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Safety: Bots

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Kick unwanted users/bots from Channel COMPLETELY!

Dear Twitch,

We are now dealing with a new threat of bot accounts. These accounts sit lurking in channel, possibly logging info of either streamers or chatters. They may be using this info for giveaway sniping, or possible future bot attacks, including viewer bots, follower bots, and even spam bots. They sit there and do nothing, they follow us to other streams we host/raid. We ban them, not like they ever say anything, but to prevent them from spreading, we need a way to KICK THEM OFF THE CHANNEL.

Recently had a run in with "Opentwitchbot" whom acknowledges that they are running a bot in other's channels, but never requested permission to do so, instead, they want us to run THEIR command in our channels to make them leave, which isn't possible on our bots, because our bots are not design for that command, nor is it a Twitch command. I don't know what their command is doing, and I certainly don't trust it. When confronting them on the fact that their bot is breaking ToS, they reported me for reporting them. I requested and stated to them several times, their bot is not welcomed in my channel, and they refused to remove themselves until the end of my stream, waiting for me to host someone and latch on to them, thus spreading.

We've all been noticing another set of bots possibly working together, Faegwent ThisIsMyDevAccount and chatdb, they never speak, but they have hundreds if not thousands of followers, they never broadcast, etc etc, what are they doing sitting in our chat? sending info to these followers? that's against ToS. We the broadcasters need an option to kick them from the page, doesn't have to be permanent, they might have an option to hop back on, but I think we should have some sort of captcha security so they can PROVE they are human, and not a bot when rejoining the page!

Banning doesn't do enough if they can still read the chat and gather the info. Reporting seems to do nothing for the past 2 months of reporting them, from MULTIPLE witnesses/reporters. It's about time we have some control over the unwelcome bot accounts.

Help us help you lessen the load!

Sincerely,
A Hard Working Broadcaster, just trying to stop the spread of unwanted guests.
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Nekomancer_Evei shared this idea  ·   ·  Report…  ·  Admin →
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Planned  ·  AdminShimesaba (Product Manager, Twitch) responded  · 

Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year. There are a few steps we’ll have to take to solve this problem in a way that will work for all streamers, but we understand the severity of the issue.

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  • deivid18_yt commented  ·   ·  Report

    HOLA JO SOY deivid18_yt AMI TABIEN ME AN PUESRTO BOTS EL 10/4/21 alas 3 y 24 del medio tenia 108 seguidores y ahora tengo 205 sabéis alguna manera para eliminar a los bots
  • Gh0Ztlly commented  ·   ·  Report

    Buenas tardes, esta ultima semana me han metido bots a mi canal de twitch. Ya he eliminado la mayoría con una pagina que me recomendaron pero hay algunos que no pude eliminar ya que no apunte la hora en la que me los metieron. Quería saber si es que hay algo que puedan hacer ya que no quiero que mi canal fuera suspendido y mucho menos baneado. Agradezco mucho su atención. Atentamente, Gh0Ztlly
  • Kozaka commented  ·   ·  Report

    Just reported 26 troll accounts created to harassing me, my family or my viewers (real persons created them, they are not bots!). Only 12 Emails I get from 26 stating that my report arrived (where is 14??!?!). Only 6 from that 12 were deleted from Twitch (not telling which one they deleted)....what is with the other 6 reports you get?!?

    Interesting! Works as expected! You could flush down on the toilet your community guideline!
  • GemaPlaysYT commented  ·   ·  Report

    Hola Twith hoy estaba en directo y derepente mas de 1000 bots me siguieron y yo no quiero tener a esos bots como seguidores porque me dijeron en el hat que me pueden banear... asi que porfavor necesito AYUDA
  • Kozaka commented  ·   ·  Report

    @moopod they even gave an award to that bot last year! :) They will do nothing till the company not get any penny from it. This idea will be never made by Twitch I am afraid! :)
  • MrAndersonVR commented  ·   ·  Report

    zlRedman followed me at 12:24am Eastern time on 03/23/2021
    No comments were posted in the chat

    Following that was 18.5+ Followers that issued at 12:25am Eastern time

    Need help to remove them! Otherwise it would take a long while to remove one by one.
  • moopod commented  ·   ·  Report

