normalize Ad volume with content volume
Not as frequently as before but still often, Ads play which are dramatically louder than the broadcast content. This is an annoyance, interferes with other people in the house, and frankly makes me more likely to mute the ad and go do something in a different tab.
Normalizing volume levels with stream average volume or peak volume wouldn't take a huge amount of processing power and would fix the problem entirely. It's required by the US's FCC in other broadcast mediums, but it's really just a quality of life improvement for the viewers and a mark of good production.
A majority of ads on web and TV apps should now have normalized sound. We are still continuing the work on this and will update the status again when it is fully complete!
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Oiishikata
commented
Ads have been increasingly loud for me, to the point where I have to mute them. I like supporting my creators and do not want to have to mute all the time. Please fix the ad volume so it doesn't burst my ear drums. It is a big reason I prefer Youtube.
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historyeraserbutton
commented
This is really critical particularly for a gaming-oriented platform where people are using headphones, and also for rise in ASMR content that is headphone-oriented (talking about the quality sound-oriented ASMR not the 'thot on a bed' stuff). Last thing you need is to have headphones on and have some sudden high decibel blast from a hyperkinetic ad blowing out your ears. Fix it, please.
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DaoNomad
commented
Ad volume is still far louder than any other content that plays for VODs. I often have to stop listening to streams. Your ad revenue is almost certainly negatively impacted by this issue.
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Rogue9
commented
Currently, many ads play at a very inconsistent sound volume. Some ads are as loud as the stream but many will be much, much louder.
While watching on PC with headphones, the discrepancies can be so large, that I have to turn down the volume during every ad break.
Some adverts are so loud, that it goes beyond a mere inconvenience or annoyance and I don't believe that it is in any way acceptable to have to face discomfort or even the risk of long term hearing loss just because some adverts are far too loud.
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CuppCake_Gaming
commented
All it is going to take is someone to sue them for hearing loss/damage, then they will fix it. Guess I will just wait until the next one almost blows my eardrums out, and go to the hospital for a test. Seems ridiculous that people have to BEG not to get hurt by your company.
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AcrobatCat
commented
I am constantly providing feedback for ads that are either not in my interests or are eardrum-breaking loud and I see zero results.... ZERO. Please retrain whatever team is supposed to be monitoring these. I want to support the streamers I follow but their VODs are unwatchable.
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AcrobatCat
commented
Please please PLEASE fix this! These ads are making videos unwatchable!
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tusela
commented
Progress update please! Nearly a year since last "partial release" and so many ads are deafening. This is a terrible way to treat your userbase.
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Llammissar
commented
The crazy thing is they're already hijacking the RTMP stream to inject the ads, so it's not like they don't have something to normalise against.
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Henn1ngN
commented
There is one other possible explanation for why the twitch ads are still earsplittingly loud: Manipulating the viewers into subscribing to make the ads go away. I mostly watch channels I subscribe to, and so rarely see ads. When I occasionally watch a streamer that I'm not subscribed to, the super loud ads scare me half to death because I'm not used to them. Flip side is that I can't afford to sub to too many streamers, so I just stop watching those streams. I would be fine with watching some ads, it's the loudness that drive me away. Regardless, well done, twitch. Your ads make streams unwatchable to me.
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Justarandomnoob
commented
Same. I guess Twitch makes more money for having their ads "stick out". That is the only rational explanation for why this is still an issue in 2021.
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bronwen_n
commented
I've noticed while listening to twitch with the volume turned right down (but not muted) that the volume is boosted during ads. I can touch the volume control and the volume goes low again, so the ads are not just not normalised, they are being artificially made louder against the volume choices of users. This is dangerous and it is something twitch itself is doing via the player. Please just stop all this and protect our hearing!
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Magnus_Bear_Legs
commented
It’s sad when the ads that are the worst about this problem are ads for Twitch itself. Fix this
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KingOfEtt
commented
I set my volume to a value that is acceptable for casual viewing. When ads play, my volume setting increases without my permission, and is particularly frustrating when the volume remains elevated after the ads finish. I suspect you cannot prevent ads from increasing the volume, but at least revert the change when the ads are done so I don't have to hear the stream from across the house.
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junesketches
commented
Kinda sad there haven't been any other updates from the looks of the comments below. I was recently deafened by an ad that was 10x louder than the stream at 11 at night. Please have a fix soon or close to one.
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piller860
commented
Please normalize the ad volume. When listening to a streamer the ad volume is joltingly loud especially when listening on headphones. Even from one ad to another ad there is a huge difference in volume that is also unpleasant. It would be even better if the add volume would be normalized to the streamers volume, to a point.
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킬러레이드
commented
Please patch me. The ad is too loud. The sound is so different from the streamer sound blaster. It hurts my ears when I first enter.
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sara_keith
commented
Is there any update to this yet? I'm in the same boat as milissaellen1966, watching @Kitboga has been my favorite thing to do during work, but I may switch over to YouTube entirely because the ads just just unreasonably loud. I recommend that the Twitch team take a listen themselves to see how awful it truly is.
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melissaellen1966
commented
It is unbelievably loud and if I didn't love and need @kitboga so much, I would NEVER put up with this !!!!! It is actually painful when the ads come on !!!! And why so many ads in a row that you cannot skip????!!!! So annoying. Kit should just go create a podcast platform and leave Twitch entirely.
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WolvogNerd
commented
I won't be using Twitch to watch content until this is fixed. I've had a lot of hearing issues because of Twitch ads and it doesn't seem like they are working on this issue or care at all.