Protect streamers by preventing any access to channel for banned users
This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.
Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection against abuse as well as preventing intrusive bots from squatting in channels without permission.
The proposed changes are:
1. A banned user is prevented from connecting to a channel's chat completely, which means their name does not appear in the list of viewers.
2. A banned user is prevented from viewing the stream itself, on site or using other means.
3. A banned user is blocked from subscribing and following, and will be automatically unsubscribed and / or unfollowed.
4. A banned user is prevented from viewing any other channel information and content, including the streamer's panels, VODs, clips, followers, and followed accounts.
5. A streamer must be able to toggle an option to treat logged out viewers similarly as a banned user, preventing any access until they log in.
Additionally, to prevent excessive account creation, the following measures should be implemented as well:
6. Accounts need to be verified by e-mail.
7. Limit the amount of accounts per e-mail, to 1 or at a maximum 2.
8. Limit the amount of accounts that can be created from a single IP address per day.
Thank you for your consideration.
We’re happy to announce that we have released an additional update to address these concerns. Streamers can now prevent their banned users from watching their livestreams. You can find and turn on this feature in the Moderation settings section of the Creator Dashboard, through the “Stop banned users from viewing stream” toggle.
Please note, this update 1). does not prevent users from watching livestreams from an incognito window or while logged out and 2). does not prevent users from viewing VODs, clips or highlights. We plan to explore extending the functionality of bans further, including but not limited to preventing VOD and clip playback.
In addition, we’ve made an update so that users that are blocked will now automatically be blocked from watching a streamer’s livestreams.
We will leave this thread open for your other points regarding preventing view of other content types and account creation.
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AliceDTRH commented
Please block banned users from donating using Twitch's Charity Tool.
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thony654321 commented
Constructive feedback on safety features and workflows involves providing insights and suggestions for improving the effectiveness, usability, and overall user experience of safety protocols and procedures. Here are some key areas to consider when providing constructive feedback on safety features and workflows here https://www.gopromotional.ie/:
Clarity and Accessibility: Ensure that safety procedures and features are clearly communicated and easily accessible to all users. This includes providing clear instructions, visual aids, and easy-to-understand language to help users navigate safety protocols effectively.
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cutepuppys99 commented
@NaikotekiYuko Cheers.
I am with you here. I really do hope we see some more positive changes from twitch.
There are some great Uservoice suggestions I would love to see pushed to live! -
cutepuppys99 commented
@cowgirlcasanova13 Then like I said a few times. ban appeal..
If you think that twitch would deny access to the one function that only exists for the purpose of appealing bans.. which is what you are saying by implying that Twitch will deny access to that function because you are making a ban sound like its all over...
Thats like getting mad over a made up scenario thats not based in reality.sure it will mean some people get a wrong ban & get cut off.. MANY more will be saved from future harassment & anguish because of it..
Sorry but you are using your thinking brain on this one.
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kizna_nd commented
@cutepuppys99 nicely done, let's just hope twitch does the right thing again in regards to the other uservoice suggestions as they did great with this one!
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cowgirlcasanova13 commented
@cutepuppys99 that's not what I said. I do NOT want toxic streamers to get support yet with this option they'd be able to ban good people and no one could do anything about it. People report them but nothing is ever done to stop or even so much as punish them. The bad streamers get all the views and attention and the good ones are left to struggle. Yet that's perfectly ok for you I guess
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cutepuppys99 commented
@cowgirlcasanova13 I'm sorry If I have misunderstood what you were getting at, I just want to clarify that you are arguing to continue support for toxic streamers?
"This is a HORRIBLE idea! If someone is banned for a reason that isn't their fault, yet they still wish to support the streamer"
"A banned user can't watch the stream, chat, share the stream, or literally ANYTHING that benefits the streamer. This setting is ridiculous and ought to be removed!"Rightly so good!
To which you then go onto say in response to @NaikotekiYuko who clearly offers an easy solution to sharing the link.
"if sharing a stream is so important to you just get the url like any other person and share it. "You come back with...
"Did it ever occur to you that some streamers are corrupt? That some streamers do in fact ban for no reason? With this option, a streamer can shut ANYONE out of their community.
