Ad Volume Overriding Twitch Volume
Today (August 17th) a new feature has apparently rolled out because I have not experienced this before. While watching TeePee, I was keeping my volume on Twitch around 10% as I was doing some other work. When he put his Ad-Roll on (which I don't have a problem with), I was instead BLASTED by Ads sounds overriding the Twitch volume control. I was able to reset it back down, but each subsequent ad turned the volume RIGHT BACK UP.
This is completely unacceptable and forced me to turn off the stream. So if driving away viewers is the goal, then I guess it's worked. This move alone will force me to go to other platforms if it is not immediately reversed.
Hi, thanks for your feedback!
This status is to let you know your idea has been reviewed. Your idea is open for voting/comments from other Twitch community members. This is a great time to share your idea with others. Learn more about status updates here.
---
For the community: If you like this idea or relate to the feedback provided, please vote on it. If you have any additional thoughts - feel free to add on in the comments.
-
GwenAran
commented
Ana, girl, get it together. There are like 50 posts about ad volume on this site, one of them from 2015. Absolutely CRAZY that it hasn't improved literally at all, despite a post on a different thread saying this was "almost done" - not even close. It's actively painful to watch twitch when this happens, like PAINFUL for people who are sensitive to loud noise. Disgusting that it's not being addressed.
-
cainfreemont
commented
Clearly the results of this "being reviewed" has been to ignore the issue completely. Great job keeping the bar at ground level! ***** the user experience, right? I can't speak for anyone else, but this pushes me away from channel/Turbo subscription, not toward it. If the only way to not be treated poorly is to pay, I'd rather just not watch.
edit: Apparently the first part of the word screwdriver is censored. Lol.
-
Soleras3
commented
Lately I am also experiencing this issue, which appears to be normal? It drives me to mute my browser tab or leave the stream. If I put the volume down to barely audible, it's because I needed to do that, ad or not! It's counterproductive, and frankly an ******* feature.
-
Cygnus_the_Mimic
commented
Wow. I hadn't realized this has been an issue for a while. I've only recently been experiencing jump-scares due to high volume ads. Oftentimes, I will casually listen to streams while doing something in another tab. I also suffer from chronic headaches, so a sudden intrusion of loud noise during those times is NOT appreciated.
-
Rabbitt_chkchk
commented
I've been experiencing the same thing. this feels like a violation. it's intrusive and undermines the volume control, robbing agency from the viewer
-
CatSk1lls
commented
This is not a condition I noticed, but here we are June 2024, and I'm now discovering this issue. Each ad plays at the volume it chooses irrespective of the settings. Because twitch has a volume setting, and my PC and speakers have a volume setting, and other software has volume settings, layering everything, means twitch ads suddenly blow my eardrums out, and I'm now looking for mute software. Please fix.
-
WhizTheWhizard
commented
This is still happening and it's ridiculous. This guarantees I will mute, and possibly leave the stream frustrated altogether.
-
stephdunny
commented
I am begging twitch to stop this very thing. At this point, anything that's advertised and blows out my eardrums (I'm listening to the stream at 10% volume, ad comes in at 100%) goes on a 'never purchase/use/watch' list for me. This auto volume change is an immediate way to make me hate whatever's being advertised.
-
bluejoy127
commented
This "feature" is incredibly frustrating. I understand that ad revenue is important for the site to be able to continue and I am fine with ads being played. I am not okay with my stream volume being forcibly overridden to the maximum volume so that I get blasted by sound. I am often wearing headphones or earbuds when watching and it is physically painful with how loud these ads get. At bare minimum there should be a setting in Accessibility that lets me toggle if ads can adjust my volume automatically or not. Please, please, please, fix this.
-
mattman73
commented
Please quit adjusting the volume on my personal computer when playing ads. This is totally unacceptable. I have my volume set to the levels I want and you have no right to be adjusting that to play ads. It's very intrusive and should not be allowed. I will start complaining directly to advertisers if it keeps happening. This is disgraceful that Twitch would override my own volume settings under any circumstance.
-
AlisaeRae
commented
Been having the exact same issue regardless of browser, extensions, private, incognito, device etc etc. I really hope this is not a feature because it's hurtful, literally hurtful due to how loud the ads get despite the volume being muted according the the video player...?
-
Trendyfloof
commented
Also happening to me the last few days. Completely unacceptable on twitch's part, yet you get the feeling they know exactly what they're doing...