791 results found

1. Clarify regional stream restrictions and age verification in France

   Hello,

   I am located in France and I am unable to watch certain Twitch streams because of a regional restriction. Twitch Support told me that viewer access may vary depending on local laws and regulations, and that some viewers may need to log in and confirm their age before watching labeled content.

   However, I do not know which restriction applies to my account, which content labels are affected, or how to complete age verification if it is required.

   Please provide a clear explanation for viewers in France:

   Which streams or content labels are restricted?

   Is age verification available for French users?

   How can an adult user verify their age and regain access to affected streams?

   Thank you.

   Twitch Support case reference: #10525358

   Hello,

   I am located in France and I am unable to watch certain Twitch streams because of a regional restriction. Twitch Support told me that viewer access may vary depending on local laws and regulations, and that some viewers may need to log in and confirm their age before watching labeled content.

   However, I do not know which restriction applies to my account, which content labels are affected, or how to complete age verification if it is required.

   Please provide a clear explanation for viewers in France:

   Which streams or content labels are restricted?

   Is age verification available for French… more

   3 votes

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2. Bring back the follow age to the public

   I'm unsure as to why it was removed from the public viewing in the first place. But I feel as if it should be brought back so people can see it again. It was a big and staple part of many communities. It's been a feature for so long it feels not right having the ability to check how long I've been following someone not there anymore. Speaking from experience I have bad memory issues, so having the public follow age let me remember how long I was following a streamer for, it was nice getting to do that! Not every streamer does bot commands like !followage that'll tell chat how long they've followed for, so it'd be nice to be able to check it without having to try and type it and get it wrong.

   I'm unsure as to why it was removed from the public viewing in the first place. But I feel as if it should be brought back so people can see it again. It was a big and staple part of many communities. It's been a feature for so long it feels not right having the ability to check how long I've been following someone not there anymore. Speaking from experience I have bad memory issues, so having the public follow age let me remember how long I was following a streamer for, it was nice getting to do that! Not… more

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3. Re-add public follow age for chat members, or at least make it a toggle?

   Follow age has and always will be a great feature for moderation, and for also helping new chatters understand the community better. Removing the feature entirely makes chatrooms more anonymous and removes a sense of history from each person, other than just seeing how long they've subscribed. Removing this feature has just made Twitch feel more impermanent without a sense of longevity to communities!

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4. Protect Stream Streaks automatically by generating a 30-second "Safety Clip" for streams over 10 mins .

   Currently, if a streamer goes live for just over 10 minutes and abruptly shuts down (due to an internet crash, power outage, or emergency), Twitch registers it as an official broadcast. This immediately puts the entire community's Stream Streak at risk.

   More often than not, it is impossible to save a 50 or 100+ Stream Streak in these scenarios because:

   1) The stream was too short for viewers to manually generate clips.

   2) The sudden crash prevented the VOD from publishing or processing correctly.

   Twitch tells you your streak is in danger, but provides zero eligible content to save it. Viewers shouldn't be punished for technical issues entirely out of their control.

   Twitch should automatically generate a system-backed 30-second "Safety Clip" for any broadcast that crosses the 10-minute threshold. If the stream ends abruptly without a published VOD or manual clips, this system-generated clip should automatically feature the Stream Streak icon on the channel's profile page, allowing loyal viewers to utilize the 24-hour grace window to keep their hard-earned streaks alive.

   Currently, if a streamer goes live for just over 10 minutes and abruptly shuts down (due to an internet crash, power outage, or emergency), Twitch registers it as an official broadcast. This immediately puts the entire community's Stream Streak at risk.

   More often than not, it is impossible to save a 50 or 100+ Stream Streak in these scenarios because:

   1) The stream was too short for viewers to manually generate clips.

   2) The sudden crash prevented the VOD from publishing or processing correctly.

   Twitch tells you your streak is in danger, but provides zero eligible content to save it.… more

   3 votes

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5. clip cannot be created due to copyrighted sounds

   The system to flag copyrighted audio causes clips to fail to be created even when the audio is just from a game being played. The VOD isn't even muted!!!