Even people who genuinely care and just want the streamer to grow. But I guess that's what you WANT to happen cuz it's clear you support this idiotic setting that allows toxic streamers to manipulate their audience"So If I'm right here you want to continue supporting a toxic streamer who banned you & other wrongfully. because??
If you think that banning people is manipulating their audience to benefit them & to thwart their plans you want to continue to support them out of spite?1. if you get banned & you don't think you did anything wrong you won't ban appeal & see if it was justified. you just want to call them Toxic for banning you or anyone else.
2. you are not liking an option to toggle privacy for streamers towards banned users because it can be classed as toxic behaviour to not let a banned person view your content.
3. you are wanting to continue supporting a streamer who wrongfully banned you. You want twitch to change a privacy setting to allow banned users to continue watching.. If you are a banned user & you are continuing to support someone who banned you wrongfully or not, you have personal issues that need addressing. Twitch does not need to go back on a VERY helpful setting that protects more people than it hurts.
4. if you want to grow on twitch you MUST be making content on another platform to drive traffic to the streams.
Twitch is terrible for discovery, so the very few shares or the extra 10 messages are not going to change the course of the channel or make any difference to how it grows.
If a streamer is banning for no reason thats on them.. don't support people with bad attitudes. if you really like them that much, ill say it again.. ban appeal it!!!!! easy as that. If not they did you a solid by banning you.I just want to be really clear here that you want less privacy for the streamers so that people who are banned can pretend they are not & continue watching.
& because you want stop a toxic streamer from banning everyone so they can get more views & support?Sorry.. you make no sense.
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kizna_nd commented
@cowgirlcasanova13 if you the viewer has seen the streamer do or say something you're able to report them, as long as you've never said anything in chat to trigger them because of harassment then there isn't a problem. If you said something as the viewer and it occurs in you getting banned, then thats a you as a viewer problem. This option that twitch has added was one of the best things added. If you don't like it then thats because you don't understand how the Internet works and how people want to stay safe.
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cowgirlcasanova13 commented
@NaikotekiYuko I'm struggling to understand what you're trying to say here cuz your English honestly isn't that great but I can understand it enough to respond. Did it ever occur to you that some streamers are corrupt? That some streamers do in fact ban for no reason? With this option, a streamer can shut ANYONE out of their community. Even people who genuinely care and just want the streamer to grow. But I guess that's what you WANT to happen cuz it's clear you support this idiotic setting that allows toxic streamers to manipulate their audience
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kizna_nd commented
@cowgirlcasanova13 the idea is hene of the best that twitch has offered, if sharing a stream is so important to you just get the url like any other person and share it. The other options that you have provided being not being able to chat, well the user is banned how are they going to chat?? Since you're mentioning supporting the streamer, the streamer banned them for a reason. Heck, I have this setting ticked on because it's so useful.
Another Twitch W, just gotta remove all sexual themes from the site and all is great!Thank you Twitch!
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cowgirlcasanova13 commented
This is a HORRIBLE idea! If someone is banned for a reason that isn't their fault, yet they still wish to support the streamer because some people actually DON'T hold grudges, this makes them unable to do so. A banned user can't watch the stream, chat, share the stream, or literally ANYTHING that benefits the streamer. This setting is ridiculous and ought to be removed!
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[Deleted User] commented
is it helpful if firsly boots come and check the history of audience as well as commentator then check if it is according to need then should allow else block the user i have used this trick on https://subwaymenuinfo.com/
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TechGuyPaul commented
The new features are great, but we still need blocked users to be actually blocked. A blocked user should not be able to see my channel at all or be able to see my messages in other streams, just as it works on platforms like Twitter, Instagram and Facebook.
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Australis Fishing commented
TWITCH does not do anything tangible to deter trolls.
Streamers are not employees of TWITCH they are more like sub contractors that have a commission taken out of payments through the site.
Speaking from experience I had to get Australian Federal Police Involved when I was being harassed and TWITCH had nothing in their policies that protected me. Support was slow and ineffective and multiple accounts from the same email address surfaced so new accounts were created to bypass the banned ones.
Luckily I paid for someone to trace them in America and they found them and knew of them so that was a great help. These people that found these low lifes also reported them to their relevant police stations as persons of interest.
Unfortunately for them all trolls **** in their own nest so they leave some way of them being found. Also some offensive user names are investigated and any images used are traced back to their sources and referred to the police.
