation]
[Date(s) of Occourance]
[Screenshot or sample clip of the violation(s)]
[suggestions (if any) of how to correct the issue]
[duration of suspension/ban or indication the ban is permanent]
This example format would provide the suspended streamer with the proper details to correct the mistake and avoid doing it again in the future. This information would only be viewable to the suspended streamer via the email, as a respect to privacy and the per-case basis on Staff enforcement.
GodOfKnockers
shared this idea
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Gamabunta00
commented
100% agree, even as just a consumer of content on twitch, it is very VERY frustrating when someone you watch is banned and genuinely seems to have no idea why.
I would go as far to argue that there should be full transparency for both consumers and streamers on exactly why in the specific case they were banned. Because doing it on a case-by-case basis while also being vague on how the TOS was violated only serves to foment the frustration of all parties involved. It is creating toxicity where there does not need to be toxicity.
Even if it ends up being a controversial decision, it can help set precedents for all parties that can be easily understood and applied to future situations, making the process more fair to all parties and giving the streamer the chance to learn what twitch specifically views as unacceptable behavior.
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bananas
commented
i agree with this in theory, but the asmr and hot tub streamers know why they got banned, choose to ignore it, and continue turning twitch into chaturbate.
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210LG
commented
I can agree with this. Making it CLEAR on what and where the violation occurred, and steps to fix it would be ideal. That way things wouldn't be left up in the air to figure out as well as ease the streamer's frustrations.
The other reason this is great, is because it would also require those who make these decisions properly communicate instead of just throwing a ban out there. That also includes when a streamer makes an attempt to appeal as well.
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GodOfKnockers
commented
I need to interject here. As long as people are using the service, we are all subject to the same standards - The TOS and Community Guidelines IS the standard. The reason it's a Per-case basis is that not everyone does the same thing the EXACT same way.
This is about being more clear and precise about why someone got banned/suspended. If the same number of people were doing the a similar thing, and one of them went too far, based on the "hard line" stance, then everyone else that was doing that similar thing would also be banned even if they weren't in the wrong. That's "blind mass banning", and you don't want that.
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Dino_G_How_You_Doin
commented
Oh **** yeah. Everyone should be held to the same standard, and everyone should be given a clear explanation of each and every violation as well as being given the opportunity to correct/remove the violating reason from their streams instead of receiving a ban without explanation.
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r0rw
commented
Twitch isn't consistent. It's a shame. They want the streamer money but show their contempt for them at every turn.