   3 votes

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6. Username Avaliability

   Usernames are a hard thing to think of, especially when you think of it, and someone has it. I would personally love to have ImJace or even Jace, but I can't because they're already claimed, and when I search for them, they don't appear. My proposal is to add it so that you can claim the name if the account is banned/unused. You could go about this by adding a timer, of something like 3 years, of inactivity, and it warns them of course, but if they don't login or reply to it, it makes the name available. Another way of doing it is like how Microsoft does their Minecraft usernames.

   Usernames are a hard thing to think of, especially when you think of it, and someone has it. I would personally love to have ImJace or even Jace, but I can't because they're already claimed, and when I search for them, they don't appear. My proposal is to add it so that you can claim the name if the account is banned/unused. You could go about this by adding a timer, of something like 3 years, of inactivity, and it warns them of course, but if they don't login or reply to it, it makes the name available. Another way… more

   3 votes

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7. Button to skip muted portions of a stream

   When viewing a video that isn't live, if currently playing a portion that has muted auto, overlay a button (similar to YouTube's button that skips ads) that allows you to skip forward to when audio resumes.

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8. Stream together

   Could you please allow mods to start and manage Stream Together?

   2 votes

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9. Loop Clips, Add Seeking, and Show Live Chat in Empty Space

   Twitch Clips should behave more like modern short-form video while making better use of Twitch's unique live context.

   The current clip should loop instead of automatically moving to the next one, viewers should be able to seek backward and forward, and the empty space around landscape clips should be used to show the clip title and the live chat from that moment.

   Problem

   The current Clips viewer still feels less natural than platforms such as YouTube Shorts and TikTok.

   Viewers cannot easily move backward or forward within a clip, and when a clip finishes, Twitch automatically moves to the next one. On most short-form video platforms, the current video loops until the viewer manually swipes to the next one.

   Twitch Clips also do not fully take advantage of something unique to Twitch: the original live context and the reactions happening in chat at that moment.

   Example

   When watching a funny or surprising moment from a livestream, I often want to replay a specific part immediately.

   Many livestream clips posted on YouTube Shorts also use the vertical format effectively by placing the original landscape stream in the center and using the space above and below it for titles, comments, subtitles, or reactions.

   Twitch already has access to the original stream and the live chat from that moment, so it could provide this kind of experience natively.

   Proposed Solution

   Add a seek bar so viewers can easily move backward or forward within a clip.

   When a clip finishes, loop the current clip instead of automatically moving to the next one. The viewer should manually swipe when they want to watch another clip.

   When a landscape stream leaves unused space above and below the video in the vertical Clips viewer, use that space to display the clip title and the live chat from that moment.

   This would bring Twitch Clips closer to the interaction patterns viewers already expect from modern short-form video while still making the experience feel uniquely Twitch.

   Expected Benefit

   The goal is not simply to copy other short-form video platforms.

   Twitch can adopt familiar short-form viewing patterns while adding something those platforms cannot easily reproduce: the original live context and community reaction.

   This could make Clips easier to watch and replay while turning them into a better way to experience memorable live moments together with the reactions and atmosphere of the community.

   Twitch Clips should behave more like modern short-form video while making better use of Twitch's unique live context.

   The current clip should loop instead of automatically moving to the next one, viewers should be able to seek backward and forward, and the empty space around landscape clips should be used to show the clip title and the live chat from that moment.

   Problem

   The current Clips viewer still feels less natural than platforms such as YouTube Shorts and TikTok.

   Viewers cannot easily move backward or forward within a clip, and when a clip finishes, Twitch automatically moves to the next… more

   2 votes

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10. Add a Live Channel Surfing Mode for Discovering Streamers

    Problem

    Discovering new live streamers currently requires viewers to actively browse through categories, recommendations, and thumbnails and decide which stream to open.

    Sometimes I don't want to choose a specific streamer. I just want to casually discover live streams and see what is happening on Twitch right now.

    Example / Inspiration

    This idea is inspired by a feature from Niconico Live called "Niconico Cruise."

