Moments is a new way to celebrate channel lore and reward viewers for being part of the hype, live. With the click of a button, you can now turn major moments on stream into a commemorative chat badge that viewers will receive if they were watching live. The more moments a viewer takes part in, the higher badge tiers they unlock. Plus, newcomers can get to know your stream by clicking into these badges and viewing the defining moments of your community.
We look forward to hearing your feedback and if you have any questions please refer to our help article (https://help.twitch.tv/s/article/moments) Please note that this is a beta and is only available to a select amount of creators currently.
Note: If you are experiencing issues claiming Moments please leave us a comment on this post with the channel the error has occurred in. Thanks!
ONCE AGAIN, I did NOT get a moment.
One of the BIGGEST events on Mario Maker 2 on Twitch, Royru finally achieved #1 on the leaderboards after literally years.
I had been waiting for the point he breaks into #1, watching his channel for hours before, and was even shouting "MOMENT" in chat to remind him to make one amidst all the bits and sub gift bombs.
Then he makes a moment and I don't even get a popup to claim it.
Such a TERRIBLE experience amidst all that hype.
Like, what is the point of waiting all day for an event, only to just be excluded from claiming the moment when it arrives?
Makes me feel like why even bother
I have tried to claim so many moments while watching Jerma985 (watching on mobile iOS) and only a few have worked. I don’t know what it is I’m doing wrong. The “claim” prompt will pop up, I’ll click it, and then nothing. It’s a huge disappointment and is starting to really frustrate me.
Another one who's been waiting patiently for a year watching other friends use this feature. Was also last in line for animated emotes when those opened up to affiliates. Any way to just make these kind of beta items opt-in so that the people that really want it can get it?
It's been a year since this beta was released! It really should be available to all streamers now!
It's been over a year since this was released! How can more streamers get access to using Moments? Thanks!
feedback for the channel "/snupy":
- some viewer reporting that they can't claim the moment
- the clip needs to be editable somehow, thats does not seem to work in the dashboard->moments of the streamer, when creating the moment or after by the person who used the command (usally Mods)
- would be nice to know what the future moments-cap per month will be.
- its a nice feature!
update 14.03: used the moment command, had a preview of the clip, submitted/created the moment and it bugged there. i got the chat window to claim it and i got the moment added to my Account, but the processing/loading after claiming it was endless, maybe it was buggy on my end? the clip linked to the clip page, without the ID/String, after a few seconds the clip deleted itself, also from my own clip manager. I used the moment command again to see if a charge of the 5 per months got used and somehow that clip got created without submitting (https://clips.twitch.tv/AgreeablePoisedTermiteWTRuck-iKhNUf13HFCxgOmE) and linked to the moment before... while i am writing this, this connection/link got removed too and "view moment" leads to "https://clips.twitch.tv/".
I have been in “iateyourpie”’s stream for moments twice now, both on mobile (one a week ago, another just in the last hour). In both cases, the moment banner had popped up over chat and I clicked the claim button and an error that said something like “There was an error claiming your moment” displayed briefly in red text. And then nothing. I can verify I am up to date with the latest iOS Twitch app version.
Got errors on two moments from KaiCenat's stream, second error happened a few minutes ago
I just missed TWO moments in Aldwulf's stream.
I've been in the stream since he went live (I had his stream opened in a tab even before), and haven't closed my Twitch stream window since.
But I absolutely did not get the moment pop-up at all
Why does this keep happening to me? :(
Is there any way my partnered account can get added to the beta test?
I have been looking forward to this feature for the last year and have wished I could have used it quite a few times...
I would really appreciate it if this could be done.
I have not received the last 2 moment badges from watching xQc. The most recent was when he beat Sons of the Forest. I cant remember what the other was for but I remember claiming both and they both failed.
One of my moments is totally broken. No clip ever appeared in my clips, it wouldn't let me edit it, and it doesn't have a title. If you'd like to look into it, it's the February 15th moment on the channel Invisibirbs
Moments currently replaces your chosen badge in a chat. You have to change it back to your desired badge EVERY time a moment is issued.
And again, on loop_hazard's stream, I'm even on the on-screen chat TWICE during the exact clip:
I did not get the moment pop-up at all.
I've been waiting for this moment to happen for the longest time (he's been working on this level for literal months or more), and there's just no popup for me.
Was watching KaiCenat struggle for 3 hours a day for a week straight on "Getting Over It" and when he finally finished on 2/7/23 I was typing about how this should be a moment. As soon as I sent the message I saw everyone else in chat were recieve moment badges but I didn't get a noti.
Once again, I did not get a popup to claim a moment.
It was this moment on Aldwulf's channel:
Funny thing is I was the one who suggested he make a moment by saying "what a moment" in chat. But it did not pop up for me. In fact, I was the ONLY one who said anything pertaining to making it a moment, so ending up not getting it is pretty ironic I think.
Also, his moments are screwed up, he goes on after the clip to complain on stream, his moments are always 5 minutes into the past or more. He even stops for a couple of minutes to "wait it out" as all his past moments are way into the past from when the moment is captured (and he cannot move it forward when editing it). Still the clip was way too far in the past.
I had been around for more than 30 minutes prior in the stream, and had no other live streams open, I was the ONE who suggested he make the moment, and it did not give me a moment popup.
I like this feature over all, but there no way most viewers can claim them. Creators make the custom moment after their offline. Leaving 3 minutes to claim it might as well not have viewers claim it at all. If your still watching, not running it in the background and be staring at chat at the exact moment it goes through without any notice at all. Just let people have an option to auto opt in or give us 12-24 hours. Your trying to create moments from creators and viewers but this is a downer.
Couldn't get a moment on TheGrefg's channel, during the Esland awards, around the 6:10:00 timestamp.
Pressed claim but got an error (Your claim has failed), reloading the page didn't show again any message or anything.
Hope someone at Twitch staff could add it mannually, it would be very appreciated.
Couldn’t get a moment on 1/21/23 from MarkClarkk’s channel. Around 11:30pm
Nothing appeared for me to claim. Pretty bummed out. Hoping I can get it somehow.
Was watching and chatting around 2-2:30 am on Jan. 12 in JoshInJapan's channel when a moment that I contributed to didn't pop up for me. I wouldn't have even known it was there had I not gotten a Twitch notification for it (I can't even remember the specific time it happened since nothing popped up in chat and by the time I noticed the notification it was too late) .
Needless to say, I'm ****** off and I really hope someone at Twitch can add it manually or something, I hate that I missed my first moment