Report names that are incorrectly caught in your filtering process.
I have found a username that appears to be available but is blocked within your system due to an error.
The error shown is: "This user name may be offensive and is not allowed."
I have attempted to report this several times since October and have been met with the same policies regarding recycling and name changes when it does not apply to this situation.
If there is one name that is incorrectly being caught in your filter I'd assume other users may have this problem as well. If a username IS available and IS appropriate for use then I believe there should be a way to say so.
Hey there,
What username are you trying to use that is getting caught? I can reach out to our team to troubleshoot what's going on with this.
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NotYourTHERAPlST commented
@dowski Hello... I have not heard back
It is coming up on a year that I have had this issue with no attempt to be helped whatsoever
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NotYourTHERAPlST commented
Hello again!
Is anything being done about this?
I've provided more information and have been dealing with this issue for 7 months now. -
NotYourTHERAPlST commented
@dowski
The username is "NotYourTherapist"
My current name is avoiding the filter by replacing the I with an L.
Thank you so much for looking into this for me.