    In that feature, viewers could automatically move through different live streams and watch each one for a short period. If they found a stream they liked, they could leave the cruise and continue watching that streamer normally.

    I think a Twitch-native version of this concept could work very well for live discovery.

    Proposed Solution

    Add a "Live Channel Surfing" mode that automatically takes viewers through different live streams.

    A viewer could start the mode and watch each stream for a short period before automatically moving to another stream.

    If they find a streamer they like, they could leave the channel surfing mode and continue watching that stream normally. They could also manually skip to the next stream at any time.

    Streams could be selected based on a mix of the viewer's interests and some randomness, so the feature still creates opportunities to discover streamers they would not normally find.

    It could also have different modes or categories, such as Games, Just Chatting, Rising Streamers, or streams in a specific language.

    Expected Benefit

    This could make discovering new streamers feel more spontaneous and fun.

    It would also give smaller streamers a chance to reach viewers who might never click on their thumbnail through the normal browsing experience.

    Because this is live content, it could also create unique moments where a group of viewers arrives at a stream together. Streamers could see that viewers are arriving through Channel Surfing and interact with them in real time.

    The goal would be to recreate the feeling of casually flipping through live channels until you unexpectedly find something interesting.

    Problem

    Discovering new live streamers currently requires viewers to actively browse through categories, recommendations, and thumbnails and decide which stream to open.

    Sometimes I don't want to choose a specific streamer. I just want to casually discover live streams and see what is happening on Twitch right now.

    Example / Inspiration

    This idea is inspired by a feature from Niconico Live called "Niconico Cruise."

    In that feature, viewers could automatically move through different live streams and watch each one for a short period. If they found a stream they liked, they could leave the cruise and continue watching that streamer… more

    2 votes

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11. System Theme Sync (Auto Light/Dark Mode) in Safari (macOS)

    Dear Twitch Team,

    Please add an "Automatic" or "System" theme option that allows the Twitch website to automatically sync with the user's OS preference (e.g., macOS/Safari system-wide Light or Dark Mode).

    Current Problem:
    Currently, users have to manually toggle between Light and Dark Mode on the Twitch website. It does not automatically adapt when the operating system switches themes (such as switching to Dark Mode at sunset).

    Proposed Solution:
    Add a third option under the Appearance settings—"Match System Settings"—alongside the existing Light and Dark toggles. Many other major platforms (like YouTube and Reddit) already support this feature, making the browsing experience much seamless across devices.

    Best regards

    Dear Twitch Team,

    Please add an "Automatic" or "System" theme option that allows the Twitch website to automatically sync with the user's OS preference (e.g., macOS/Safari system-wide Light or Dark Mode).

    Current Problem:
    Currently, users have to manually toggle between Light and Dark Mode on the Twitch website. It does not automatically adapt when the operating system switches themes (such as switching to Dark Mode at sunset).

    Proposed Solution:
    Add a third option under the Appearance settings—"Match System Settings"—alongside the existing Light and Dark toggles. Many other major platforms (like YouTube and Reddit) already support this feature, making the browsing… more

    2 votes

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12. Feature Request: "On World Record Pace" live filter and notification category for Speedrunning

    Summary:

    Twitch should introduce a live sorting filter or category for the Speedrunning community that highlights streamers who are currently on pace to break a World Record (WR). 

    How it would work:
    Most speedrunners use open-source timer software like LiveSplit, which already utilizes public APIs and extensions to broadcast live split data. Twitch could integrate with these existing data streams to detect when a runner is "in the green" (ahead of the current world record time) during the final splits of a run. 

    When a runner enters a high-probability WR pace, a visual indicator (like a glowing icon or a specific tag) would appear on their stream preview, and the stream would automatically be boosted into a dedicated "Live WR Pace" discovery tab. 

    Why this benefits Twitch: 

    1. Massive Hype & Watch Time: The final minutes of a successful world record run are some of the most thrilling moments in gaming. Viewers love being there to witness history live. This feature would instantly funnel thousands of hype-driven viewers to the right channel at the exact right moment.
    2. Support for Smaller Creators: Currently, discoverability in speedrunning favors established channels. A "WR Pace" filter ensures that if a lesser-known runner is having the run of their life, the community will actually find them.
    3. Low Technical Barrier: Because the speedrun community is heavily standardized around software like LiveSplit, the foundational API data is already available. Twitch wouldn't need to invent a new system from scratch—just build a bridge to existing community tools.