If you want to sort trolls out bypass TWITCH and deal direct with your local law enforcement.
I had a variety of different threats against me that had to be taken seriously by law enforcement. The only way TWITCH will give you details about someone with a user name on their site is with a court order.
It's a long drawn out process.
Best thing you can do is ban and forget. Do not even acknolwedge them when they pop into stream. All they are after is attention and it disrupts your stream and sullens your loyal viewers experience.
The comments about streamers being arrogant. It's their stream and their community they can do what they like. They don't have to like you and you don't have to like them. There's over 10 million live streamers on the TWITCH platform. Rather than whine at them and try and disrupt them which is a control issue from your part not the streamers issue find someone else to watch.
Streamers communities usually reflect the streamer so if you're toxic and you're streamer isn't go and find a streamer who suits your motives.
It's quite easy to see what people are about by what they type in your chat. Don'tmake the mistake of letting people get away with a little bit as it very quickly becomes a lot.
TWITCH has the perfect opportunity to dominate the live streaming scene by lifting the standards on the platform.
If you want to stop trolling and also make it a more attractive platform to allow people to interact with each other therse are my suggestions.
1. Make the TWITCH platform member only. this will remove any accusations for money laundering and other untoward antics as TWITCH will have people's details.
2. No adult content unless the platform becomes 18+
3. Ban any form of gambling on the platform as gambling takes money out of TWITCH that could be used to support streamers and it removes another negative stigma associated to the platform.
4. one profile per email and also identification check.
5. Make stramers take working with children security checks. This is standard place in australia and this removes another negative stigma about streamers grooming their community etc.
6. Ban donation goals for streamers personal expenses such as electrcity , rent etc etc as that is not the viewers responsibility. If the live streamer concentrated on providing content and they built their communities then their twitch return would eventually sort this out. Local laws must be taken into consideration when it comes to receiving donations on line and here in Western australia you have to be a registered charity to receive donations. This is going to come back to bite a lot of streamers on the *** one day. This removes another negative stigma against the platform of people trying to send their communities on guilt trips to make money out of them. Twitch does not make a cent from donations and this is hurting other streamers as when do9nation goals are met it reduces the pool to support other streamers.
I have a lot of good ideas that could turn this platform around as I work for myself .
Hope this is taken in the right context.
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NightmareJoker2 commented
There isn't even a setting that allows someone to disable the "users that are blocked will now automatically be blocked from watching a streamer’s livestreams" for me to *allow* blocked people to watch... (granted, it's only three users, one of which has deactivated their account and another who has received a permanent suspension, but still...)
It's just all kinds of bad. I don't want this. Not as a streamer, nor as a viewer.
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NightmareJoker2 commented
@AriohnSylvrWolfe You are a funny one, aren't you?
The point is *antagonizing others is bad*. The feature should be removed in its entirety, because *it does not work* anyway. It's trivial to circumvent.
You will just make people mad by using it and make your problem worse. That's clearly not the solution. 🤦♀️But good luck with everything.
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AriohnSylvrWolfe commented
Brilliant idea, already implemented, no reason to continue to annoy all of us with whinging on about it. Great. Thanks.
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NightmareJoker2 commented
@PotatoMasherAnnie It doesn't email me, because I didn't vote on it. It only emails the people who voted on the suggestion (apparently). You can also disable that in the settings somewhere, I think (not sure, and I don't want to go check). I think it's good that they get emailed. It means they also receive the explanation of why this is bad that I have provided, and can read it, if they are interested. ;)
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PotatoMasherAnnie commented
Can you guys please consider dropping your debate? Every time you post a comment it emails nearly 1,800 people
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NightmareJoker2 commented
@Sniper4690 This is not about whether something is fair or unfair or anything of the sort. I am not sidetracking anything here. I am advocating *against* its implementation, because this is an objectively *bad feature* to have.
I fully understand that you want to be rid of "problematic people" from your streams, but this is not the way to accomplish your goal.
Abuse is abuse, there is no method or means that makes it okay for someone to be abusive and antagonize someone, and especially not the perceived entitlement that chat moderation functionality may give you. You might as well come out and say that you don't want people in your stream. And that's okay, but it just isn't the road to success that you seem to think it is.