[Feature] Viewer Engagement Panel
We’re experimenting with a new way to show creators insights about their chat performance. Users with access to the experiment will see a new “When did I get the most reactions in chat?” panel on their Stream Summary page. Creators can quickly identify spikes and dips in engagement and watch the correlating time stamp of the VOD to understand what may have caused those fluctuations. We hope this tool helps creators better understand behaviors that engage their community and spot opportunities to drive more magic in chat.
If you have any further questions or concerns on this please make sure to look through our help article (https://help.twitch.tv/s/article/stream-summary#experiment) We look forward to hearing your feedback about how we can improve this feature!
Hey folks!
Due to the overwhelmingly positive results from our experiment, we are moving forward with rolling out the Viewer Engagement panel to all streamers. To learn more about this feature, please head on over to our help portal: https://help.twitch.tv/s/article/stream-summary#engagement.
Thank you all for your continued feedback on experiments, and have a great day!
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SporeRose commented
I would like to have the option to filter out any bot messages from the panel, so, as a small streamer, I can see if anybody even chatted in my stream at all.
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WizWorldLive commented
I really like having this metric, please keep it!
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zer0bandwidth commented
This is an interesting stream metric, well-presented.
I agree with other comments that the bar graph could be improved by showing the number of unique chat participants along with the message count in the tooltip, or show "number of messages" and "number of unique chatters" in distinct or overlapping graphs.
Having the interval of the video automatically correlated with the bar graph and accessible with a single click is just a beautiful UI design choice.
Given that this sort of thing will take up a lot of real estate on the Stream Summary page, it might be best to have the final version folded under a pulldown by default, or tie the existing "Chat Messages" graph into the display of "What is the video for this stream?" with the same sort of interactivity as the experimental display here.
Thanks! -
lacerezacocinera commented
En mi caso yo solo emito los miércoles, al ser un taller de cocina , me viene muy bien ya que puedo ver con que tipo de preguntas me contestan en el chat.
Si me he dado cuenta del retraso desde que pregunto hasta que me contestan.Si que me han comentado que al poner el stream en pantalla completa no pueden acceder al chat para comentar.
Se tienen que salir. -
SpicedTrash commented
This is probably a good feature for larger creators, but as a small creator, it usually isn't too difficult to know when people are chatting the most in my stream. It would probably be super helpful for VOD editing, and it may be something for me to test out in the future.
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AtlantisThief commented
Nice idea and good placement.
I actually discovered yesterday the need to analyze chat activity to learn more about myself and how my chatter respond to me.
Just about 30 minutes later, this feature has been toggled for me ^^Some thoughts
- Helpful to analyze the up and downs in activity
- Nice feature to have it directly connected to the VOD!
- I suggest that beside the amount of chat messages, the amount of chatter is also available. I feel it's good to know if only 2 people discussed something fiercely, or if 10 people were active.
- Also, I would like to see the actual chat messages for a time slot. Sometimes, people "spam" emotes in my chat, which can be interpreted differently to proper written answers.I would be happy to have this feature available in the future, as it is helpful and adds a nice way to analyze myself, my stream and my viewers chat behavior.
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onyi commented
this is a great tool, please keep it around
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Captain_Raver commented
I really like this new feature. It makes it mcuh easier for me to find most interaction in the stream as I often dont remember the exact time.
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Drakon commented
Things this experiment can do to be better: Be removed from the platform as it is a waste of resources for a potentially large portion of the streamer base.
Specifically, this "most reactions in chat" function has only a few good ways to make use of its functions: If you're a multi-game-per-stream streamer, you can use it to see activity per game on a stream; if you're playing something where there's a natural burst of content (FPSs with kill streaks, puzzle games) that would coincide with a burst of reactions... there's also the bad of "this reminds smaller streamers that they're small streamers with (nearly) dead chats because they only get a small handful of people who quietly enjoy their stream"... not every game out there's gonna be 100s of people in chat all the time talking about everything going on, sometimes it's boring *** Eye-Spys and the single player version of a D&D campaign in all its slow "6 heroes and 53 trash enemies at the start of the turn" glory.