    This feature would turn Twitch into the ultimate real-time hub for competitive gaming milestones.

    Summary:

    Twitch should introduce a live sorting filter or category for the Speedrunning community that highlights streamers who are currently on pace to break a World Record (WR). 

    How it would work:
    Most speedrunners use open-source timer software like LiveSplit, which already utilizes public APIs and extensions to broadcast live split data. Twitch could integrate with these existing data streams to detect when a runner is "in the green" (ahead of the current world record time) during the final splits of a run. 

    When a runner enters a high-probability WR pace, a visual indicator (like a glowing icon or a… more

    3 votes

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13. Option to reset or remove Channel Points for unfollowed or specific users

    As a streamer, I would love to have a feature to reset or manage Channel Points for specific users, especially when they unfollow the channel.Currently, when a viewer unfollows, they keep all their earned Channel Points. If they return later, they can instantly redeem expensive rewards, which can sometimes be used to disrupt the stream or bypass the community structure. Right now, the only way to clear someone's points is a permanent ban.It would be incredibly helpful to have:An automatic option to reset Channel Points after a user has unfollowed for a certain amount of time (e.g., 30 days).A manual dashboard tool for creators and moderators to reset or deduct points from specific accounts without needing to ban them.This change would give streamers much better control over their channel economy and protect the community from potential abuse.

    As a streamer, I would love to have a feature to reset or manage Channel Points for specific users, especially when they unfollow the channel.Currently, when a viewer unfollows, they keep all their earned Channel Points. If they return later, they can instantly redeem expensive rewards, which can sometimes be used to disrupt the stream or bypass the community structure. Right now, the only way to clear someone's points is a permanent ban.It would be incredibly helpful to have:An automatic option to reset Channel Points after a user has unfollowed for a certain amount of time (e.g., 30 days).A manual… more

    4 votes

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14. Per-language name display

    We have the option to show our display name, however as I just learned it can only be changed every 60 days.

    I have been hanging out in Japanese streams lately, and my name was a bit tricky to pronounce so I wrote it in Katakana, no prob... but now English streamers at times have trouble trying to "@" me, so I thought I'd just flip my name back temporarily while I was hanging out in some English streams. Now I want to flip it back and I'm being told I have to wait 60 days to make another change to it?

    1. Why do I need to wait 2 months at a time to make my name more accessible to a community

    2. Why doesn't the site give any proper warning when making the change? It's only AFTER I updated the display name that I got told to wait 60 days before I could change it again.

    This is unreasonable and seemingly nonsensical. 24 hours, sure; but 2 whole months?!

    We have the option to show our display name, however as I just learned it can only be changed every 60 days.

    I have been hanging out in Japanese streams lately, and my name was a bit tricky to pronounce so I wrote it in Katakana, no prob... but now English streamers at times have trouble trying to "@" me, so I thought I'd just flip my name back temporarily while I was hanging out in some English streams. Now I want to flip it back and I'm being told I have to wait 60 days to make another change… more

    2 votes

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15. Payouts

    i wish your payouts would count so long as you reach the treshhold before the 12th, what is the point of doing calculations on the 12th if everything between the 1st and 11th only count for the next month over? maybe either change the date of the calculations OR allow us our payouts so long as the treshhold is met before the 12th

    2 votes

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16. Allow all opt-out of AI usage/training (like all of it)

    As everyone knows, Twitch is rolling out with AI features and is trying to train itself using content that their own creators to enhance it. There is already an opt-out option for some of it under "Security and Privacy Settings" in the creator dashboard. It's automatically on by default, and many Twitch creators has already disabled it. However, looking further into the Twitch Privacy Notice and the FAQs, this opt-out does NOT mean that creators are already out of this abrasive policy.