    Ban ElectricalLongBoard and his bot army.. I can give you the list of all the accounts ;)
  • Jagg753 commented  ·   ·  Report

    Welp! It is 2021 and still issues of bots! I like having zero viewers because then people can search lowest to highest and find me easy and thats a good way to meet some new people! But I am always at 1 viewer. Super annoying. Blocked and reported more then 15 bots and it seems like 1 always comes back. I don't want them here. They just keep coming back in different name. Thanks twitch

  • StarkGamingFR commented  ·   ·  Report

    Hi ! I'm new on Twitch and already have 15 bots on my channel all the time.... Normal ?
  • SUPERBOCAHSAKTI commented  ·   ·  Report

    WE WANT KICK BOTS, LURKER, HACKER COMPLETELY !!! THEY BLOCKING MY ACTIVITY !! MAKE OUR CHANNEL APPEARS OFFLINE EVEN WE ALREADY APPEAR ONLINE !!! UPGRADE YOUR WEB PROGRAM, MAKE BANE LURKER POLICY, AND PROTECT US AS YOUR STREAMER !!
  • silkensniff commented  ·   ·  Report

    Saddestkitty
    Ribotsize
    Linervolatile
    These guys show up to my users in chat (Channel Bots)
  • P0T4T054CK commented  ·   ·  Report

    Aten

    Commanderroot

    Getaffiliated_now

    Ildelara

    Lurxx

    Princess_league

    Scomttv

    Currently all in my chat. all bots.
  • AdmiralNakrul commented  ·   ·  Report

    i would like banned bots and banned viewers to be unable to see the stream at all. such as : not even view the twitch account webpage.
  • 8s0j0s2q4n6d3c0i9l1g5 commented  ·   ·  Report

    @Trevor Here's the part I don't understand:

    1) When you're banned from a Twitch channel, you kicked out of chat.

    2) When you're banned from an IRC channel, you're kicked out of chat.

    So why in the world can't we ban bots to kick them out of chat?

    Of course I think it would be nice to require chat bots to allow people to unsubscribe from their service. But advanced features like that don't seem necessary at all. Just treat bots like users and let people ban them into oblivion. The end.
  • FriedViceCube commented  ·   ·  Report

    these bots now have weirdly ****** names that is disgusting. I don't mind as much the ones like commanderroot but vye_brators and wetgrannies??? Really? Please let us kick them!
  • Matt_Thomas commented  ·   ·  Report

    Wouldn't this just be a cosmetic change?... because there are probably several invisible bots in every channel. Just like not logging into the Twitch site you can read chat invisible, bots can join as an invisible user. They never request permission to do so, and can all be logged everything.

    and you can't ban what you can't see. I assume the long term fix is a lot more complex than people realize.

    As for people saying "so what if you get and extra viewer" - chatters are not viewers. Most of the bots being talked about will not have the video player open therefore are not viewers. They will not raise your placement based on viewers.
  • DJBauer commented  ·   ·  Report

    "Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year." 2019

    Halfway through 2020, and still nothing.

  • fe4rbeast4 commented  ·   ·  Report

    Somebody bought me followers please remove them.
  • WiljaM_ commented  ·   ·  Report

    Why can't it just be that permabanned accounts can not see the channel in the whole Twitch until unbanned? It would prevent any bots from lurking in the chat.

  • Martith commented  ·   ·  Report

    Just over a year later and no word on anything regarding the rampant usage of bots to self advertise and otherwise be pests? Fleas don't do much harm in small numbers. If left unchecked they multiply and become a very serious problem. Bots are no different.

    Even if you changed the bot TOS to require the author to state a clear purpose of the bot and (again, stating CLEARLY) a no-gimik way to remove the bot (i.e. locking it behind a "follower only" chat for example) would prove sufficient.

    The aforementioned change requires no coding, does not hurt the benign bots (which already follow those general guidelines - minus the follower-only chat for a few), and will make us (for the most part) happy as we can remove the bot from our IRC completely.

    Twitch claims they want what is best for the community. The bots are a festering problem and -not- best for the community.
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