VOD Edit Thumbnail not working currently 06-29-2022
When trying to upload a custom thumbnail to an existing VOD in the Video Producer section of the Content Manager it no longer updates. If you remain on the website after selecting the customer thumbnail a message lingers above it saying, " Processing new thumbnail... " Refreshing the page shows no change to the thumbnail and if you wait, there is no change as it sits in that state seemingly indefinitely. Please fix this. Thank you. - TheCyrissZeal 06-29-2022
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The_Cyriss_Zeal
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Hi there,
Sorry for the trouble you're experiencing with uploading your VOD thumbnail. In this case, we recommend that you reach out to our support team at help.twitch.tv, so they can help investigate this issue with you. Thank you!