    According to the FAQ (https://help.twitch.tv/s/article/twitch-account-settings#FAQ); the opt-out does not cover everything AI. It does allow for things like AutoMod and captions, which does make sense but that NEEDS to be a separate option for creators because not everyone is comfortable with having AI being trained with their stuff.

    Also, the Twitch Privacy Notice has been updated to include that Twitch used your personal information to "[use] data to develop or deploy our generative AI models and services." That links to an Amazon Generative AI Development Disclosure, which does not allow Twitch users (or Amazon customers) to opt out of this "service". All users of Amazon, but especially Twitch should be able to opt-out of having their own personal data being used to train GenAI.

    We need to be able to:
    1) Opt out of AI usage in general; even at the expense of not being able to use AutoMod or Captions.
    2) Opt out, or at least limit the training of GenAI while using Amazon/Twitch products and services.
    3) Options to use/allow AI training to be TURNED OFF by default for all Twitch users.

    Twitch also needs to explain in full on all platforms and via official email whenever they are rolling out AI features, how to opt-out (if they do not turn it off by default), and why they're doing it. The "hide it under the rug and pray no one notices" strategy that they used with this AI rollout has made a lot of creators distrust the platform, thinking about leaving the platform, and leaves creators with more questions than they left with... Transparency is key to a safe and healthy platform for ALL users, after all.

    TLDR, my ideas:
    - Allow for all opt-out of AI usage and using Twitch content for AI training purposes.
    - Twitch to give greater transparency when implementing these policies/tools.
    - Amazon to allow for opt-out for their GenAI training on all Amazon products.

    As everyone knows, Twitch is rolling out with AI features and is trying to train itself using content that their own creators to enhance it. There is already an opt-out option for some of it under "Security and Privacy Settings" in the creator dashboard. It's automatically on by default, and many Twitch creators has already disabled it. However, looking further into the Twitch Privacy Notice and the FAQs, this opt-out does NOT mean that creators are already out of this abrasive policy.

    According to the FAQ (https://help.twitch.tv/s/article/twitch-account-settings#FAQ); the opt-out does not cover everything AI. It does allow for… more

    8 votes

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17. Make a fix to change the language on official Twitch email settings

    All my official emails from the Twitch email address are in French. Alex from your customer support told me to post this here because hardly anyone reaches out and its considered a "very low inbound item" that doesn't have a fix because not enough people reach out about it. Alex also informed me that customer service has only been educated to inform users that their settings "should change eventually". Which is frankly, insane.

    2 votes

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18. Concern regarding automatic opt-in for AI training and GDPR compliance for EU citizens

    Twitch.tv, recently implemented an automatic 'opt-in' feature where all user-generated content on the platform is used to train Amazon's AI models. This includes live streams, clips, chat messages, and voice data.

    Users are required to manually 'opt-out' of this feature; otherwise, it remains enabled by default. I strongly believe this practice violates the EU's General Data Protection Regulation (GDPR) and its core principles. Under GDPR, processing personal data, which includes biometric data like voices and faces, as well as identifiable chat logs, requires explicit, informed, and unambiguous consent. An automatic opt-in default fails to meet the legal standard for consent. This also violates several national data protection laws across Europe.

    I urge you to review this policy to ensure full compliance with European data protection laws and to please notify me when this is in progress and has been completed. I will also be filing a complaint to NOYB as well as the Swedish Integrity Authority for review.

    Twitch.tv, recently implemented an automatic 'opt-in' feature where all user-generated content on the platform is used to train Amazon's AI models. This includes live streams, clips, chat messages, and voice data.

    Users are required to manually 'opt-out' of this feature; otherwise, it remains enabled by default. I strongly believe this practice violates the EU's General Data Protection Regulation (GDPR) and its core principles. Under GDPR, processing personal data, which includes biometric data like voices and faces, as well as identifiable chat logs, requires explicit, informed, and unambiguous consent. An automatic opt-in default fails to meet the legal standard for consent.… more

    8 votes

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    0 comments  ·  Security and Privacy Settings  ·  Delete…  ·  Admin →
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19. The recent Terms of Sale is a disgrace.

