[Beta] Moments
Moments is a new way to celebrate channel lore and reward viewers for being part of the hype, live. With the click of a button, you can now turn major moments on stream into a commemorative chat badge that viewers will receive if they were watching live. The more moments a viewer takes part in, the higher badge tiers they unlock. Plus, newcomers can get to know your stream by clicking into these badges and viewing the defining moments of your community.
We look forward to hearing your feedback and if you have any questions please refer to our help article (https://help.twitch.tv/s/article/moments) Please note that this is a beta and is only available to a select amount of creators currently.
Hello all,
We're shutting down Moments on October 5, 2023, as a result of limited use from the Twitch community. This will allow us to focus on bringing improvements to Chat, Clips, Discovery and Stream Together to help more streamers succeed on Twitch.
Although you'll be able to keep the badges received during the Beta (plus the Clips created in association with Moments), the Clips will no longer be specifically tied to the Moments badge they were associated with. The ability to create new Moments in the Creator Dashboard and the “Community Moments” shelf on the channel page will be removed.
Thank you all for participating and the feedback.
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NixillShadowFox commented
This has been in "partial beta" for a year and a half now? I'm still waiting to bring it to my channel and I know someone who's had it for a year.
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Megrathon commented
I tried to claim one Moment on twitch.tv/Silvervale and it failed. I was on a firefox browser (normal mode, no full screen) and i couldnt do anything about. Guess you cant do anything about it sadly, right ?
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ShaBaeXD commented
I tried to claim moments on “twitch.tv/xlice” but received the error message twice for two seperate moments. The first time I was on my chrome browser and second time was on my iPhone.
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HenriqueOph commented
Está mais do que na hora do momento sair da beta estou aguardando esse recurso a meses e nada de chegar até hoje já tá na hora de lançar isso para todo mundo
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TheBlueLake commented
Tried to claim a moment from Foolish Gamers and recieved the 'Your Claim has failed' error.
Using a Firefox browser, couldn't do anything to fix it and I'm now a little sad. It was the first moment he ever posted in the 2 years I've been watching.
I was actively talking the chat the whole time.
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smol_mousey commented
Tried to claim one from PorcelainMaid and got an error pop up. Now the claim is gone and I can’t get it. Would really like to have this fixed and maybe given the badge if possible
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Xsage commented
got a claim failed error on extraemily's first ever moment, refreshed and the notification was gone and didn't have the moment in my chat identity options. No idea why...
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bundat commented
Ok, I think I saw a possible cause of me not getting moments.
I didn't get moment again at the twitch channel: tic_y
https://clips.twitch.tv/GiftedPreciousSrirachaBCouch-Z4_6NP0NaNyyi1MhOnly their channel was the stream I had playing (so I was not hitting the supposed max 2 channels limit where people say you don't earn channel points on channels you have open past the first 2). I had no other live channels playing.
BUT something REALLY weird happened here.
I FOLLOWED them shortly beforehand. There was an onstream alert, and even Wizebot in chat acknowledged me as a new follower.
Then the moment happened, and I didn't get it (despite there being only 17 viewers).
I refreshed, and I was NOT following (?????)
The button said "Follow" again instead of showing a hollowed out heart.
I didn't unfollow for sure, and I typed /user bundat and it showed no follow date.I clicked Follow again, and then I refreshed to check and my follow finally sticked.
It seems that I had a window that was somehow "not valid"???
Seeing as how Twitch ignored my follow in that window (and yet somehow, Wizebot recognized it and the stream onscreen alerts even triggered), and I didn't get the moment.Strangely though, I was earning channel points despite all of that (even got the +300 for the follow). I wish it didn't earn channel points in that "invalid state", then I would've been alerted something was wrong and had refreshed.
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bundat commented
ONCE AGAIN, I did NOT get a moment.
One of the BIGGEST events on Mario Maker 2 on Twitch, Royru finally achieved #1 on the leaderboards after literally years.I had been waiting for the point he breaks into #1, watching his channel for hours before, and was even shouting "MOMENT" in chat to remind him to make one amidst all the bits and sub gift bombs.
Then he makes a moment and I don't even get a popup to claim it.
Such a TERRIBLE experience amidst all that hype.
Like, what is the point of waiting all day for an event, only to just be excluded from claiming the moment when it arrives?
Makes me feel like why even botherhttps://clips.twitch.tv/GentleAliveEelKevinTurtle-pDwP4_OUW2-gBCbW
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Dragonlamp commented
I have tried to claim so many moments while watching Jerma985 (watching on mobile iOS) and only a few have worked. I don’t know what it is I’m doing wrong. The “claim” prompt will pop up, I’ll click it, and then nothing. It’s a huge disappointment and is starting to really frustrate me.
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Kaji_Sensei commented
Another one who's been waiting patiently for a year watching other friends use this feature. Was also last in line for animated emotes when those opened up to affiliates. Any way to just make these kind of beta items opt-in so that the people that really want it can get it?
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Xemnas commented
It's been a year since this beta was released! It really should be available to all streamers now!
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charisseessirahc commented
It's been over a year since this was released! How can more streamers get access to using Moments? Thanks!
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Reactiionqt commented
feedback for the channel "/snupy":
- some viewer reporting that they can't claim the moment
- the clip needs to be editable somehow, thats does not seem to work in the dashboard->moments of the streamer, when creating the moment or after by the person who used the command (usally Mods)
- would be nice to know what the future moments-cap per month will be.
- its a nice feature!update 14.03: used the moment command, had a preview of the clip, submitted/created the moment and it bugged there. i got the chat window to claim it and i got the moment added to my Account, but the processing/loading after claiming it was endless, maybe it was buggy on my end? the clip linked to the clip page, without the ID/String, after a few seconds the clip deleted itself, also from my own clip manager. I used the moment command again to see if a charge of the 5 per months got used and somehow that clip got created without submitting (https://clips.twitch.tv/AgreeablePoisedTermiteWTRuck-iKhNUf13HFCxgOmE) and linked to the moment before... while i am writing this, this connection/link got removed too and "view moment" leads to "https://clips.twitch.tv/".
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RedTriForce18 commented
I have been in “iateyourpie”’s stream for moments twice now, both on mobile (one a week ago, another just in the last hour). In both cases, the moment banner had popped up over chat and I clicked the claim button and an error that said something like “There was an error claiming your moment” displayed briefly in red text. And then nothing. I can verify I am up to date with the latest iOS Twitch app version.
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r0bindabank commented
Got errors on two moments from KaiCenat's stream, second error happened a few minutes ago
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bundat commented
I just missed TWO moments in Aldwulf's stream.
I've been in the stream since he went live (I had his stream opened in a tab even before), and haven't closed my Twitch stream window since.But I absolutely did not get the moment pop-up at all
https://clips.twitch.tv/RelatedCautiousRaisinDoubleRainbow-59IyuelpQ0d5iVTo
https://clips.twitch.tv/PlainStrongMomHumbleLife-tmPxmQiIYkfJMPgc
Why does this keep happening to me? :(
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Jaguara333 commented
Is there any way my partnered account can get added to the beta test?
I have been looking forward to this feature for the last year and have wished I could have used it quite a few times...
I would really appreciate it if this could be done.
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kushxblazin commented
I have not received the last 2 moment badges from watching xQc. The most recent was when he beat Sons of the Forest. I cant remember what the other was for but I remember claiming both and they both failed.
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Invisibirbs commented
One of my moments is totally broken. No clip ever appeared in my clips, it wouldn't let me edit it, and it doesn't have a title. If you'd like to look into it, it's the February 15th moment on the channel Invisibirbs