    Section 7, Final paragraph, first line "Twitch reserves the right to deactivate any user from any Twitch Services for any reason or no reason. "

    Twitch.tv can't be serious, and can't hope to have success with this in the US where it is based. Outrageous!

    AND, hidden behind little links, away from the accept button, that's FORCED onto your twitch browser experience, blocking you from chatting unless you accept!!

    This strikes me as a violation of the US constitution, which, as the company is based there would be illegal practices to publish or enforce.

    A reason MUST be given and this clause can NOT be allowed to stand.

    Furthermore, this same wording is repeated in section 10, and seems to explicity say that twitch, under the terms that they can terminate your account for no reason, and that any digital goods or ancilliary products (e.g. Twitch Bits), would be forfeited and not reinstated in that instance.

    Being removed from the service for no reason is not acceptable from my perspective. To then add insult to injury and refuse any refund, equal or equivalent to the value of the ancilliary or digital product surely cannot be acceptable.

    Under this section as a whole and as a result of this wording, a user could spend hundred or thousands of dollars on bits, be banned for no reason, and that money effectively robbed from them.
    
    This is like twitch's own version of DE-BANKING, which has been condemned as a HUMAN RIGHTS VIOLATION!

    The last point I'll make about the recent Terms of Sale update that I'll be avoiding agreeing to, is section 17. Titled 'Taxes'. Particularly the folowing sentence - "If you do not pay such sales or other tax or fee on a transaction, you will be responsible for such taxes or fees in the event that they are later determined to be payable on such sale, and Twitch reserves the right to collect such taxes or other fees from you at any time."

    This is so very badly worded that I'm not really sure it has any place in a legal document. If it's written by AI, that's one thing. If not, someone should be repremanded for it.

    Upvote if you think these ToS are beyond the pale.
    Thanks,
    Sincerely,
    BeyondTheBoxArt

    Section 7, Final paragraph, first line "Twitch reserves the right to deactivate any user from any Twitch Services for any reason or no reason. "

    Twitch.tv can't be serious, and can't hope to have success with this in the US where it is based. Outrageous!

    AND, hidden behind little links, away from the accept button, that's FORCED onto your twitch browser experience, blocking you from chatting unless you accept!!

    This strikes me as a violation of the US constitution, which, as the company is based there would be illegal practices to publish or enforce.

    A reason MUST be given and… more

    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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20. TWITCH DROPS CRITICAL BUG ! Drops are removed immediately after the stream.

    Hello, Since the recent introduction of the "Load More" button in Twitch drops inventory, drops in some games have started deleting after a stream (they're supposed to last 7 days). Even if I take them into my inventory, they don't appear in the game. Because they're DELETED on Twitch and don't even show up in "Closed Drop Campaigns." They should be there after the stream ends, but they're not—they're simply deleted. This has been observed in Rainbow Six Siege and Standoff 2.
    Twitch support ignores this and makes the user look stupid, claiming it's their fault, not a Twitch bug. This has been going on for about two weeks now. But support ignores me and responds with boilerplate responses. They don't understand what they're being asked to do—contact real Twitch technical support and fix the drop deletion bug. This is currently happening in Rainbow Six Siege. Drops are completely filled, removed unless you click "Claim." If you click "Claim" but don't bind them, the items don't arrive. This is because they were completely removed on Twitch. But they should last at least 7 days, maybe longer! HELP !
    Video BUG - https://www.youtube.com/watch?v=rvvmpxwkao0&t
    00:00 I'm showing that the drops are live, the time, and the account. The stream is live.
    08:12 The stream ended, the drops were deleted immediately and the entire company as a whole

    Hello, Since the recent introduction of the "Load More" button in Twitch drops inventory, drops in some games have started deleting after a stream (they're supposed to last 7 days). Even if I take them into my inventory, they don't appear in the game. Because they're DELETED on Twitch and don't even show up in "Closed Drop Campaigns." They should be there after the stream ends, but they're not—they're simply deleted. This has been observed in Rainbow Six Siege and Standoff 2.
    Twitch support ignores this and makes the user look stupid, claiming it's their fault, not a Twitch bug.… more

    7 votes

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    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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